Mega casino enjoys excellent reputation also thanks to its willingness to discuss complaints with their players. Another great advantage of this casino is that their website and support is available in 15 languages. Small disadvantage are games from controversial SkillOnNet software provider which can be easily avoided.
Mega Casino has been online since 2010, and is licensed in Malta. It is owned by Prime Gaming Casinos, which also owns Prime Casino. Mega Casino also belongs to the Prime Partners affiliate program, which also includes Prime Casino, Prime Slots, Simba Games and Prime Scratch Casino. Therefore, we would like to warn you, that if you self-exclude from any of these casinos, you will be automatically excluded from playing at Mega Casino, and any other site in the group. Even if you win, you won’t be able to withdraw any winnings. Considering the close partnership of the casinos in this group, we will review them together along with their reputation.
Players at Mega Casino are mainly from Europe. This casino is for example popular in the Czech Republic and Germany. Language support is also adapted to the European market – you can choose from up to 15 languages, including German, French or Italian.
Although at first sight the website looks clean and elegant, it is not ideal when viewing on a PC. Its interface was designed primarily for mobile devices, where it works without any major problems.
If you wish to contact casino support, you can choose from live chat, email or phone support. Not all options are available 24/7 and the casino declares language availability of their support in the same languages available on their website. If you are interested in communicating with casino support in a language other than English, first you have to contact customer support by e-mail in English, and let them know in what language you would like to communicate. Customer support will then arrange it for you. This can significantly prolong the communication process, which is why we encourage you to communicate in English through the live chat available for registered players.
Regarding restricted countries, players from following countries are not allowed to play for real money: France, Turkey, Cyprus, Israel, Belgium, Holland, Italy, Mexico, Spain and the UK. Players from Slovakia and Bulgaria are allowed to play games from the "Live Dealer Casino" only.
However, we have to criticize the casino games available from software provider SkillOnNet. This is the primary reason Mega Casino is on thepogg.com casino blacklist. This casino games software provider was heavily criticized as a result of ongoing suspicions of games manipulation in favor of the casino. Several trusted websites that are dedicated to online gambling do not recommended playing games powered by this software. There were many discussions about SkillOnNet mainly in 2011 – 2013, but the company is still operating and its games are still used by many casinos. Unfortunately, there is no actual statement from SkillOnNet or any independent authorities on the removal of the problems that caused all these suspicions. Your best bet is to avoid these games - the advanced filter in the casino lobby allows you to filter by game provider, so you can steer clear of SkillOnNet - also known as GVG (Green Valley Games).
In general Mega Casino responds to all the complaints discussed publicly and almost all were resolved to the satisfaction of the player. However, we found two that still have yet to be resolve. You can find them below.
When complaints do arise, the casino always communicates with players, and is willing to discuss the issue with players publicly.
The time required for an approval of a withdrawal at Mega Casino is usually 48 hours. After the approval, the payment time varies based on the method that you choose, but it is usually between 2-7 days. In general, we couldn’t find any complaints about the waiting period, either in case of approval of the winnings, or in case of payment.
Players have several payment methods to choose from, and in addition to the classic options, players can take advantage of local instant bank transfer.
The maximum withdrawal limit is €10,000 per 30 days, and the maximum withdrawal amount per transaction is €5,000.
Mega Casino offers its players the opportunity to get a free bonus without the need for a deposit, in the form of 10 free spins for the game Ninja Master. The value of one spin is €0.25. The conditions include wagering requirement for any winnings, which is set at 60x for the no deposit bonus. Maximum winnings cannot exceed €100. Additionally you can get another 30 free spins after your first deposit, 20 free spins after second deposit and another 20 free spins after third. The minimum deposit amount is 20€ and the value of the wagering requirement is 30x.
Another bonus will multiply your deposit (min. €20), with a 100% matching bonus available (up to €100), and in the case of the second and third deposits, a further 50% is available (up to €100). All you have to do is use the code "MEGA80". The wagering requirement for these bonuses is 30x.
The casino also offers a VIP program, which is based on collecting VIP points through playing specific games. There are 6 VIP levels.. While first one doesn’t bring any special benefits, participation in the last level will ensure a number of rewards, including a special birthday bonus, personal VIP customer support, faster withdrawals, and so on.
The terms and conditions of the casino are clear and we haven’t found any clauses which would be disadvantageous to players. Also, in the complaints we have seen, we’ve not found any players reporting "unfair" practices resulting from disadvantageous terms and conditions.
So in general we can say that in spite of the relatively good reputation of the casino, it does not significantly excel in anything when compared to the competition. The not-very-attractive website may be an issue for some players as it is also hard to use on a PC. On the other hand, many players will enjoy better than average language availability, and a great experience on mobile.
In Mega Casino you can find slot machines, table games, card games and scratch card games. The website also offers a "live casino" with live dealers. If you want to try the games prior to registration, you will be pleased by the "demo play" option which is available for all games except live dealer games.
You can also win progressive jackpots while playing at Mega Casino, available in a number of games including Fun Fair Ride, Mega Joker, and Good and Evil.
Registration B., no deposit required