Jackpot Village Casino Review

The player from the UK initiated a withdrawal of £6250 and an additional £1550 from Jackpot Village, but the transactions have been stuck in "in review" status. They have provided requested verification documents and are waiting for a 10-day review process, but they believe they've complied with all terms and conditions and won their funds fairly.

The player from the UK had won money after fulfilling the wagering requirement and attempted to withdraw £7000. However, the account was blocked and only £700 was returned, with the rest of the winnings being confiscated. The casino had reportedly advised the player to take legal action. We had reached out to the player for further information to better understand the situation, but did not receive a response. Consequently, we were unable to investigate further and had to reject the complaint.

The player ''DARNBARN69'' has been waiting for his withdrawal for more than 10 days. The casino claimed that the issue was on their side and promised to send the details through email, which he never received. Also, several complaints were created but unfortunately, without any feedback. He found this issue strange because he played with this casino for 2 years without any problems. No further information on this complaint and it remains unresolved.

The player ''PINJATUS'' has been waiting for his withdrawal for almost 3 months. He had several communications with the casino regarding his withdrawal and was told that his withdrawal got pending due to the Norwegian bank issue. No further update on this issue and this complaint remains unresolved

The player ''TIFANY100'' complained that her withdrawals had been declined by the casino. She wondered why would this occur, however, the casino was getting her account verified. She was told to switch the payment method from bank transfer to Skrill, which she did. And after some time, the casino told her that they couldn't process it through Skrill. Days passed and nothing clearly stated on this issue, hence, the complaint remains unresolved

The player from Greece is experiencing difficulties withdrawing their winnings due to an alleged gambling problem. We rejected the complaint because the player didn't respond to our messages and questions.

The player 'MIKETALLARI' requested a withdrawal for CAD 2500 and was told it would take up to 5 days by bank transfer. After 11 days the player didn't receive their payment, so they contacted the casino who stated they required a bank statement to prove the money had not been deposited. The casino then stated they would need up to 10 days to review the document and would contact the player. 19 days passed and the player had received no further update.

The player 'WEIZZE' requested two separate withdrawals and was then told in one email that they were being processed, another said that more documents were required for verification. The player was repeatedly told to wait 3-5 days, but it has now been much longer than that. There was no response from the casino or the mediator.