Michaela works in Casino Guru as a Casino Analyst. She typically spends her days scouting for fresh information to add to our casino database, so that it always features only the most accurate data. Having lived half of her life abroad, it's clear that Michaela loves to travel and explore new places...
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Michaela S.
Author
Michaela Skalla
Casino Analyst
Michaela works in Casino Guru as a Casino Analyst. She typically spends her days scouting for fresh information to add to our casino database, so that it always features only the most accurate data. Having lived half of her life abroad, it's clear that Michaela loves to travel and explore new places...
In this review of LeoVegas Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Based on our evaluation methodology, LeoVegas Casino scored a Very high Safety Index of 9.7, which means it is one of the best online casinos on the web in terms of player safety and fairness. Continue reading our LeoVegas Casino review to find out more about this casino and determine if it's the right fit for you.
Is LeoVegas Casino fair and safe? Safety Index explained
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of LeoVegas Casino, we thoroughly read and reviewed the Terms and Conditions of LeoVegas Casino. We found some rules or clauses that were not favorable. Despite our findings, we consider the T&Cs to be mostly fair. An unfair or predatory rule can potentially be used against players to justify not paying out winnings to them, but our findings for this casino were only minor.
Based upon our estimates and collected information, we consider LeoVegas Casino a very big online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
Based on our findings, no important casino blacklists feature LeoVegas Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
In our comprehensive review of all relevant aspects, LeoVegas Casino has attained a Very high Safety Index of 9.7. For players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a fantastic choice.
Note: LeoVegas Casino is linked to 19 other online casinos, based on the information we've collected. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of LeoVegas Casino.
Terms and Conditions of LeoVegas Casino
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of LeoVegas Casino to be mostly fair.
Note: Our particular discoveries from the T&Cs analysis are available here.
Player complaints regarding LeoVegas Casino
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We currently have 17 complaints directly about this casino in our database, as well as 22 complaints about other casinos related to it. Because of these complaints, we've given this casino 2,106 black points in total, out of which 477 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and reviews of LeoVegas Casino
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Our database has a total of 39 user reviews of LeoVegas Casino, giving it a Great User feedback rating. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Licenses and company information
LeoVegas Casino is owned by LeoVegas Gaming PLC, and we have estimated its yearly revenues to be greater than $100,000,000. This establishes it as a very large online casino within the bounds of our categorization.
LeoVegas Casino was licensed by regulatory authorities in these specific countries or geographic areas: Denmark (Spillemyndigheden ), Sweden (Spelinspektionen), Malta (Malta Gaming Authority), Ontario (iGaming Ontario).
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
Unlimited in EUR
No win limit
Unlimited in SEK
Unlimited in CAD
Unlimited in CLP
Unlimited in DKK
Unlimited in NZD
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. The options available at LeoVegas Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
24/7
Spanish
German
Swedish
24/7
Danish
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at LeoVegas Casino, your account, withdrawals, or anything else. According to our tests and collected information, LeoVegas Casino has a good customer support.
LeoVegas Casino casino games and slots
Players can enjoy these types of casino games at LeoVegas Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games supplied by 79 game providers are available. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, Playson, iSoftBet, Nextgen Gaming, ELK Studios, Push Gaming, Eyecon, Barcrest, Wazdan, Lightning Box, Red Rake Gaming, 1X2 Gaming, Booming Games, Iron Dog Studio, Williams Interactive, Realistic Games, Genesis Gaming, Relax Gaming, Games Warehouse, Inspired Gaming, Jelly, Fantasma Games, Playzido, Swintt, Authentic Gaming, Felt Gaming, Alchemy Gaming, Skillzzgaming, Gamomat, Northern Lights Gaming, OnAir Entertainment, Bragg Gaming, Bang Bang Games, Bet Digital, Foxium, Wild Streak Gaming, SlotMill, Four Leaf Gaming, Slammer Studios, PG Soft (Pocket Games Soft), Reel Play, Real Dealer Studios, Gaming Corps, Atomic Slot Lab, Leap Gaming, Slingo, Synot Games, Max Win Gaming, Octoplay, Stakelogic, Gamevy, AvatarUX, Peter & Sons, Blue Guru Games, Kalamba Games, Side City, Golden Hero, Just For The Win, Storm Gaming, Silverback Gaming, Golden Rock Studios, Snowborn Games, Hacksaw Gaming, 4ThePlayer, Print Studios, Ruby Play.
LeoVegas Casino bonus offers and codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.
Currently, our database has the following 19 bonuses from LeoVegas Casino:
100% up to NZ$1,000 and up to 2,000 extra spins
100% up to €300 and up to 100 extra spins
100% up to €250 and 50 extra spins
100% up to €250 and 50 extra spins
100% up to C$1,000 and 100 extra spins
100% up to €250 and 50 extra spins
100% up to €250 and 50 extra spins
100% up to €1,000 and 200 extra spins
100% up to NZ$500 and up to 1,000 extra spins
100% up to C$500 and 33 extra spins
100% up to €1,000 and up to 2,600 extra spins
100% up to C$500 and 34 extra spins
100% up to €100
100% up to €100
100% up to €100
100 EXTRA SPINS on Pirots 4
100% up to C$500 and 33 extra spins
100% up to 1,000 kr.
100% up to NZ$500 and up to 1,000 extra spins
Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.
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Company info
Owner
LeoVegas Gaming PLC
Established
2012
Estimated annual revenues
> $100,000,000
Casino Bonuses
LeoVegas Casino bonuses
Browse all bonuses offered by LeoVegas Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
User reviews of LeoVegas Casino
This is a place to share experience with LeoVegas Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Excellent overall experience. The platform is intuitive and well-organized, with a wide selection of games, from slots to live tables, all smooth and well-designed. The graphics are pleasing and navigation is simple, even on mobile. Instant and secure withdrawals. Overall, a casino that exudes reliability and quality. I highly recommend it.
Ottima esperienza complessiva. La piattaforma è intuitiva e ben organizzata, con un’ampia scelta di giochi che vanno dalle slot ai tavoli live, tutti fluidi e ben curati. La grafica è piacevole e la navigazione semplice, anche da mobile. Prelievi immediati e sicuri. Nel complesso un casinò che trasmette affidabilità e qualità. Consiglio vivamente
I’ve had a great experience with this casino thanks to its huge game selection, smooth mobile performance, and helpful 24/7 support. Deposits and withdrawals are usually quick, and bonuses are fair. Overall, it’s a reliable, fun platform that I keep coming back to.
I recently tried out LeoVegas Casino, and unfortunately, my experience was less than satisfying. The user interface felt outdated and navigating through the site wasn’t as smooth as I had hoped. On top of that, I ran into issues with making deposits. Even though I followed all the steps correctly, my transactions failed multiple times. When I reached out to customer support, I was left waiting for over an hour before receiving any sort of response. The assistance I got didn’t help much either, leaving me frustrated.
The withdrawal process was equally slow. It took much longer than expected to receive my payout, and I found myself questioning the efficiency of the site. For an established casino like LeoVegas, I expected a much more streamlined and user-friendly experience.
I deposited a total of €700 at LeoVegas, hoping for an entertaining gaming experience and the promised bonus offers. Unfortunately, I was bitterly disappointed. Despite the large deposit, I didn't receive any free spins or any significant bonuses, which is completely out of line with what the website advertises.
On the first day after my verification, I was able to record a small profit, which gave me hope. But after that, things went rapidly downhill: every subsequent attempt at playing resulted in losses. The gaming behavior seems anything but random or fair to me – rather, I had the feeling that the initial "moment of luck" was deliberately followed by losses.
A transparent and fair gaming experience looks different to me. I definitely won't recommend this casino and advise everyone to do their research thoroughly before making a deposit. It was a costly lesson for me.
Ich habe insgesamt 700 € bei LeoVegas eingezahlt – in der Hoffnung auf ein unterhaltsames Spielerlebnis und die versprochenen Bonusangebote. Leider wurde ich bitter enttäuscht. Trotz der hohen Einzahlung habe ich keinerlei Freispiele oder nennenswerte Boni erhalten, was absolut nicht dem entspricht, was auf der Website beworben wird.
Am ersten Tag nach meiner Verifizierung konnte ich zunächst einen kleinen Gewinn verzeichnen, was mich hoffnungsvoll stimmte. Doch danach ging es rapide bergab: Jeder weitere Spielversuch endete in Verlusten. Das Spielverhalten wirkt für mich alles andere als zufällig oder fair – vielmehr hatte ich das Gefühl, dass nach dem ersten „Glücksmoment" gezielt Verluste folgen.
Ein transparentes und faires Spielgefühl sieht für mich anders aus. Ich werde dieses Casino definitiv nicht weiterempfehlen und rate jedem, sich vor einer Einzahlung gründlich zu informieren. Für mich war es eine teure Lektion.
No free spins and if a lot of idle time without expected winnings for the stake
Keine Freispiele und wenn viel Leerlauf ohne für den Einsatz zu erwartende Gewinne
I deposited over €1000 without winning anything. If you look at the RTP of the games, here it is about 95%. In many places it is often over 96%. Well, I closed my account. Better luck somewhere else.
Talletin yli 1000€ voittamatta mitään. Jos katsotte pelien RTP niin täällä se on n. 95%. Useassa paikassa monesti yli 96%. No suljin tilini. Parempi onni jossain muualla .
The slot tournaments keep things interesting, and the prizes are solid. But getting verified took too long. If they speed that up, this casino would be much better.
I enjoyed the convenience of playing on my mobile with this casino’s well-optimized platform. Deposits were processed quickly, and the jackpot games kept me hooked. On the downside, I experienced occasional glitches, and the bonuses didn’t feel as enticing as on other platforms. It’s a solid choice if you prioritize mobile gaming.
LeoVegas Casino delivers a premium gaming experience with an impressive variety of games, lightning-fast payouts, and excellent customer service. The mobile-friendly platform, coupled with enticing bonuses, makes it a top choice. Secure, user-friendly, and entertaining—LeoVegas is a must-try for any online casino enthusiast!
LeoVegas is my go-to casino whenever I am back in England visiting family. Big fan of their live casino and it has all my favourite slot games. While bonuses are good when they come, I wish there were more of them.
Guys, it's an awesome product with a great game selection, cool design and fast withdrawals. But man they need to fix their bonuses, and high wager for everything. If they could change their bonus terms, I would be able to call them the best product on the market.
I used to play and have fun here, until an offer came to me, deposit 300, bet 2x the amount and receive 30FS with bet $5. And after fulfilling the requirements I was injured several times, it's been a month since the Casino didn't even respond to me and justify what happened. Terrible support. So after that I abandoned it. And I advise anyone who reads the message not to be fooled by the casino's offers, because what happened to me will eventually happen.
Costumava jogar e me divertir aqui, até que uma oferta chegou para mim, deposite 300, aposte 2x o valor e receba 30FS com bet $5. E após cumprir os requisitos fui lesado mas rodadas, faz um mês que o Cassino nem me responde e justifica o ocorrido. O suporte péssimo. Entao depois disso abandonei. E aconselho quem ler a mensagem a não se iludir com as ofertas do cassino, pois uma hora acontece o que aconteceu comigo.
None
Nenhum
Unfair offers
Ofertas injustas
Games with high minimum values
Jogos com valores mínimos altos
Slow check
Verificação lenta
Spins Offers with risk of not receiving
Ofertas de Rodadas com risco de não receber
Support without worrying about your problem
Suporte sem preocupação com seu problema
You may have your bonuses not credited and impossible to claim
Você pode ter seus bônus não creditados e impossíveis de reclamar
As recommended by the guru I started playing at Leovegas casino, my experience has been very good Quick Withdrawals Super-fast live chat Super interested agents to resolve quickly In every game I bet I got a return I highly recommend it to anyone who wants to play at an honest casino I am registering my satisfaction here for those who want to play safely I have played in more than 10 casinos and only problem But Leovegas I highly recommend it
Por indicação do guru Comecei a jogas no cassino leovegas minha experiência está sendo muito boa Retiradas rápidas Chat ao vivo super agilizado Atendentes super interessados a resolver rápido Em todos jogos que apostei tive o retorno Super recomendo para quem quer jogar em um cassino honesto Estou registrando a minha satisfação aqui para quem quer jogar com segurança Eu já joguei em mais de 10 cassinos e só problema Mas o leovegas super recomendo
This casino is something bad. Support does not help. I'm having trouble making a deposit at the casino, live support says the payment didn't arrive but I deposited and they didn't deal with me even though I told them I had a receipt, I deposited 20R but there is no y
Estou tendo problemas para fazer um depósito no cassino, o suporte ao vivo diz que o pagamento não chegou, mas eu depositei e eles não lidaram comigo, embora eu tenha dito a eles que tinha um recibo, depositei 20R, mas não há nenhum y
I absolutely love this platform customer service is excellent and the platform has a variety of games, interface was also good and I like how the site is fast.
After playing in several online casinos and having some bad experiences. I arrived at Leo Vegas, I spent about 500 euros; a lot to me. I finally managed to win and everything went smoothly, quick documentary verification and withdrawal without any difficulty. This should be normal in all casinos. believe me it is not Those of us who play in these casinos know that we can lose money, but if we lose we want to lose it without being deceived My experience in this casino is that it is a highly trustworthy company and that you can deposit your money without risking being scammed.
Después de jugar en varios casinos on line y tener alguna que otra mala experiencia . Llegue a Leo Vegas ,me gaste unos 500 euros ; mucho para mi. finalmente conseguí ganar y todo fue como la seda , verificación documental rápida y retiro sin ninguna dificultad. Esto que debería ser normal en todos los casinos . creanme no lo es Los que jugamos en estos casinos sabemos que podemos perder dinero , pero si perdemos queremos perderlo sin que nos engañen Mi experiencia en este casino es que es una empresa de máxima confianza y que uno puede depositar su dinero sin arriesgarse a que le timen.
Dubious and very poor communication. I deposited 200 euros, but it never arrived in the account. My bank and the beneficiary bank have confirmed the transfer. I've been waiting for an answer from Leovegas for 6 weeks about where my money went. But there they don't think it's necessary to react at all. This is scandalous and I will be filing criminal charges. We're not talking about 10 euros here, but about 200 euros. I had to pay almost 40 euros just for tracking through my bank. Despite all the evidence and evidence that I have sent to Leovegas and despite all efforts to clarify things by Casino Guru and other intermediaries, LeoVegas has not yet responded. I was repeatedly assured in the live chat that my "matter" would be looked into, but so far absolutely nothing has happened. Apparently the management is of the opinion that they should simply "sit out" the situation. Or she is just disinterested and not interested in communicating. After all, you could prove that they have committed a criminal act. I advise everyone not to play there. But I will definitely stick with it and take legal action.
Unseriös und sehr schlechte Kommunikation. Ich habe 200 Euro eingezahlt, die aber nie auf dem Konto angekommen sind. Meine Bank und die Begünstigtenbank haben die Überweisung bestätigt. Seit 6 Wochen warte ich auf eine Antwort von Leovegas, wo mein Geld geblieben ist. Aber dort hält man es nicht für nötig, überhaupt mal zu reagieren. Das ist skandalös und ich werde Strafanzeige erstatten. Wir reden hier nicht von 10 Euro, sondern von 200 Euro. Allein für die Nachverfolgung durch meine Bank musste ich fast 40 Euro bezahlen. Trotz aller Nachweise und Belege, die ich an Leovegas geschickt habe und trotz aller Bemühungen zur Klärung durch Casino Guru und andere Vermittler, hat LeoVegas bisher nicht reagiert. Im Live-chat wurde mir zwar auch immer wieder versichert, dass meine "Angelegenheit" geprüft wird, aber bisher ist absolut nichts passiert. Scheinbar ist die Geschäftsleitung der Meinung, einfach die Situation "auszusitzen". Oder sie ist einfach nur disinteressiert und an einer Kommunikation nicht interessiert. Schließlich könnte man denen ja kriminelle Handlung nachweisen. Ich rate jedem ab, dort zu spielen. Aber definitiv werde ich dran bleiben und rechtliche Schritte einleiten.
I made a withdrawal in the amount of R$ 6 thousand more than 1 years ago and that amount never arrived in my account, I contact them, they always invent things, that's why I don't play in that casino, and I'm going to open more and more complaints, bad ones, on several complaint sites, like this one, until this is resolved, I just want what's mine.
Fiz um saque no valor de R$ 6mil a mais de 1 anos e esse valor nunca chegou na minha conta, entro em contato, eles sempre inventa umas coisas, por isso não jogo nesse cassino, e vou abrir mais e mais reclamações, ruins, em vários site de reclamações, como esse, até que isso se resolva, Só quero o que é meu.
doesn't pay, I've had several friends complain that they don't pay.
não paga, já tive vários amigos, reclamações, que elês não paga.
I've been registered here for a really long time, about 7 years. Mega selection of games & great site design. Verifications & payouts are super fast! When asked if they can expedite the payout they do so without asking too many questions which I love :D Nice support who is always helpful. All in all a great casino! Really had some great winnings here, such as 5 researchers at Book of Dead for a €1 stake :D I personally like it very much!
Best regards
Bin hier auch echt lange registriert ungefähr 7 Jahre. Mega Auswahl an Spielen & tolle Seiten Gestaltung. Verifizierungen & Auszahlungen sind super schnell! Wenn man nachfragt ob sie die Auszahlung beschleunigen können tun sie dies ohne viel Fragen zu stellen was ich liebe :D Netter Support der immer hilfsbereit ist. Im großen und ganzen ein tolles casino! Hatte hier wirklich einige tolle Gewinne wie z.b 5 Forscher bei Book of dead auf 1€ Einsatz :D Mir persönlich gefällt es sehr!
I really like to play here... great selection of games, but for me it is simple impossible to win anything here made X deposits but not even a small win
Great selection of games
Site looks nice
RTP low with no possibility of win at list not for me
The best casino I've played, I withdraw very high amounts and the payment takes a few minutes or a maximum of 2 hours, there is no withdrawal limit. Without a doubt, the best casino and I've played in many casinos!
O melhor cassino que joguei, saquei valores muito altos e o pagamento leva alguns minutos ou no máximo 2 horas, não há limite para saque. Sem dúvida nenhuma, o melhor cassino e olha que joguei em muitos cassinos!
Payout is fast Support nice but no longer fun to play 5 seconds max bet 1 € and there are no more winnings too bad it used to be great
Auszahlung gehen schnell Support nett aber macht kein Spass mehr zuspielen 5sekunden maxbet 1€ und es kommen keine gewinne mehr schade früher war es top
Fast payout
Schnelle Auszahlung
Max bet €1
Maxbet 1€
5 second rule
5sekunden Regel
Safety Index explained
Safety Index of LeoVegas Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of LeoVegas Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very high9.7/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
Important:
Access from Ohio blocked, VPN forbidden
The casino blocks access of users with IP addresses from Ohio and it forbids the usage of VPNs. Thus you very likely won’t be able to play at this casino from Ohio.
Unfair terms and conditions
Playing restricted games while wagering bonuses may forfeit bonus balances
T&C copied from the casino's website (in English):
T&C copied from the casino's website (in Swedish):
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Low-risk play may lead to winnings being confiscated
T&C copied from the casino's website (in English):
Why we find the bolded part of the rule unfair
T&C copied from the casino's website (in Swedish):
Why we find the bolded part of the rule unfair
T&C copied from the casino's website (in Danish):
Why we find the bolded part of the rule unfair
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Low-risk play may lead to winnings being confiscated
T&C copied from the casino's website (in English):
T&C copied from the casino's website (in Danish):
T&C copied from the casino's website (in Swedish):
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Complaints about LeoVegas Casino and related casinos