King Billy Casino (Malta) - Player is unable to withdraw deposited funds.

I put 80 into the game and I can't withdraw anything. I want my money back now.

Dear carlosvanoel2004,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with King Billy Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

Dear Nick,

There is no player with this email address in our database.

Kindest regards,

The King Billy Team

Dear carlosvanoel2004,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.