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Mega Casino Review

Players from Virginia Not Accepted
9.0 Reputation
rating
Perfect
Reputation
Players from Virginia Not Accepted
Perfect
Reputation
Author: Matej Novota | This review was last updated: 2020-01-31T00:00Z  

We've thoroughly reviewed Mega Casino and gave it a perfect reputation rating, which is the best rating any casino can get from us. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Mega Casino is related to other online casinos listed below and its rating is also positively influenced by them. Read the full review below and learn more about this casino.

According to our research and estimates, Mega Casino is a medium-sized online casino revenue-wise. However, it's a part of a big group of related casinos with high combined revenues. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 3 complaints directly about this casino in our database, as well as 12 complaints about other casinos related to it. Because of these complaints, we've given this casino 698 black points in total, out of which 504 come from related casinos. You can find more information about all of the complaints and black points below.

Mega Casino appears on 6 blacklists, but they haven't influenced our rating of this casino. We've chosen to ignore them either because they're related to the casino's previous owner, or because some other applicable reasons.

Based on all of the information mentioned in this review and our perfect reputation rating of this casino, we can conclusively say that Mega Casino is a great place to play. If you are looking for a perfect online casino, we recommend trying out this one.

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Residents from
Virginia
Not accepted
IP addr. from
Virginia
Not blocked
VPN
usage
Prohibited
Website
Language
English (+3)
Live Chat
Language
English
Email Support
Language
English
No Deposit Bonus
Not available
Deposit Bonus
Not available
Payment Methods
Show All (11)
Game providers
Show All (25)
Owner
PrimeGaming Casinos
Established
2010
Withdrawal limit
€10,000  per month
Licensing Authorities
Sweden
Perfect
Malta
Perfect
Interesting Facts
  • Small international casino
Positives
  • Interac is one of the payment methods
  • Good selection of game providers
  • Casino accepts players from many countries
  • Live dealer games are available
Negatives
  • Live chat support is not available 24/7
  • Fees are associated with some payment methods
  • Not all payment methods are available for all currencies

Complaints about Mega Casino and related casinos (15)

We have conducted extensive research on the web and as a result we have found following 15 complaints on Mega Casino or any brands that might be interconnected with it. Taking into account seriousness and credibility of these complaints and estimated size of casino revenues we decided to give Mega Casino a Perfect reputation.

Perfect Casino Reputation
Direct complaints about Mega Casino
No reaction, good regulator
Black points: 100
The player from Australia complained about being misled about his right to play at the casino while they won't accept players from Australia.
A player deposited AUD400, played the slots games for 8 hours, and lost. When he tried to deposit more money, it was declined. Through a live chat, he was informed that they no longer accepted players from Australia. He complained about not getting a chance to win. The casino promised to return his deposits but wouldn't reopen his account.
 
This complaint is from 9/2017
Disputed amount: A$400 (real money)
Read more on: askgamblers.com
Read more
Uncertain case, good regulator
Black points: 59
The terms and conditions were breached due to a self-exclusion at the casino's sister site and the deposit was returned to the player.
Lauren deposited €33, won €510 and requested a withdrawal. The casino was going to pay her but found out that she self-excluded herself at their casino's sister site. She claimed that she did so just to get her account closed because she didn't want to play there anymore and didn't want an open account with her bank details. The casino decided to return her deposit money. There is no further information on this case.
 
This complaint is from 6/2016
Disputed amount: €477 (real money)
Read more on: askgamblers.com
Read more
Uncertain case, good regulator
Black points: 35
The bonus terms and conditions were breached due to playing a bonus restricted game of Blackjack and all deposits were returned to the player.
Jordy played with a bonus and when he wagered it, he started playing Blackjack. When he requested a withdrawal of €415, casino denied his payment due to breached bonus terms and conditions. The casino claimed that he played a restricted game but the player denied it. He turned to MGA and is waiting for their response. There is no further information on this case.
 
This complaint is from 9/2015
Disputed amount: €415 (real money)
Read more on: askgamblers.com
Read more
Complaints on related Slingo Casino (Same management)
Technical glitch
Black points: 80 (40 for this casino)
The player was denied a bonus that he was supposed to receive for no reason.
The player, Vickson from the UK, downloaded an Apple App in accordance to receive an exclusive bonus of 25 free spins. He contacted the casino to find out why and they said that the bonus was no longer available. Vickson wrote them an email again and claimed that he could still see the promotion but the casino answered that they reserved the right to alter, amend or remove a promotion at any given time. There is no further update on this complaint available.
 
This complaint is from 6/2017
Disputed amount: ?? (bonus money)
Read more on: askgamblers.com
Read more
Failed self-exclusion
Black points: 55 (27 for this casino)
Failed self-exclusion.
The player from the United Kingdom reportedly registered an account at the casino, deposited £100, played the casino games and won £700. Later on, his account was blocked after the casino found out the player had self-excluded himself from their sister casino in the past. The casino reportedly refused to refund the player's deposits because of the player bypassing the system by inputting their new address. No other news is available ever since then and the complaint remains unsolved.
 
This complaint is from 4/2018
Disputed amount: £100 (real money)
Read more on: casinomeister.com
Read more
Complaints on related Lucky Me Slots Casino (Same management)
Uncertain case, good regulator
Black points: 26 (13 for this casino)
Player's withdrawal has been declined.
A player complained that the casino declined his withdrawal. The casino stated that the player did not finish the wagering requirement. This has been denied by the player as he claims there was nothing clearly stated on the term that 1 bonus point from wagering was valued £2. There is no other information available ever since then.
 
This complaint is from 12/2019
Disputed amount: £350 (bonus money)
Read more on: thepogg.com
Read more
Waiting for decission of regulator
Black points: 0
Player has been accused of opening multiple accounts.
The player from Netherlands had his winnings cancelled since being accused of opening multiple accounts.
 
This complaint is from 5/2020
Disputed amount: €5,000 (bonus money)
Read more
Read more
Complaints on related Prime Slots Casino (Same management)
No reaction policy, good regulator
Black points: 226 (113 for this casino)
Extremely long withdrawal process due to a complication with a payment method.
The player made a deposit via Mastercard, won €2,740 and requested a withdrawal. Since the player wasn't able to use Mastercard as a withdrawal method, they made a small deposit to their Skrill account in order to receive the payment there. The player provided all the documents for verification but the money was returned back to their account. The casino's finance department asked the player to provide the bank account number linked to the Mastercard. The player informed the finance department that their Mastercard is not linked to any bank account. The casino never responded. There is no information on this case.
 
This complaint is from 8/2017
Disputed amount: €2,740 (real money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 212 (106 for this casino)
Very long verification process and there was no response from the casino.
The player won £2,166 and shortly after that was asked to provide documents for verification. They sent those in and about a month later still didn't receive an answer from the casino. There is no further information on this case.
 
This complaint is from 5/2018
Disputed amount: £2,166 (real money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 53 (26 for this casino)
Extremely long withdrawal process due to a document verification.
The player requested a withdrawal but still hasn't received the payment. The casino informed the player that they needed some documents for verification and the player told them that their email address was misspelled and that they never received an email regarding the document verification. The casino then contacted the player via phone and received all information necessary for the verification. Even after that was done, the player didn't receive the payment. The case remains unresolved.
 
This complaint is from 6/2016
Disputed amount: €1,000 (real money)
Read more on: askgamblers.com
Read more
No reaction policy, good regulator
Black points: 15 (7 for this casino)
The account was suspended due to the dispute with the casino that the player had eight years ago and all the funds were seized.
After the player played and deposited money at the casino for three months, they made a bigger deposit. Later on, the deposit was taken away from their balance without any relevant reason and the account was blocked. The player contacted the customer support that kept them on hold for fifty minutes and then came back stated that the account was closed due to the dispute with their casino they had eight years ago. The player asked the casino why did they let them play and deposit money for months and blocked them only after they made a bigger deposit. There was no reaction from the casino and there is no update since then.
 
This complaint is from 8/2016
Disputed amount: ?? (real money)
Read more on: thepogg.com
Read more
Complaints on related Simba Games Casino (Same management)
Delayed payment, status unknown
Black points: 169 (84 for this casino)
Extremely long withdrawal process.
The player had a pending withdrawal when they realized they had put down incorrect details upon their registration and contacted the casino about it. The casino representative told them someone from the casino would contact them soon, but nobody did so ever since. No further update is available.
 
This complaint is from 5/2018
Disputed amount: £1,300 (bonus money)
Read more on: askgamblers.com
Read more
Delayed payment, status unknown
Black points: 80 (40 for this casino)
Rather complicated complaint due to the player being self-excluded previously.
The player made a deposit and he found out that they were self-excluded from the casino's sister site some years before and despite that, the system allowed them to make a deposit. The casino promised them a refund but stopped communicating with the player ever since. The case remains unresolved.
 
This complaint is from 6/2017
Disputed amount: £37 (real money)
Read more on: askgamblers.com
Read more
No reaction, good regulator
Black points: 71 (35 for this casino)
Very long withdrawal process.
The player complained that his withdrawal had been pending for more than a week with no support provided by the casino. There is no further information available.
 
This complaint is from 5/2017
Disputed amount: $178 (bonus money)
Read more on: askgamblers.com
Read more
No reaction, good regulator
Black points: 23 (11 for this casino)
The player's two withdrawal requests were denied both times.
The player requested a withdrawal two times in the row and both times it was denied. The casino was suspecting he gave away their account details to a third party (son) and that might be the reason as to why they blocked his account. Uncertain case that remained unresolved.
 
This complaint is from 6/2015
Disputed amount: ?? (bonus money)
Read more on: casinomeister.com
Read more
Show more complaints (+8)

Have you found a relevant complaint about this casino, or do you have personal bad experience? Help others and submit your complaint.

* We only list complaints, where the casino might be breaking our Fair Gambling Codex.

Mega Casino Bonus

9.0
/10
Perfect Casino reputation reputation

1st Deposit Bonus - Mega Casino

Not Available in Virginia
  • Minimal deposit: $20
  • Value per spin: $0.2
  • Wagering requirements: 60x bonus
  • Maximal bet: $5 or 10% of starting bonus value (lower value applies)
  • You should get this bonus relatively FAST
  • New players only
  • Full Terms apply
  • Bonus is valid for 30 days
 
  • Available for following countries:
Use promo code
in your account
MEGA
Visit Casino
*Terms and conditions apply
9.0
/10
Perfect Casino reputation reputation

1st Deposit Bonus - Mega Casino

Not Available in Virginia
  • Minimal deposit: Can$20
  • Wagering requirements: 60x bonus
  • Maximal bet: Can$5 or 10% of starting bonus value (lower value applies)
  • You should get this bonus almost INSTANTLY
  • All winnings received from free spins must be wagered 60 times
  • Bonus is valid for 30 days
  • Deposits made with Skrill and Neteller have 1 EUR(or currency equivalent) maximum bet restriction
 
  • Available for following countries:
Use promo code
in your account
MEGA
Visit Casino
*Terms and conditions apply

Mega Casino Payment methods

Payment Method Deposit
Limits & fees
Withdrawal
Limits & fees
Withdrawal Time
Skrill Skrill $10 - ?
Fee: 5.0%
Not Available -
Neteller Neteller $10 - ?
Fee: 3.5%
Not Available -
PaySafeCard PaySafeCard $9.5 - ?
Fee: 5.0%
Not Available -
VISA VISA $10 - ?
Not Available -
Mastercard Mastercard $10 - ?
Not Available -
SOFORT Überweisung SOFORT Überweisung $10 - ?
Not Available -
Trustly Trustly $10 - ?
Not Available -
Eco Eco $10 - ?
Fee: 3.5%
Not Available -
wire-transfer wire-transfer $100 - ?
-
-
Instant Banking by Citadel Instant Banking by Citadel $10 - ?
Not Available -
Fast Bank Transfer Fast Bank Transfer $10 - ?
Not Available -

Mega Casino Games

Slots
Blackjack
Roulette
Video poker
Bingo
Baccarat
Jackpot games
Sports betting
Live games
Poker
Craps
Keno
Scratch cards
eSports betting

Mega Casino Game providers

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