LevelUp Casino Review

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LevelUp Casino Review

We've thoroughly reviewed LevelUp Casino and gave it a very good reputation rating, which means it's a great casino to play at. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Because LevelUp Casino is related to other online casinos listed below, its rating is also influenced by them. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, LevelUp Casino is a smaller online casino revenue-wise. It's a part of a group of related casinos, however, this group is still quite small even when evaluated as a whole. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

Based on all of the information mentioned in this review, we can conclusively say that LevelUp Casino is a very good online casino. You can expect to be treated well and have an enjoyable experience if you choose to play at it.

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Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (23)

Withdrawal limits

per month

$15,000

per week

$7,500

per day

$3,000

Games
Show all (15)

Slots

Roulette

Blackjack

No betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

Keno

Scratch cards

No eSports betting

No crash games

Language options

English website

All languages (7)

English customer support

All languages (2)

English live chat

All languages (2)

Game providers
Show all (52)

Positives

Good selection of games
Deposits by cryptocurrencies are accepted
Multiple currencies in one account
Live dealer games are available
Live chat support is available 24/7

Negatives

Customer support via phone is not available
Not all of the terms and conditions are translated to the language option provided on the website

Interesting facts

Small international casino

Author & Guarantor: Satrio Yearwood Last updated: 12 Aug 2022 Anything incorrect or missing? Let me know

LevelUp Casino bonuses

Browse all bonuses offered by LevelUp Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of LevelUp Casino

This is a place to share experience with LevelUp Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

3.8

Rated by 117 users

5 46x

4 38x

3 11x

2 10x

1 12x

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

James4554

Novice

• 1 month ago

I played here only a few times but have enjoyed - I do enjoy playing Elvis Frog and 1001 Spins

Amazinf free spins with my deposit, the winnings almost took care of the wagering :D chaching!

good games
Takes BTC deposit
no complaintsa

Blacky217

Unregistered user

• 1 month ago

Great casino, you actualky win and there is a huge variety of games. I wish I had know about this casino earlier.

You actually win

skipfitzpatrick1980

Novice

• 1 month ago

I recommend nobody uses Casino I put numerous amounts of money into this casino when I go to withdraw they close my account then they open my account after I open a new account and state I have duplicate accounts and they're not paying me anything but when they close my account I have purchased 13 tickets for a draw that I was unable to attend because they closed my account then they told me they were going to reimburse me the money for these tickets which I've yet to see and now they're saying because I have duplicate accounts that I don't get anything this casino knows how to manipulate people and rip people off I recommend nobody use this casino it's not fair to the customer who is spending numerous amounts of money on the casino which they shouldn't be in the first place but if you do spend money on casinos do not ever use this casino they know how to rip you off know how to manipulate their business so they can make the money and not pay out worst casino I've ever seen in my life.

There is nothing positive about people getting ripped off from a casino

They know how to manipulate you and turn things around to where they and turn things around to where they don't have to pay out do not ever use the casino they are only out for they are only out for themselves not for the customer

dxlive86

Junior Apprentice

• 3 months ago

Guru casino bonus was not credited. I wanted to replenish the euro account, there were about 10 payment methods, I chose LTS. After a couple of minutes, funds were credited, but only on the LTS account)) And you can’t play 90% of the games with the LTS account. I wrote to support, she says - there is no currency conversion to us) then why are the payment methods - crypt. While talking with support for an hour, the site crashed 30 times, didn’t get to the games, but it seems to be for the best. I say I want to withdraw funds back, support says wait for an answer by mail, the problem is already with the deposit, I have not seen such a casino for a long time.

made a deposit, sit and wait for an answer by mail.

сделал депозит, сиди жди ответа по почте.
support answers in English

поддержка отвечает на английском
casino crashes

вылетает казино

kleoniki_leontiou

Visitor

• 5 months ago

The casino has all of the top games, and I have no trouble winning at any of them. The cash-out procedure is lightning fast, and the selection of games is fantastic. Not to mention, that I get the bonuses I need.

Ruru21212

Novice

• 6 months ago

I registered from casinoguru but did not receive the no deposit bonus. I contacted customer support but didn't get it

Kaylene

Novice

• 6 months ago

So far so good but i now need to withdraw some money . We shall see

Chaly

Advanced Novice

• 7 months ago

I had an offer of 200fs 10x wager with a deposit, recieve 40fs each day for 5 days, I made a deposit and now i have 80 fs left and they wont give them, I ask on chat, they have me waiting for an hour+..too much trouble for free spins where youre going to win 1 dollar and loose everything. got my 40fs at the end plus 50fs but still you just lose in 2 minutes, you dont even have fun..just avoid this and every casino.

A lot of games

Chat waiting is long
Cant play a lot of games if you have bonus money or arent verified
Free spins wont pay, nothing pays
Sometimes if you win more than 5 dlls fs, at the end they just give you 5

Scully128

Novice

• 8 months ago

Plenty of good slots to play and great bonus's and VIP program. I do have to say that they make withdrawing funds really really hard! They want every card you have ever deposited with and whay seems to me to be way to much info required. There are only 2 withdrawal options for Aussies available to which is a setback. Bitcoin and bank transfer. They should allow more withdrawal options

Range of games

Withdrawal difficulty

bessi2000

Novice

• 8 months ago

What a mess !!!!!!!!!!!

Activated 20 FreeSpins today where I fought my way up to €830. Suddenly bonus conditions met and only €50 left in the account. The lady in the chat told me the highest payout is €50.

They steal me 780 € !!!!!!!!!

So hands off, no one needs such bonuses !!!!!!!

FS highest payout is €50. Then I need no FS 780 € away

FS höchste Auszahlung sind 50€. Dann brauch ich auch keine FS 780 € weg

Aivo

Visitor

• 9 months ago

Keep away if possible! Deposited from my Visa 300 Euro,won 800 Eur,impossible to cash out,because they dont do cashouts to Visa! 8 times rejected my money withdraw by Bank transfer,now dont know what to do,how to withdraw.

Nothing unusual,usual Softswiss product!

Cant withdraw money

Baitkingz

Unregistered user

• 9 months ago

The best casino I've ever played at. KYC and payout within minutes. 5 Stars!!!

Dromarsky

Visitor

• 10 months ago

Excellent casino with the best games and I find it easy to win. Cashout process is very quick and staff are incredible. I get bonuses usually every time i ask. And they leveled me up to VIP statues where you actually feel like your a very important player.

It's my preferred casino to play at the moment and I played most all of them.

Stay Awesome Level Up

Winning

wvintinner

Visitor

• 10 months ago

Good site friendly odds a good all around good

Informative

solangeleila

Novice

• 1 year ago

Registration process is very complicated, I had difficulties to register

Looks good

Parece bom

Complicated registration process

Processo de cadastro complicado

Susieq

Unregistered user

• 1 year ago

The casino does not flag a duplicate account created in error. Then state they can terminate you but will still allow a deposit. Threaten you with termination and when asked to have deposit refunded they will apply the rules which at the same time insist you play even though they also tell you the account will be terminated. Good casinos dont accept a deposit when a duplicate account exists and also have checks in place to not create the duplicate account in the first place

Nothing with Dama nv casinos..

Maldadorog

Junior Apprentice

• 1 year ago

I tried the casino and the result is clear, the casino is only profitable and it is very difficult to win !!
Free spins on € 1, win € 12, € 64 and € 24
Free spins on € 2 € 126, € 20, € 46 and € 10
Free play on 3 euros 45 euros
You should also have fun and not just trouble !!
700 euros deposited and no fun, just trouble
Deposited from bank account, the money was withdrawn, but casino says the money is not there. Only possible with a Visa

Lots of good games

Viele gute Spiele

Not a single profit

Kein einziger Gewinn
Free spins with no win

Freispiele ohne Gewinn

didzo

Unregistered user

• 1 year ago

Level-up casinos are scammers they took money from my account without my authorization. they ask for verification and then when you give them your bank details in the names of verification then they start taking money from your account slowly.
I even tried to withdraw the money I had deposited and they took it

Scammers please flag them and report them everywhere.

Anonymized137

Novice

• 1 year ago

It seems to be popular on this website, but no matter who says it, the betting condition of triple the deposit amount is bad. To be honest, I found this website unreliable.

3 times the betting conditions for the deposit amount

入金額に対して賭け条件3倍

Reputation rating of LevelUp Casino explained

Take a look at the explanation of factors that we consider when calculating the reputation rating of LevelUp Casino. The reputation rating is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

8.4/10 Very good reputation

Casino group revenues (last 4 years): Small

Terms and conditions: Fair

Blacklists: None

Size to complaints ratio : Very good

Other factors: Neutral

Responsible gambling tools: Perfect

Has this casino done something unfair to you?

Submit a complaint

Complaints about LevelUp Casino and related casinos (18)

18 All 0 Opened 0 Not solved 6 Solved 12 Rejected

Complaints directly about LevelUp Casino

Player stopped responding

Disputed amount: Can$80

Player’s deposits have never been credited to his casino account.

The player from Canada has deposited money into casino account but the funds seem to be lost. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 17 Feb 2023

Other

Disputed amount: Can$300

The player's casino balance was voided.

The player's casino balance was voided for having multiple accounts. The complaint was closed as the player was banned on our website.

Submitted: 30 Jan 2023

Player stopped responding

Disputed amount: A$12,500

Player’s withdrawal has been delayed.

The player from Australia has requested a withdrawal three days prior to submitting this complaint. Unfortunately, winnings haven’t been received yet. We rejected the complaint because the player didn't respond to our messages and questions.

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Submitted: 25 Dec 2022

Player stopped responding

Disputed amount: NZ$200,000

Player's winnings have not been credited.

The player from New Zealand won a significant amount of winnings, but they have not been credited to her casino account. The complaint was rejected because the player didn't respond to our messages and questions.

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Submitted: 19 Dec 2022

Insufficient evidence from player

Disputed amount: €160

The player's balance disappeared.

The player's balance disappeared for unknown reason. The complaint was closed due lack of evidence from the player.

Submitted: 27 Nov 2022

Case closed

Disputed amount: 1,300 руб

The player's bonus was not credited.

The player's bonus was not credited for unknown reason. The complaint was resolved as the player's bonus been credited.

Submitted: 27 Nov 2022

Player stopped responding

Disputed amount: A$2,000

The player struggles to withdraw his balance.

The player struggles to withdraw his balance due ongoing verification. Although it seems as though this issue has been resolved, the complaint was rejected because the player didn't respond to our messages and questions.

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Submitted: 29 Aug 2022

Player stopped responding

Disputed amount: €350

Player’s struggling to withdraw his winnings.

The player from Germany is experiencing difficulties withdrawing his funds due to limited availability of payment methods. We rejected the complaint because the player didn't respond to our messages and questions.

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Submitted: 27 Mar 2022

Case closed

Disputed amount: Can$107

Player has been accused of opening multiple accounts.

The player from Canada has been accused of opening multiple accounts. Player’s complaint has been resolved successfully.

Submitted: 05 Jan 2022

Unjustified complaint

Disputed amount: €1

Player’s account has been blocked.

The player from Italy had his account blocked without further explanation. After a closer examination, we ended up rejecting this complaint as unjustified.

Submitted: 14 Aug 2021

Case closed

Disputed amount: A$740

Player’s winnings from Baccarat haven’t been rewarded.

The player from Australia has experienced technical problems which caused his winnings not to be paid. The casino managed to track down the problem and the lost balance was put into the player's account. The complaint is now resolved.

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Submitted: 04 Jul 2021

Unjustified complaint

Disputed amount: €35

Player’s deposits have never been credited to his casino account.

The player from Australia has deposited money into casino account but the funds seem to be lost. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 13 Jun 2021

Case closed

Disputed amount: $749

Player’s account has been blocked.

The player from Argentina had his winnings confiscated due to an accusation of bonus hunting. Player’s complaint has been resolved successfully.

Submitted: 12 Apr 2021

Case closed

Disputed amount: A$1,300

Player is struggling to withdraw her winnings.

The player from Australia tried to withdraw her winnings. The casino asked her to send documents for verification, but she has already provided them. She later managed to withdraw part of her winnings and played with the rest.

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Submitted: 26 Feb 2021

Other

Disputed amount: A$20

Player didn’t receive a bonus.

The player from Australia is dissatisfied with the bonus policy.

Submitted: 14 Jan 2021