Maxbit Casino - Player’s account has been closed.

After making my first deposit and withdrawal for testing purposes at this casino, my account was closed and my withdrawal request was denied.

The casino provided no explanation whatsoever.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Could you please advise which games you focused on - slots, live casino, sports betting, etc.?
• Did you pass the verification before you lost access to the account?
• Did you accumulate your winnings with or without an active bonus?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

To verify that deposits and withdrawals functioned properly, I wagered the deposited amount plus a little more on table games.

Afterwards, when I attempted to request a withdrawal, I noticed the withdrawal method was not displayed and contacted support.

As a result, my account was blocked.