We've thoroughly reviewed Mega Casino and gave it a very good reputation rating, which means it's a great casino to play at. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Mega Casino is related to other online casinos listed below and its rating is also positively influenced by them. Read the full review below and learn more about this casino.
According to our research and estimates, Mega Casino is a smaller online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.
We currently have 3 complaints directly about this casino in our database, as well as 17 complaints about other casinos related to it. Because of these complaints, we've given this casino 593 black points in total, out of which 462 come from related casinos. You can find more information about all of the complaints and black points below.
Warning: Mega Casino has certain sections of Terms and Conditions that we consider to be unfair to the casino's players. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.
Mega Casino appears on 6 blacklists, but they haven't influenced our rating of this casino. We've chosen to ignore them either because they're related to the casino's previous owner, or because some other applicable reasons.
Based on all of the information mentioned in this review, we can conclusively say that Mega Casino is a very good online casino. You can expect to be treated well and have an enjoyable experience if you choose to play at it.
Browse all bonuses offered by Mega Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Take a look at the explanation of factors that we consider when calculating the reputation rating of Mega Casino. The reputation rating is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
A player deposited AUD400, played the slots games for 8 hours, and lost. When he tried to deposit more money, it was declined. Through a live chat, he was informed that they no longer accepted players from Australia. He complained about not getting a chance to win. The casino promised to return his deposits but wouldn't reopen his account.
Lauren deposited €33, won €510 and requested a withdrawal. The casino was going to pay her but found out that she self-excluded herself at their casino's sister site. She claimed that she did so just to get her account closed because she didn't want to play there anymore and didn't want an open account with her bank details. The casino decided to return her deposit money. There is no further information on this case.
Jordy played with a bonus and when he wagered it, he started playing Blackjack. When he requested a withdrawal of €415, casino denied his payment due to breached bonus terms and conditions. The casino claimed that he played a restricted game but the player denied it. He turned to MGA and is waiting for their response. There is no further information on this case.
The player, Vickson from the UK, downloaded an Apple App in accordance to receive an exclusive bonus of 25 free spins. He contacted the casino to find out why and they said that the bonus was no longer available. Vickson wrote them an email again and claimed that he could still see the promotion but the casino answered that they reserved the right to alter, amend or remove a promotion at any given time. There is no further update on this complaint available.
The player from the United Kingdom reportedly registered an account at the casino, deposited £100, played the casino games and won £700. Later on, his account was blocked after the casino found out the player had self-excluded himself from their sister casino in the past. The casino reportedly refused to refund the player's deposits because of the player bypassing the system by inputting their new address. No other news is available ever since then and the complaint remains unsolved.
A player complained that the casino declined his withdrawal. The casino stated that the player did not finish the wagering requirement. This has been denied by the player as he claims there was nothing clearly stated on the term that 1 bonus point from wagering was valued £2. There is no other information available ever since then.
The player from Netherlands had his winnings cancelled since being accused of opening multiple accounts.
The player made a deposit via Mastercard, won €2,740 and requested a withdrawal. Since the player wasn't able to use Mastercard as a withdrawal method, they made a small deposit to their Skrill account in order to receive the payment there. The player provided all the documents for verification but the money was returned back to their account. The casino's finance department asked the player to provide the bank account number linked to the Mastercard. The player informed the finance department that their Mastercard is not linked to any bank account. The casino never responded. There is no information on this case.
The player won £2,166 and shortly after that was asked to provide documents for verification. They sent those in and about a month later still didn't receive an answer from the casino. There is no further information on this case.
The player requested a withdrawal but still hasn't received the payment. The casino informed the player that they needed some documents for verification and the player told them that their email address was misspelled and that they never received an email regarding the document verification. The casino then contacted the player via phone and received all information necessary for the verification. Even after that was done, the player didn't receive the payment. The case remains unresolved.
After the player played and deposited money at the casino for three months, they made a bigger deposit. Later on, the deposit was taken away from their balance without any relevant reason and the account was blocked. The player contacted the customer support that kept them on hold for fifty minutes and then came back stated that the account was closed due to the dispute with their casino they had eight years ago. The player asked the casino why did they let them play and deposit money for months and blocked them only after they made a bigger deposit. There was no reaction from the casino and there is no update since then.
The player from United Kingdom has registered with Gamstop (Self-Exclusion scheme). However, the casino accepted player’s deposits. The complaint was closed as unresolved until we receive any final decision from the licencing authorities.
The player had a pending withdrawal when they realized they had put down incorrect details upon their registration and contacted the casino about it. The casino representative told them someone from the casino would contact them soon, but nobody did so ever since. No further update is available.
The player made a deposit and he found out that they were self-excluded from the casino's sister site some years before and despite that, the system allowed them to make a deposit. The casino promised them a refund but stopped communicating with the player ever since. The case remains unresolved.
The player complained that his withdrawal had been pending for more than a week with no support provided by the casino. There is no further information available.
The player requested a withdrawal two times in the row and both times it was denied. The casino was suspecting he gave away their account details to a third party (son) and that might be the reason as to why they blocked his account. Uncertain case that remained unresolved.
The player, Salmon30, requested a withdrawal of £400 but it kept being delayed. After contacting the casino, they informed him they would send the payment as an "emergency payment" and it should have arrived soon. That didn't happen and Salmon30 filled the complaint but the case remained unresolved even after that.
Georgie had a few successful withdrawals in the past but when she requested the last withdrawal, the complications started. She had sent all the documents needed for verification and then the casino blocked her account. They never informed her about why they decided to do so. The case remains unresolved for no reason given.
The player had few withdrawals pending in the amount of £920 altogether, but received only £470 and was still missing £450. The casino asked the player to send them a bank statement, which they did right away. About three weeks later, the player called the casino and they informed them everything was in order and they should receive the rest of their money soon. They did not and the case remains unsolved.
The player requested a withdrawal and sent all the documents needed for verification. Later on, the player received an email that said their account was closed due to owning multiple accounts. The player tried to assure the casino they didn't own multiple accounts and wouldn't believe it was true since their document verification was successful before the accusations. The casino stopped communicating with the player and the complaint remains unresolved.