Jannete, a skilled Casino Analyst at Casino Guru, dedicates her time to sourcing and gathering the latest information about online casinos. Her primary task is continuously updating our casino database, guaranteeing the inclusion of precise and reliable data for our users. In her university years, J...
OverviewSafety and fairnessGamesBonusesPaymentsCustomer supportUser reviewsDiscussion
Jannete H.
Author
Jannete Hills
Casino Analyst
Jannete, a skilled Casino Analyst at Casino Guru, dedicates her time to sourcing and gathering the latest information about online casinos. Her primary task is continuously updating our casino database, guaranteeing the inclusion of precise and reliable data for our users. In her university years, J...
Fast withdrawal processing based on players experience
Wide range of languages and currencies
Supports many payment methods
Some unresolved complaints
Limited responsible gaming options
Company focuses on sports betting rather than the casino
Casino screenshots
MelBet Casino Review
When reviewing and assessing MelBet Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers have carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. MelBet Casino scored an Above average Safety Index of 7.2, which means it could be viable option for some players. There are, however, numerous casinos that scored a higher ranking in terms of fairness and safety. Keep reading our MelBet Casino review to learn more about this casino and decide whether it is a good choice for you.
Safety Index – MelBet Casino fairness and safety
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of MelBet Casino, we thoroughly read and reviewed the Terms and Conditions of MelBet Casino. We discovered some rules or clauses that were not to our liking, but on the whole, we find the T&Cs to be mostly fair. A rule that is unfair or predatory can possibly be used against players to excuse not paying out winnings to them. However, we found only minor issues in this casino when searching for unfair or predatory rules.
According to our approximate calculation or collected information, MelBet Casino is a large online casino. In relation to its size, it has an average value of withheld winnings in complaints from players. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
As far as we are aware, no relevant casino blacklists mention MelBet Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
Taking into account all factors in our review, MelBet Casino has scored a Safety Index of 7.2, representing an Above average value. This casino is an acceptable option for some players, however, there are finer casinos for those in search of an online casino that is committed to fairness.
MelBet Casino T&Cs reviewed
As part of our review, we read each casino's Terms and Conditions and check how fair they are. Unfair or predatory clauses are not unusual in casino T&Cs. Where we find them, they often give the casino grounds to withhold winnings from players.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of MelBet Casino to be mostly fair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Complaints from MelBet Casino players
In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. Our Complaint Resolution Center takes in player complaints. We add these to complaints from other sources when we work out the Safety Index.
We currently have 6 complaints about this casino in our database. Because of these complaints, we've given this casino 2,700 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
MelBet Casino user feedback and reviews evaluated
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Judging by the 62 user reviews given to MelBet Casino, it has a Great User feedback score. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Licenses and company data
MelBet Casino has estimated annual revenues higher than $20,000,000. This makes it a big online casino on our scale.
MelBet Casino has been granted a gambling license in Curaçao issued by Curaçao Gaming Authority.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. The table below lists the language options at MelBet Casino.
Language
Website
Customer support
Live chat
Slovak
English
24/7
Spanish
24/7
Spanish
Portuguese
24/7
Russian
24/7
Japanese
24/7
German
24/7
Italian
24/7
Bulgarian
24/7
Korean
24/7
Czech
24/7
Danish
Greek
24/7
Serbian
Ukrainian
French
24/7
Arabic
24/7
Azerbaijani
24/7
Bengali
24/7
Burmese
24/7
Chinese
24/7
Hindi
24/7
Indonesian
24/7
Kazakh
24/7
Mongolian
24/7
Nepali
24/7
Persian
24/7
Polish
24/7
Romanian
24/7
Swahili
24/7
Turkish
24/7
Urdu
24/7
Uzbek
24/7
Vietnamese
24/7
Estonian
Georgian
Hebrew
Croatian
Hungarian
Armenian
Icelandic
Lithuanian
Latvian
Macedonian
Norwegian
Filipino
Slovenian
Somali
Thai
Tajik
Albanian
Central Khmer
Malay
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Since customer support can assist you with problems related to registration process at MelBet Casino, account problems, withdrawals, or other issues, it holds significant value for us. The customer support at MelBet Casino came across as good in our tests.
Casino games and slots available at MelBet Casino
MelBet Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Poker, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 226 game providers are offered. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, TaDa Gaming, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Betsoft Gaming, Rival, Big Time Gaming, Amatic, Ezugi, Evoplay, SA Gaming, BGaming, GameArt, Endorphina, Habanero, Red Rake Gaming, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, YOriginal Games, Genesis Gaming, Choice Gaming, Dream Play, Belatra Games, MrSlotty, Relax Gaming, Ho Gaming, Greentube, Arrow's Edge, BEON, Sneaky Slots, Aspect Gaming, Boldplay, Turbo Games, Slotopia, RFranco Games, Amigo Gaming, G Games, ElCasino (TVBET), Helio Gaming, iMoon, Urgent Games, Spinthon, DB Slots, Reevo, King Midas (Kingmaker), PLAYHUB, Mascot Gaming, Pegasus, Spinoro, Amusnet, Givme Games, Creative Gaming, AdvantPlay, Atomic Slot Lab, TVBet, Live Games, HeronByte, Ideal Gaming, 100HP Gaming, Pascal Gaming, Rich88, 759 Gaming, Fa Chai Gaming, Caleta Gaming, Astriona, AvatarUX, AGT, Esa Gaming, LiveG24, CT Interactive, Amarix, Winfinity, SimplePlay, Tornado Games, Playnetic, 7777 gaming, Smartsoft Gaming, Live22, Formula Spin, Swintt, Logifuture, Skillzzgaming, BF Games, XGG, Gamomat, HyperionPlay, Expanse Studios, Charismatic, Reel-n-roll Games, Radi8, TrueLab Games, The Hood, FastSpin, NowNow Gaming, Dragon Gaming, Vivo Gaming, Zeus Play, Black Lagoon, Oryx Gaming, VoltEnt, Worldmatch, Leap Gaming, Arkana Gaming, Zephyr Slots, Arisen Gaming, Naga Games, Espresso Games, Aviator Studio, Arrr! Gaming, Fugaso, Absolute Live Gaming (alg), Felix Gaming, Fazi, YGR Gaming (Yes Get Rich), Superlotto Games, Dynabit Gaming, Zitro, Air Dice, Kalamba Games, Popiplay, GrazGame, Red Eagle, Blaze Gaming, Playzia, InOut, The Better Platform, Thunderspin, TokaCity, TopSpin Games, Funky Games, Triple Cherry, EURASIAN (EA) Gaming, Pixmove, Platipus, Concept Gaming, Indigo Magic, Lucky Streak, Mancala Gaming, Spinmatic, Spadegaming, Apollo Games, Aviatrix, Betixon, NetGaming, OneTouch, Kiron Interactive, Mobilots, Golden Race, Triple Profits Games (TPG), Aura EGaming, JACKTOP Live Dealer, PG Soft (Pocket Games Soft), Holi, MGA, Skywind Group, Spinocchio, Ready Play Gaming, Bigpot Gaming, Peter & Sons, DB E-Sports, F*Bastards, CQ9 Gaming, Super Spade Club, Nextspin, GameSalad (GS), Spin Fury Gaming, LAMBDA gaming, Prospect Gaming, Qora Games, Excellent Reel, DB Lottery, Tequity, Ethereal Studio, Ad Lunam, ABX Play, DLV, Onlyplay, Victory Ark Gaming, Lucky Monaco, Gaming Corps, Nucleus Gaming, Penguin King, Gamebeat, CAPECOD Gaming, Yolted, Hölle games, GameTimeTec, YeeBet Gaming, PS Bet, Live Vegas, PoggiPlay, Everest, Winspinity, Mega7, NGM Game, 1spin4win, Zillion Games, UU Slots, Apparat Gaming, Creed Roomz, AWG Games, Manna Play, PatePlay, PopOK Gaming, EGT Digital, Clawbuster, Rogue Gaming, Hacksaw Gaming, Netgame, Atlas-V, Check-in, Ruby Play, DB Live Casino, Via Casino, Orbital Gaming, Ka Gaming.
MelBet Casino bonus offers and codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
We currently have 15 bonuses from MelBet Casino in our database, which include:
100% up to 50,000 INR and 55 extra spins
200% up to 91,000 INR and 110 extra spins
50% up to €350 and 30 extra spins
150% up to 71,000 INR and 85 extra spins
75% up to €350 and 40 extra spins
100% up to 1,800 ﷼ and 180 extra spins
100% up to €350 and 50 extra spins
125% up to 2,000 ﷼
100% up to C$675 and 300 extra spins
150% up to 3,200 ﷼
125% up to C$750
100% up to 1,890 R$ and 50 extra spins
150% up to C$1,200
150% up to 1,890 R$ and 70 extra spins
200% up to 1,890 R$ and 100 extra spins
Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.
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Company info
Operator
Pelican Entertainment B.V.
Established
2012
Estimated annual revenues
> $20,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of MelBet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Big casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 3 complaints from other sources.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Our Safety Index calculation also takes into account complaints about related casinos and complaints submitted through websites other than Casino Guru.
Submit a complaint
Games
Games
Explore the game selection available at MelBet Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 15
Not Available: 0
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 8
Not Available: 0
Real Games
Verified by Gamecheck
Real Games
A selection of games from multiple game providers have been checked and NO fake games have been found.
Browse all bonuses offered by MelBet Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
Payments
Browse an overview of payment methods supported by MelBet Casino, along with related limits and fees associated with transactions to or from your casino account.
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
51 languages
EnglishChineseFrenchGermanItalian
46 more
All languages (51)
English
Chinese
French
German
Italian
Russian
Spanish
Albanian
Arabic
Armenian
Azerbaijani
Bengali
Bulgarian
Central Khmer
Croatian
Danish
Estonian
Filipino
Georgian
Greek
Hebrew
Hindi
Hungarian
Icelandic
Indonesian
Japanese
Kazakh
Korean
Latvian
Lithuanian
Macedonian
Malay
Mongolian
Nepali
Norwegian
Polish
Portuguese
Romanian
Serbian
Slovak
Slovenian
Somali
Spanish
Swahili
Tajik
Thai
Turkish
Ukrainian
Urdu
Uzbek
Vietnamese
Live chat
Available in
30 languages
EnglishChineseFrenchGermanItalian
25 more
All languages (30)
English
Chinese
French
German
Italian
Russian
Spanish
Arabic
Azerbaijani
Bengali
Bulgarian
Burmese
Czech
Greek
Hindi
Indonesian
Japanese
Kazakh
Korean
Mongolian
Nepali
Persian
Polish
Portuguese
Romanian
Swahili
Turkish
Urdu
Uzbek
Vietnamese
Customer support:
Available in
30 languages
EnglishChineseFrenchGermanItalian
25 more
All languages (30)
English
Chinese
French
German
Italian
Russian
Spanish
Arabic
Azerbaijani
Bengali
Bulgarian
Burmese
Czech
Greek
Hindi
Indonesian
Japanese
Kazakh
Korean
Mongolian
Nepali
Persian
Polish
Portuguese
Romanian
Swahili
Turkish
Urdu
Uzbek
Vietnamese
Live chat rating
Good
Average response time: 2m
Based on 8 tests
Date and tester
Response time
Rating
15 Jun 2026
Jannete H.
2m
Good
21 Feb 2025
Pavel K.
Not measured
Excellent
04 Oct 2024
Matej L.
Not measured
Excellent
08 Jul 2024
Jannete H.
Not measured
Good
24 Oct 2023
Natalia B.
Not measured
Subpar
21 Nov 2022
Michaela S.
Not measured
Subpar
22 Jun 2021
Tomas B.
Not measured
Subpar
22 Oct 2020
Viliam V.
Not measured
Subpar
User reviews
User reviews of MelBet Casino
This is a place to share experience with MelBet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Great
Rated by 62 users
Very positivePositiveNeutralNegativeVery negative
Do you have any experience with this casino?
Write a review
Casino Guru
We want players to understand gambling.
• 1 month ago
Finding a reliable casino that fits our market isn't always easy, but Melbet does a fantastic job. First off depositing and withdrawing funds is super convenient. They support local payment methods like UPI- Paytm, and IMPS, so transactions in INR are fast.. My absolute favorite thing about Melbet is their huge selection of slots. Right now, I’m love Triple pot diamond! The graphics are crisp, the bonus features are exciting and I’ve had some really nice payouts lately
graphics, payment methods, crypt
it can lag a bit on weekends
MelBet Casino
Hello, gayan0_0nayag!
Thank you for your review!
Your feedback motivates us to continue improving our platform, making it more user-friendly and tailored to your needs. We are constantly working to offer convenient payment methods and a wide variety of games so that every user can enjoy a complete and entertaining experience.
If you need further assistance at any time, please feel free to contact us at complaints@melbet.team.
Thank you for choosing us and being part of our community.
Best regards, Melbet team.
• 2 months ago
The Crash game passed a strict quality check. Plane flies realistically, and honestly, it’s a great focus exercise. It took three weeks to withdraw my 67x winnings, but they didn't impose any restrictions on me.
games with realistic physics
fast withdraw
support service
oldest design app on phone
MelBet Casino
Hello, Hernandezpat1507!
Thank you for your review!
We appreciate your comments about your player experience and are glad to know you enjoyed the gameplay and features available on the platform. We also value your patience during the withdrawal process and your trust in our services.
If you ever need additional assistance, please feel free to contact us at complaints@melbet.team. Our team will be happy to help you.
Thank you for choosing us and being part of our community.
Best regards, Melbet team.
• 3 months ago
I was scammed by a certain agent. They had a verified agent who contacted me, and when I transferred 35,000 pounds through him, everything was fine. However, when I tried to withdraw the funds, the agent scammed me, didn't complete the withdrawal process, and blocked me. I contacted their email address. They initially sent me a false receipt stating that the money had arrived, but I provided proof that it hadn't. They then requested a different payment method and sent another forged receipt, this time through their official casino email. This is a scam. It does not protect the money of its players
Fraud by both Mel bet and the lack of assistance from the dispute resolution email.
MelBet Casino
Hello, max753698!
We regret that this situation has led to such a negative experience.
Your case is already under investigation by the relevant department and is being handled through your complaint. We understand your frustration regarding the time this process is taking, and we appreciate your patience while the investigation is completed.
We will continue to provide updates in the complaint thread as soon as we receive new information from the responsible team.
Best regards, Melbet team.
• 3 months ago
Many slots, curious bonuses. Respect for branded interview about women's cricket by Dwayne Bravo. his bonus was cooll. Melbet always knows the players desire.!!
Stability, exactly what’s needed
No issues with the service as of yet
MelBet Casino
Hello R1card0!
Thank you for your review!
It's great to see that you appreciate the variety of games, promotions, and sports-related content. We continue working to offer engaging experiences that resonate with our users.
If you need further assistance, please don't hesitate to contact us at complaints@melbet.team. Our customer support team is always available to help you with any questions.
Thank you for choosing us and being part of our community.
Best regards, Melbet team.
• 3 months ago
I have had a really enjoyable experience so far, especially playing the slots and Lightning Roulette, which adds a nice touch. There is a huge variety of games and lots of payment options, so it is never boring. I also liked the bonuses, although they can take a while to clear. The payouts are usually fast and one even arrived almost instantly, which was a nice surprise. The support team is quick and helpful, although the verification took a little longer than expected.
Досега имах наистина приятно преживяване, особено играейки на слотове и Lightning Roulette, което добавя приятно удоволствие. Има огромно разнообразие от игри и много опции за плащане, така че никога не е скучно. Харесаха ми и бонусите, въпреки че изчистването им може да отнеме известно време. Изплащанията обикновено са бързи и дори едно пристигна почти мигновено, което беше приятна изненада. Екипът за поддръжка е бърз и услужлив, въпреки че проверката отне малко повече време от очакваното.
So many good games
Толкова много хубави игри
Quick support
Бърза поддръжка
Reliable and fun
Надеждни и забавни
navigation
навигация
the app could be easier to use
приложението може да е по-лесно за ползване
the verification is slow
проверката е бавна
MelBet Casino
Hello, NancyMarsh!
Thank you for your feedback!
We are happy to hear that you enjoyed the variety of games available, including slots and roulette, as well as the speed of payouts. We also appreciate your comments on the bonuses and verification process, as they help us improve the user experience.
If you need further assistance, please contact us at complaints@melbet.team .
Thank you for choosing us and for being part of our community.
Respectfully, Melbet team.
Здравейте, NancyMarsh!
Благодарим ви за вашия отзив!
Радваме се да знаем, че ви е харесало разнообразието от налични игри, включително слот игри и рулетка, както и скоростта на изплащанията. Също така ценим вашите коментари относно бонусите и процеса на верификация, тъй като те ни помагат да подобрим потребителското изживяване.
Ако се нуждаете от допълнителна помощ, моля, свържете се с нас на complaints@melbet.team.
Благодарим ви, че избрахте нас и че сте част от нашата общност.
С уважение, Melbet team.
• 3 months ago
I had a great spin on a city-themed slot. The amount was pretty big for me - I thought they’d cut it off, I’m already used to limits. But no, everything counted down to the last coin. And they didn’t drag out the withdrawal either. As usual, I hadn’t even finished making coffee before the money hit my account.
MelBet Casino
Hello, James_Adebayor!
Thank you for your review!
Comments like yours highlight the overall experience on the platform: from enjoying the game and receiving your winnings in full without limitations to the speed of withdrawals. These are the features that many users value when choosing where to play.
If you need any further assistance, please don't hesitate to contact us at complaints@melbet.team.
Thank you for choosing us and being part of our community.
Best regards, Melbet team.
• 5 months ago
There's a good selection of games—slots, roulette, and blackjack. Personally, I often play Lightning Roulette because I enjoy the fast pace and the adrenaline rush. Overall, everything works well, although it takes a little getting used to the site: the navigation isn't very intuitive, and you don't always find everything right away. Aside from that, there aren't really any problems; you just need to manage your budget carefully and avoid trying to recoup your losses too quickly.
Il y a un bon choix de jeux — des machines à sous, de la roulette et du blackjack. Personnellement, je joue souvent à Lightning Roulette parce que j’aime le rythme rapide et l’adrénaline du jeu. Globalement, tout fonctionne correctement, même s’il faut un peu de temps pour s’habituer au site : la navigation n’est pas très intuitive et on ne trouve pas toujours tout du premier coup. À part ça, il n’y a pas vraiment de problèmes, il suffit juste de bien gérer son budget et d’éviter de vouloir récupérer ses pertes trop vite.
MelBet Casino
Hello, RajRamson77338!
Thank you for your feedback!
We're delighted to hear that you enjoy the selection of games offered on the platform, especially Lightning Roulette and its fast-paced gameplay. We also value your feedback regarding site navigation, as it helps us continuously improve the user experience.
If you need help or would like to make a suggestion, you can contact us at complaints@melbet.team Our team remains at your disposal for any questions.
Thank you for being part of our community.
Sincerely, Melbet team.
¡Bonjour, RajRamson77338!
Merci pour votre avis !
Nous sommes ravis d’apprendre que vous appréciez le choix de jeux proposé sur la plateforme, notamment Lightning Roulette et son rythme dynamique. Nous prenons également en compte vos remarques concernant la navigation sur le site, car vos retours nous aident à continuer d’améliorer l’expérience utilisateur.
Si vous avez besoin d’aide ou souhaitez nous faire part d’une suggestion, vous pouvez nous contacter à complaints@melbet.team. Notre équipe reste à votre disposition pour toute question.
Merci de faire partie de notre communauté.
Cordialement, Melbet team.
• 5 months ago
I am submitting this complaint because Melbet has failed to credit multiple deposits, despite the payments being successful on the bank side and all requested evidence provided.
Casino account ID: 234127015
Uncredited Deposits
Deposit 1
Amount: 15,000 RUB
Date: 21 January 2026
Deposit query number: 12166294
Payment method: Card-to-card transfer
Payment system: TRANZEXPAY
Status: Not credited
Bank status: Successful
Deposit 2
Amount: 5,000 RUB
Date: 3 December 2025
Deposit query number: 10442641
Payment method: Card-to-card transfer
Status: Not credited
Time elapsed: Over 2 months
What Happened
Both payments were completed successfully by the bank
All documents were sent (receipts, screenshots, PDFs, account statements)
Despite this, no action was taken
The funds were never credited
Casino Responses
Melbet support keeps repeating:
"Your request is under review"
"We are waiting for a third-party payment system"
"We cannot provide a timeframe"
"We cannot interfere or speed up the process"
In some replies, they even stated that deposits may take 6 months to 7 years and that crediting is not guaranteed.
Why This Is Unacceptable
A legitimate casino cannot accept deposits and then:
Hold funds indefinitely
Provide no deadline
Refuse responsibility
Claiming that deposits may take years and are not guaranteed is a serious red flag.
Requested Resolution
Immediate crediting of all missing deposits (15,000 RUB – query 12166294 and 5,000 RUB – query 10442641) OR
Full refunds to the original payment methods
This is no longer a technical delay but a serious unresolved payment dispute requiring CasinoGuru’s intervention.
deposit problems
merchant problems
careless support
careless finance team
MelBet Casino
Hello, Geek!
We apologize for the inconvenience and understand your concern regarding the uncredited deposits.
We have verified that your case is already being processed through the open complaint. Please be advised that these types of transactions involve external payment providers, so review times may vary depending on those entities.
Your case has been handled by the appropriate team, and updates have been provided through the same communication channel.
Best regards, Melbet team.
• 1 year ago
This casino is a scam, I deposited 60 USD, won and collected 255 USD, and when I try to withdraw they ask me for documents, send my document to from my email registered on the website and I never received a response, I have sent more than 3 emails and all of them have gone unanswered.
My account does not allow me to withdraw my winnings which I obtained in roulette.
I don't recommend them, they steal your money
este casino es una estafa, deposite 60 usd, gane y cobre 255 USD, y cuando intento retirar me solicitan documentos, envie mi documento a security@melbet.com desde mi email registrado en la web y jamas tuve respuesta, llevo mas de 3 correos enviado y todos sin responder.
mi cuenta no deja retirar mis ganancias las cuales obtuve en la ruleta.
no los recomiendo, te roban tu dinero
MelBet Casino
Hello, alfonsoatm!
We apologize for the inconvenience you experienced with the verification process and understand your frustration.
It's important to note that the verification process is a necessary step for account security and is managed by the security team.
In order to help you review your case, we ask that you write to us at with the following information: account ID and registered email address. With this information, we can contact the relevant team and investigate the status of your verification and withdrawal.
We appreciate your understanding and patience while our team works on this.
Sincerely, Melbet team.
¡Hola, alfonsoatm!
Lamentamos los inconvenientes que ha experimentado con el proceso de verificación y comprendemos su frustración.
Es importante tener en cuenta que el proceso de verificación es un paso necesario para la seguridad de la cuenta y su gestión está a cargo del equipo de seguridad.
Para poder ayudarle a revisar su caso, le pedimos que nos escriba a complaints@melbet.team con la siguiente información: ID de cuenta y dirección de correo registrado. Con estos datos podremos contactar al equipo correspondiente e investigar el estado de su verificación y retiro.
Agradecemos su comprensión y paciencia mientras nuestro equipo trabaja en ello.
Atentamente, Melbet team.
• 1 year ago
The variety of games and payment methods is incredible. The bonuses are great, although clearing funds takes some time. Still, my overall experience has been very good.
La variedad de juegos y métodos de pago es increíble. Los bonos están muy bien, aunque liberar los fondos lleva algo de tiempo. Aun así, mi experiencia en general ha sido muy buena.
Wide variety of games and payment options, excellent bonuses.
Gran variedad de juegos y opciones de pago, excelentes bonos.
Releasing funds requires some patience.
Liberar los fondos requiere algo de paciencia.
MelBet Casino
Hello, Diego-emil!
Thanks for your review!
We're glad to hear you're enjoying the variety of options available on the platform. We're constantly working to improve every aspect of the service and hope you continue to enjoy a positive experience with Melbet.
If you need additional assistance, please do not hesitate to contact us at Our customer service team is always available to help you with any questions or concerns you may have.
Thank you for choosing us and being part of our community.
Sincerely, Melbet team.
¡Hola, Diego-emil!
¡Gracias por tu reseña!
Nos alegra saber que estás disfrutando de la variedad de opciones disponibles en la plataforma. Trabajamos constantemente para mejorar cada aspecto del servicio y esperamos que sigas disfrutando de una experiencia positiva en Melbet.
Si necesitas ayuda adicional, no dudes en ponerte en contacto con nosotros en complaints@melbet.team. Nuestro equipo de atención al cliente está siempre disponible para ayudarte con cualquier pregunta o inquietud que puedas tener.
Gracias por elegirnos y ser parte de nuestra comunidad.
Atentamente, Melbet team.
• 1 year ago
Support is fast and efficient, although my account verification took a little longer than I expected. Other than that, the casino offers a pleasant and secure experience.
El soporte es rápido y eficaz, aunque la verificación de mi cuenta tardó un poco más de lo que pensaba. Aparte de eso, el casino ofrece una experiencia agradable y segura.
Fast and efficient support, pleasant and safe experience.
Soporte rápido y eficaz, experiencia agradable y segura.
Account verification took longer than expected.
La verificación de la cuenta tardó más de lo esperado.
MelBet Casino
Hello, carlos69347!
Thanks for your review!
We're glad to hear you're enjoying a pleasant and secure experience with us. We understand that account verification can be a slightly longer process in some cases, but it's an important part of providing a trustworthy environment for everyone.
If you need additional assistance, please do not hesitate to contact us at Our customer service team is always available to help you with any questions or concerns you may have.
Thank you for choosing us and being part of our community.
Sincerely, Melbet team.
¡Hola, carlos69347!
¡Gracias por tu reseña!
Nos alegra saber que estás disfrutando de una experiencia agradable y segura con nosotros. Sabemos que la verificación de cuenta puede ser un proceso un poco más largo en algunos casos, pero es una parte importante para ofrecer un entorno confiable para todos.
Si necesitas ayuda adicional, no dudes en ponerte en contacto con nosotros en complaints@melbet.team. Nuestro equipo de atención al cliente está siempre disponible para ayudarte con cualquier pregunta o inquietud que puedas tener.
Gracias por elegirnos y ser parte de nuestra comunidad.
Atentamente, Melbet team.
• 1 year ago
The casino has a wide selection of games, but navigation isn't as intuitive as I'd like. Despite this, the service is good and the promotions are attractive.
El casino tiene una amplia selección de juegos, pero la navegación no es tan intuitiva como me gustaría. A pesar de eso, el servicio es bueno y las promociones son atractivas.
Wide selection of games and good promotions.
Amplia selección de juegos y buenas promociones.
Navigation not so intuitive.
Navegación no tan intuitiva.
MelBet Casino
Hello, Andres-Senate!
Thanks for your review!
We're glad you appreciate our variety of games, service, and promotions. We've taken your feedback about your navigation into account and will forward it to the relevant team to continue improving your platform experience.
If you need additional assistance, please do not hesitate to contact us at Our customer service team is always available to help you with any questions or concerns you may have.
Thank you for choosing us and being part of our community.
Sincerely, Melbet team.
¡Hola, andres-senate!
¡Gracias por tu reseña!
Nos alegra saber que valoras nuestra variedad de juegos, el servicio y las promociones. Tomamos en cuenta tu comentario sobre la navegación y lo pasaremos al equipo correspondiente para seguir mejorando la experiencia en la plataforma.
Si necesitas ayuda adicional, no dudes en ponerte en contacto con nosotros en complaints@melbet.team. Nuestro equipo de atención al cliente está siempre disponible para ayudarte con cualquier pregunta o inquietud que puedas tener.
Gracias por elegirnos y ser parte de nuestra comunidad.
Atentamente, Melbet team.
• 1 year ago
Payments are fairly fast, although sometimes a little patience is required. The game variety is excellent, and there's always something new to try. The only thing that could be improved is the app.
Los pagos son bastante rápidos, aunque a veces se necesita algo de paciencia. La variedad de juegos es excelente, y siempre hay algo nuevo que probar. Lo único que podría mejorar es la app.
Fast payouts and a wide variety of games.
Pagos rápidos y gran variedad de juegos.
The app could be improved.
La app podría mejorar.
MelBet Casino
Hello, paola2daniela!
Thanks for your review!
We're glad to hear you're satisfied with the variety of games and fast payouts. We've taken note of your feedback about the app, as we're always looking to improve. We hope you continue to enjoy everything Melbet has to offer.
If you need additional assistance, please do not hesitate to contact us at Our customer service team is always available to help you with any questions or concerns you may have.
Thank you for choosing us and being part of our community.
Sincerely, Melbet team.
¡Hola, paola2daniela!
¡Gracias por tu reseña!
Nos alegra saber que estás satisfecho con la variedad de juegos y la rapidez en los pagos. Tomamos nota de tu comentario sobre la app, ya que siempre buscamos mejorar. Esperamos que sigas disfrutando de todo lo que Melbet tiene para ofrecer.
Si necesitas ayuda adicional, no dudes en ponerte en contacto con nosotros en complaints@melbet.team. Nuestro equipo de atención al cliente está siempre disponible para ayudarte con cualquier pregunta o inquietud que puedas tener.
Gracias por elegirnos y ser parte de nuestra comunidad.
Atentamente, Melbet team.
• 1 year ago
I love NetEnt and Pragmatic Play slots. The bonuses are interesting, although clearing funds can be tricky. The platform is quite good, but payout speed could be improved.
Me encantan las tragamonedas de NetEnt y Pragmatic Play. Los bonos son interesantes, aunque liberar los fondos puede ser complicado. La plataforma es bastante buena, pero podría mejorar en cuanto a la velocidad de los pagos.
Great selection of slots; good platform.
Gran selección de tragamonedas; buena plataforma.
Releasing bonds is complicated; payments are slow.
Liberar bonos complicado; pagos lentos.
MelBet Casino
Hello, sergio239674!
Thanks for your review!
We're glad to hear you enjoy our providers' slots and that you found the bonuses interesting. We continue working to optimize processing times and offer a more responsive service.
If you need additional assistance, please do not hesitate to contact us at Our customer service team is always available to help you with any questions or concerns you may have.
Thank you for choosing us and being part of our community.
Sincerely, Melbet team.
¡Hola, sergio239674!
¡Gracias por tu reseña!
Nos alegra saber que disfrutas de las tragamonedas de nuestros proveedores y que los bonos han sido de tu interés. Seguimos trabajando para optimizar los tiempos de procesamiento y ofrecer un servicio más ágil.
Si necesitas ayuda adicional, no dudes en ponerte en contacto con nosotros en complaints@melbet.team. Nuestro equipo de atención al cliente está siempre disponible para ayudarte con cualquier pregunta o inquietud que puedas tener.
Gracias por elegirnos y ser parte de nuestra comunidad.
Atentamente, Melbet team.
• 1 year ago
I really like live casino games, especially roulette. My only complaint would be that the app can be a bit glitchy, but the web version works perfectly.
Me gustan mucho los juegos de casino en vivo, especialmente la ruleta. La única queja sería que la aplicación puede fallar un poco, pero la versión web funciona perfectamente.
I like live games, the web version works well.
Me gustan los juegos en vivo, la versión web funciona bien.
The application may crash.
La aplicación puede fallar.
MelBet Casino
Hello, tbomasmann!
Thanks for your review!
We're glad you enjoy your experience with us, especially on roulette. We're constantly working to offer the best possible performance across all our channels, including the app. In the meantime, we're happy that the web version is working smoothly for you.
If you need additional assistance, please do not hesitate to contact us at Our customer service team is always available to help you with any questions or concerns you may have.
Thank you for choosing us and being part of our community.
Sincerely, Melbet team.
¡Hola, tbomasmann!
¡Gracias por tu reseña!
Nos alegra saber que disfrutas de tu experiencia con nosotros, especialmente en la ruleta. Trabajamos constantemente para ofrecer el mejor rendimiento posible en todos nuestros canales, incluida la aplicación. Mientras tanto, nos alegra que la versión web te funcione sin inconvenientes.
Si necesitas ayuda adicional, no dudes en ponerte en contacto con nosotros en complaints@melbet.team. Nuestro equipo de atención al cliente está siempre disponible para ayudarte con cualquier pregunta o inquietud que puedas tener.
Gracias por elegirnos y ser parte de nuestra comunidad.
Atentamente, Melbet team.
• 1 year ago
The game selection is impressive, especially the slots. The interface is easy to use, although payouts sometimes take a little longer than expected. Still, everything runs smoothly.
La selección de juegos es impresionante, sobre todo las tragamonedas. La interfaz es fácil de usar, aunque a veces los pagos tardan un poco más de lo esperado. Aún así, todo se resuelve sin problemas.
Great selection of games and easy interface.
Gran selección de juegos y fácil interfaz.
Payments may take a while.
Los pagos pueden tardar un poco.
MelBet Casino
Hello, Kelvin19!
Thanks for your review!
We're glad to hear you enjoyed the slot selection and interface. We understand that payout times can vary occasionally, but we're happy to hear everything was resolved correctly. We're still working to improve your experience.
If you need additional assistance, please do not hesitate to contact us at Our customer service team is always available to help you with any questions or concerns you may have.
Thank you for choosing us and being part of our community.
Sincerely, Melbet team.
¡Hola, Kelvin19!
¡Gracias por tu reseña!
Nos alegra saber que la selección de tragamonedas y la interfaz te han gustado. Sabemos que los tiempos de pago pueden variar en ocasiones, pero nos alegra saber que todo se resolvió correctamente. Seguimos trabajando para mejorar su experiencia.
Si necesitas ayuda adicional, no dudes en ponerte en contacto con nosotros en complaints@melbet.team. Nuestro equipo de atención al cliente está siempre disponible para ayudarte con cualquier pregunta o inquietud que puedas tener.
Gracias por elegirnos y ser parte de nuestra comunidad.
Atentamente, Melbet team.
• 1 year ago
My account was blocked for security reasons. I contacted support and was asked to verify my information. After submitting it, they quickly restored access.
Mi cuenta fue bloqueada por razones de seguridad, contacté con el soporte y me pidieron verificar mis datos. Después de enviarlos, restauraron el acceso rápidamente.
MelBet Casino
Hello, Fridman!
Thanks for your review!
We're glad to hear the verification process went smoothly and that you quickly regained access to your account. If you need further assistance in the future, our support team is always available to help.
If you need additional assistance, please do not hesitate to contact us at Our customer service team is always available to help you with any questions or concerns you may have.
Thank you for choosing us and being part of our community.
Sincerely, Melbet team.
¡Hola, Fridman!
¡Gracias por tu reseña!
Nos alegra saber que el proceso de verificación se resolvió sin inconvenientes y que recuperaste el acceso a tu cuenta rápidamente. Si necesitas más ayuda en el futuro, el equipo de soporte siempre está disponible para asistirte.
Si necesitas ayuda adicional, no dudes en ponerte en contacto con nosotros en complaints@melbet.team. Nuestro equipo de atención al cliente está siempre disponible para ayudarte con cualquier pregunta o inquietud que puedas tener.
Gracias por elegirnos y ser parte de nuestra comunidad.
Atentamente, Melbet team.
• 1 year ago
It's a good option for those looking for variety. There's everything here: slots, roulette, and blackjack. Personally, I play Lightning Roulette a lot because I like the excitement and fast pace of the game. The only thing I'm not entirely convinced about is that the website navigation isn't very intuitive, and it can take a bit of time to find everything. But overall, you can play without any problems, as long as you keep a good eye on your bankroll and don't try to impulsively recoup losses.
Es una buena opción para quienes buscan variedad. Aquí hay de todo: tragamonedas, ruleta y blackjack. Personalmente, juego mucho a Lightning Roulette porque me gusta la emoción y el ritmo rápido del juego. Lo único que no me convence del todo es que la navegación en la página no es muy intuitiva y puede tomar un poco de tiempo encontrar todo. Pero en general, se puede jugar sin problemas, siempre que se controle bien el bankroll y no se intente recuperar pérdidas impulsivamente.
MelBet Casino
Hello, Lasso!
Thanks for your review!
We're glad you enjoy the variety of games and the excitement of Lightning Roulette. We've taken your feedback on navigation into account; we're always looking to improve the platform experience.
If you need additional assistance, please do not hesitate to contact us at Our customer service team is always available to help you with any questions or concerns you may have.
Thank you for choosing us and being part of our community.
Sincerely, Melbet team.
¡Hola, Lasso!
¡Gracias por tu reseña!
Nos alegra que disfrutes la variedad de juegos y la emoción de Lightning Roulette. Tomamos en cuenta tu comentario sobre la navegación, siempre buscamos mejorar la experiencia en la plataforma.
Si necesitas ayuda adicional, no dudes en ponerte en contacto con nosotros en complaints@melbet.team. Nuestro equipo de atención al cliente está siempre disponible para ayudarte con cualquier pregunta o inquietud que puedas tener.
Gracias por elegirnos y ser parte de nuestra comunidad.
Atentamente, Melbet team.
• 1 year ago
I've tried several online casinos, and this one stands out for its variety of games and payment methods. I liked the speed with which deposits are processed and the multiple withdrawal options. Overall, the experience has been positive.
He probado varios casinos en línea y este destaca por su variedad de juegos y métodos de pago. Me ha gustado la rapidez con la que procesan los depósitos y que hay múltiples opciones para retirar el dinero. En general, la experiencia ha sido positiva.
MelBet Casino
Hello, Kadler!
Thanks for your review!
We're glad to hear that the variety of games and payment methods made your experience positive. Fast deposit and withdrawal options are key aspects of the platform, and we'll continue to improve to offer the best service.
If you need additional assistance, please do not hesitate to contact us at Our customer service team is always available to help you with any questions or concerns you may have.
Thank you for choosing us and being part of our community.
Sincerely, Melbet team.
¡Hola, Kadler!
¡Gracias por tu reseña!
Nos alegra saber que la variedad de juegos y métodos de pago han hecho tu experiencia positiva. La rapidez en los depósitos y las opciones de retiro son aspectos clave en la plataforma y seguiremos mejorando para ofrecer el mejor servicio.
Si necesitas ayuda adicional, no dudes en ponerte en contacto con nosotros en complaints@melbet.team. Nuestro equipo de atención al cliente está siempre disponible para ayudarte con cualquier pregunta o inquietud que puedas tener.
Gracias por elegirnos y ser parte de nuestra comunidad.
Atentamente, Melbet team.
• 1 year ago
What I value most is the ability to play seamlessly from both a computer and a mobile device. The web version works perfectly, and while the app could use some improvements, it's still quite functional. Plus, regular promotions make the game more interesting.
Lo que más valoro es la posibilidad de jugar tanto desde la computadora como desde el móvil sin problemas. La versión web funciona perfectamente, y aunque la app podría mejorar un poco, sigue siendo bastante funcional. Además, las promociones regulares hacen que el juego sea más interesante.
It's easy to play from any device and there are some great promotions.
Es cómodo jugar desde cualquier dispositivo y hay promociones interesantes.
The app could be a little better.
La app podría ser un poco mejor.
MelBet Casino
Hello, Bakerman!
Thanks for your review!
We're glad to hear you enjoy playing both on the website and in the app, and that the promotions make the game more engaging. We appreciate your feedback on the platform's functionality and will continue working to improve the experience.
If you need additional assistance, please do not hesitate to contact us at Our customer service team is always available to help you with any questions or concerns you may have.
Thank you for choosing us and being part of our community.
Sincerely, Melbet team.
¡Hola, Bakerman!
¡Gracias por tu reseña!
Nos alegra saber que disfrutas de jugar tanto en la web como en la app y que las promociones hacen el juego más interesante. Agradecemos tu comentario sobre la funcionalidad de la plataforma y seguiremos trabajando para mejorar la experiencia.
Si necesitas ayuda adicional, no dudes en ponerte en contacto con nosotros en complaints@melbet.team. Nuestro equipo de atención al cliente está siempre disponible para ayudarte con cualquier pregunta o inquietud que puedas tener.
Gracias por elegirnos y ser parte de nuestra comunidad.
Atentamente, Melbet team.
• 1 year ago
Easy deposits, fast withdrawals, and plenty of gaming options. I like slots with bonus rounds, and there are plenty here. I play occasionally, and so far, so good.
Fácil depósito, retiros rápidos y muchas opciones de juego. Me gustan las tragamonedas con rondas de bonificación y aquí hay muchas. Juego de vez en cuando y hasta ahora todo va bien.
Fast deposits and withdrawals, plenty of gaming options, and fun bonus slots.
Depósitos y retiros rápidos, muchas opciones de juego, tragamonedas con bonos divertidos.
There are no major flaws, but more promotions for frequent players would be appreciated.
No hay grandes fallos, pero se agradecerían más promociones para jugadores frecuentes.
MelBet Casino
Hello, Alex751!
Thanks for your review!
We're glad you're enjoying the platform. We offer a variety of gaming options for all tastes, including slots with bonus rounds. Plus, we're constantly working to ensure fast and hassle-free transactions.
If you need additional assistance, please do not hesitate to contact us at Our customer service team is always available to help you with any questions or concerns you may have.
Thank you for choosing us and being part of our community.
Sincerely, Melbet team.
¡Hola, Alex751!
¡Gracias por tu reseña!
Nos alegra saber que estás disfrutando de la plataforma. Ofrecemos una variedad de opciones de juego para todos los gustos, incluyendo tragamonedas con rondas de bonificación. Además, trabajamos constantemente para que las transacciones sean rápidas y sin complicaciones.
Si necesitas ayuda adicional, no dudes en ponerte en contacto con nosotros en complaints@melbet.team. Nuestro equipo de atención al cliente está siempre disponible para ayudarte con cualquier pregunta o inquietud que puedas tener.
Gracias por elegirnos y ser parte de nuestra comunidad.
Atentamente, Melbet team.
• 1 year ago
The payouts are stable, and the money arrives quickly. Cashback helps when things aren't going well. The platform is easy to use, and support responds quickly. I enjoy playing here.
Los pagos son estables, el dinero llega rápido. El cashback ayuda cuando las cosas no van bien. La plataforma es fácil de usar y el soporte responde rápido. Disfruto jugar aquí.
Fast payments and easy-to-use platform.
Pagos rápidos y plataforma fácil de usar.
I would like even higher cashback.
Me gustaría un cashback aún más alto.
MelBet Casino
Hello, Schung!
Thanks for your review!
We're glad to know that our payments, cashback, and customer service meet your expectations. We'll continue working to maintain a reliable and convenient service for everyone.
If you need additional assistance, please do not hesitate to contact us at Our customer service team is always available to help you with any questions or concerns you may have.
Thank you for choosing us and being part of our community.
Sincerely, Melbet team.
¡Hola, Schung!
¡Gracias por tu reseña!
Nos alegra saber que los pagos, el cashback y la atención al cliente cumplen con tus expectativas. Seguiremos trabajando para mantener un servicio confiable y cómodo para todos.
Si necesitas ayuda adicional, no dudes en ponerte en contacto con nosotros en complaints@melbet.team. Nuestro equipo de atención al cliente está siempre disponible para ayudarte con cualquier pregunta o inquietud que puedas tener.
Gracias por elegirnos y ser parte de nuestra comunidad.
Atentamente, Melbet team.
• 1 year ago
The live casino is great; playing with real dealers is much more exciting than just playing slots. The minimum deposits are affordable, so you can get started without investing too much.
El casino en vivo está muy bien, jugar con crupieres reales es mucho más emocionante que solo en las tragamonedas. Los depósitos mínimos son accesibles, se puede empezar sin invertir demasiado.
Live dealers and accessible entrance.
Crupieres en vivo y entrada accesible.
Stable internet and more time to play are needed.
Se necesita internet estable y más tiempo para jugar.
MelBet Casino
Hello, Sandror!
Thanks for your review!
It's great to know you enjoy the live casino and interacting with real dealers. Offering accessible options for all players is one of our platform's priorities.
If you need additional assistance, please do not hesitate to contact us at Our customer service team is always available to help you with any questions or concerns you may have.
Thank you for choosing us and being part of our community.
Sincerely, Melbet team.
¡Hola, Sandror!
¡Gracias por tu reseña!
Es genial saber que disfrutas del casino en vivo y la interacción con crupieres reales. Ofrecer opciones accesibles para todos los jugadores es una de las prioridades de nuestra plataforma.
Si necesitas ayuda adicional, no dudes en ponerte en contacto con nosotros en complaints@melbet.team. Nuestro equipo de atención al cliente está siempre disponible para ayudarte con cualquier pregunta o inquietud que puedas tener.
Gracias por elegirnos y ser parte de nuestra comunidad.
Atentamente, Melbet team.
• 1 year ago
I love the selection of NetEnt and Pragmatic Play slots. Aviator and Gates of Olympus have good multipliers; I once got 500x. The bonuses are interesting, but you have to read the terms and conditions carefully.
Me encanta la selección de tragamonedas de NetEnt y Pragmatic Play. Aviator y Gates of Olympus tienen buenos multiplicadores, una vez conseguí x500. Los bonos son interesantes, pero hay que leer bien las condiciones.
Great slots, high multipliers, interesting bonuses
We're glad to hear you enjoy the game selection and have had positive experiences with the multipliers. Bonuses can be a great advantage, and reviewing the terms and conditions always helps you get the most out of them.
If you need additional assistance, please do not hesitate to contact us at Our customer service team is always available to help you with any questions or concerns you may have.
Thank you for choosing us and being part of our community.
Sincerely, Melbet team.
¡Hola, Santiago106!
¡Gracias por tu reseña!
Nos alegra saber que disfrutas de la selección de juegos y que has tenido buenas experiencias con los multiplicadores. Los bonos pueden ser una gran ventaja, y es cierto que revisar los términos siempre ayuda a sacarles el máximo provecho.
Si necesitas ayuda adicional, no dudes en ponerte en contacto con nosotros en complaints@melbet.team. Nuestro equipo de atención al cliente está siempre disponible para ayudarte con cualquier pregunta o inquietud que puedas tener.
Gracias por elegirnos y ser parte de nuestra comunidad.
Atentamente, Melbet team.
• 1 year ago
I've been playing for a few months now, and so far so good. There's a great variety of games, and I especially like the live casinos and roulette. Withdrawals are seamless; you just need to verify your account beforehand.
Llevo unos meses jugando y hasta ahora todo bien. Gran variedad de juegos, especialmente me gustan los casinos en vivo y la ruleta. Los retiros sin problemas, solo hay que verificar la cuenta con anticipación.
Wide variety of games and fast withdrawals.
Gran variedad de juegos y retiros rápidos.
It is necessary to verify the account in advance.
Es necesario verificar la cuenta con anticipación.
MelBet Casino
Hello, Benzo99!
Thanks for your review!
We're glad to hear you're enjoying your experience on the platform. Account verification is an important step in securing transactions, and we're glad your process went smoothly.
If you need additional assistance, please do not hesitate to contact us at Our customer service team is always available to help you with any questions or concerns you may have.
Thank you for choosing us and being part of our community.
Sincerely, Melbet team.
¡Hola, Benzo99!
¡Gracias por tu reseña!
Nos alegra saber que estás disfrutando de la experiencia en la plataforma. La verificación de cuenta es un paso importante para asegurar las transacciones y nos complace que tu proceso haya sido fluido.
Si necesitas ayuda adicional, no dudes en ponerte en contacto con nosotros en complaints@melbet.team. Nuestro equipo de atención al cliente está siempre disponible para ayudarte con cualquier pregunta o inquietud que puedas tener.
Gracias por elegirnos y ser parte de nuestra comunidad.
Atentamente, Melbet team.
• 1 year ago
I made a deposit, but the funds didn't appear immediately. I contacted support, sent a payment confirmation, and they credited it without any issues. The platform is good, but sometimes it takes patience.
Hice un depósito y los fondos no aparecieron de inmediato. Contacté con el soporte, envié la confirmación del pago y lo acreditaron sin inconvenientes. La plataforma es buena, pero a veces se necesita paciencia.
Fast and efficient support that resolves payment issues quickly.
Soporte rápido y eficiente que resuelve los problemas de pago de manera ágil.
Reliable platform for deposits and withdrawals.
Plataforma confiable para depósitos y retiros de fondos.
Funds may not appear immediately, which sometimes requires contacting support.
Los fondos pueden no aparecer de inmediato, lo que a veces requiere contactar con el soporte.
MelBet Casino
Hello, Faustina!
Thanks for your review!
We're glad to hear that the support team was able to help you resolve the situation and that everything was credited correctly. We understand that some transactions may take longer than expected, but we're always available to assist you whenever you need it.
If you need additional assistance, please do not hesitate to contact us at Our customer service team is always available to help you with any questions or concerns you may have.
Thank you for choosing us and being part of our community.
Sincerely, Melbet team.
¡Hola, Faustina!
¡Gracias por tu reseña!
Nos alegra saber que el equipo de soporte pudo ayudarte a resolver la situación y que todo se acreditó correctamente. Entendemos que algunas transacciones pueden tardar más de lo esperado, pero siempre estamos disponibles para asistirte cuando lo necesites.
Si necesitas ayuda adicional, no dudes en ponerte en contacto con nosotros en complaints@melbet.team. Nuestro equipo de atención al cliente está siempre disponible para ayudarte con cualquier pregunta o inquietud que puedas tener.
Gracias por elegirnos y ser parte de nuestra comunidad.
Atentamente, Melbet team.
• 1 year ago
I use the platform through the web version because the app sometimes freezes. The game options are excellent and the variety is wide. I hope they improve the app soon.
Uso la plataforma a través de la versión web porque la aplicación a veces se congela. Las opciones de juego son excelentes y la variedad es amplia, espero que pronto mejoren la app.
Excellent games and great variety.
Excelentes juegos y gran variedad.
The app freezes.
La app se congela.
MelBet Casino
Hello, Nik_trudo!
Thanks for your review!
We're glad to hear you're enjoying the wide selection of games on the platform. We're sorry the app didn't work as you expected, and we're working on future updates to improve its stability.
If you need additional assistance, please do not hesitate to contact us at Our customer service team is always available to help you with any questions or concerns you may have.
Thank you for choosing us and being part of our community.
Sincerely, Melbet team.
¡Hola, Nik_trudo!
¡Gracias por tu reseña!
Nos alegra saber que disfrutas la amplia selección de juegos en la plataforma. Lamentamos que la app no haya funcionado como esperabas y trabajamos para que las próximas actualizaciones mejoren su estabilidad.
Si necesitas ayuda adicional, no dudes en ponerte en contacto con nosotros en complaints@melbet.team. Nuestro equipo de atención al cliente está siempre disponible para ayudarte con cualquier pregunta o inquietud que puedas tener.
Gracias por elegirnos y ser parte de nuestra comunidad.
Atentamente, Melbet team.
• 1 year ago
I replenished my account and the funds did not appear immediately. I contacted support, waited a bit and they fixed it. Overall, good service, but it would be great if deposits were credited faster.
Recargué mi cuenta y los fondos no aparecieron de inmediato. Me comuniqué con el soporte, esperé un poco y lo solucionaron. En general, buen servicio, pero sería ideal que los depósitos se acreditaran más rápido.
Support responds quickly and fixes issues.
El soporte responde rápido y soluciona los problemas.
Deposits are not always credited immediately.
Los depósitos no siempre se acreditan de inmediato.
MelBet Casino
Hello, Rudolf312!
Thanks for your review!
We're glad our support team was able to help you and that your overall experience was positive. We continue working to make each process as smooth as possible.
If you need additional assistance, please do not hesitate to contact us at Our customer service team is always available to help you with any questions or concerns you may have.
Thank you for choosing us and being part of our community.
Sincerely, Melbet team.
¡Hola, Rudolf312!
¡Gracias por tu reseña!
Nos alegra que nuestro equipo de soporte haya podido ayudarte y que tu experiencia en general haya sido positiva. Seguimos trabajando para que cada proceso sea lo más ágil posible.
Si necesitas ayuda adicional, no dudes en ponerte en contacto con nosotros en complaints@melbet.team. Nuestro equipo de atención al cliente está siempre disponible para ayudarte con cualquier pregunta o inquietud que puedas tener.
Gracias por elegirnos y ser parte de nuestra comunidad.
Atentamente, Melbet team.
• 1 year ago
Good variety of games and payment options, but I had problems withdrawing funds to my e-wallet. At first the transaction was declined without explanation, but with patience and contact with support, I managed to resolve it.
Buena variedad de juegos y opciones de pago, pero tuve problemas al retirar fondos a mi monedero electrónico. Al principio la transacción fue rechazada sin explicación, pero con paciencia y contacto con soporte, logré solucionarlo.
MelBet Casino
Hello, zerto8!
Thanks for your review!
We are glad that you enjoy the variety of games and payment methods on our platform. We are sorry for the difficulties with your withdrawal, but we are glad that our team was able to help you solve it. We continue to work to make these processes more agile and efficient.
If you need additional assistance, please feel free to contact us at Our customer service team is always available to help you with any questions or concerns you may have.
Thank you for choosing us and being part of our community.
Sincerely, Melbet team.
¡Hola, zerto8!
¡Gracias por tu reseña!
Nos alegra que disfrutes la variedad de juegos y métodos de pago en nuestra plataforma. Lamentamos las dificultades con tu retiro, pero nos alegra que nuestro equipo haya podido ayudarte a solucionarlo. Seguimos trabajando para hacer estos procesos más ágiles y eficientes.
Si necesitas ayuda adicional, no dudes en ponerte en contacto con nosotros en complaints@melbet.team. Nuestro equipo de atención al cliente está siempre disponible para ayudarte con cualquier pregunta o inquietud que puedas tener.
Gracias por elegirnos y ser parte de nuestra comunidad.
Atentamente, Melbet team.
• 1 year ago
Good selection of games and interesting bonuses, although clearing them was not easy. Withdrawal took a while, but went through without any issues. Friendly but slow support. Acceptable if you are not in a hurry
Buena selección de juegos y bonos interesantes, aunque liberarlos no fue fácil. El retiro tardó, pero llegó sin problemas. Soporte amable, pero lento. Aceptable si no tienes prisa
MelBet Casino
Hello, kukerelli!
Thanks for your review!
We are glad that you appreciate the variety of games and bonuses. We are sorry that the process to release them was complicated, and that the withdrawal and support were not as fast as you expected. We are continuously working to improve these aspects and make the experience smoother.
If you need additional assistance, please feel free to contact us at Our customer service team is always available to help you with any questions or concerns you may have.
Thank you for choosing us and being part of our community.
Sincerely, Melbet team.
¡Hola, kukerelli!
¡Gracias por tu reseña!
Nos alegra que aprecies la variedad de juegos y los bonos. Sentimos que el proceso para liberarlos haya sido complicado, además de que el retiro y el soporte no fueron tan rápidos como esperabas. Trabajamos continuamente para mejorar estos aspectos y hacer que la experiencia sea más fluida.
Si necesitas ayuda adicional, no dudes en ponerte en contacto con nosotros en complaints@melbet.team. Nuestro equipo de atención al cliente está siempre disponible para ayudarte con cualquier pregunta o inquietud que puedas tener.
Gracias por elegirnos y ser parte de nuestra comunidad.
Atentamente, Melbet team.
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