Ayberk is one of Casino Guru's casino analysts. His dedication, along with that of other analysts, ensures that players have access to information about casinos that prioritize a secure gambling environment. Personally motivated and driven to learn and grow, Ayberk has a background in testing financ...
OverviewSafety and fairnessGamesBonusesPaymentsCustomer supportUser reviewsDiscussion
Ayberk A.
Author
Ayberk Ayan
Casino Analyst
Ayberk is one of Casino Guru's casino analysts. His dedication, along with that of other analysts, ensures that players have access to information about casinos that prioritize a secure gambling environment. Personally motivated and driven to learn and grow, Ayberk has a background in testing financ...
Massive selection of games including wide variety of live dealer games, progressive jackpot slots
Not all payment methods are available for all countries
Casino screenshots
Golden Crown Casino Review
Our expert team set out to review Golden Crown Casino from all angles. We used our casino review methodology to find out what makes it tick and where it misses the mark. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Golden Crown Casino scored a High Safety Index of 7.9, which makes it a recommendable option for most players in terms of fairness and player safety. Dig into Golden Crown Casino with the rest of our review and see if this casino is right for you.
Safety Index of Golden Crown Casino – Is it fair and safe?
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of Golden Crown Casino, we have looked closely into the Terms and Conditions of Golden Crown Casino and reviewed them. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be somewhat unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, we suggest proceeding with caution if you settle on playing at this casino.
According to our approximate calculation or collected information, Golden Crown Casino is an average-sized online casino. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
As far as we know, no relevant casino blacklists include Golden Crown Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
In our comprehensive review of all relevant aspects, Golden Crown Casino has attained a High Safety Index of 7.9. This makes it a recommendable option for most players who are looking for an online casino that creates a fair environment for their customers.
Note: As far as we are aware, Golden Crown Casino is interconnected with 2 other online casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of Golden Crown Casino.
Golden Crown Casino Terms and Conditions
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Golden Crown Casino to be somewhat unfair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about Golden Crown Casino
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We have found no relevant complaints about this casino.
Golden Crown Casino user feedback and reviews
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
Based on the 15 user reviews of Golden Crown Casino in our database, it has a Bad User feedback score. To view the casino's user reviews, navigate to the User reviews part of this page.
Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.
Golden Crown Casino company data and licenses
Golden Crown Casino is owned by Metlait SRL and has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.
Golden Crown Casino holds licenses issued by licensing authorities in these countries or regions: Comoros (Anjouan Gaming), New Brunswick (Tobique Gaming Commission).
Win and withdrawal limits, payment options
Golden Crown Casino accepts deposits via 26 payment methods. This includes: Neteller, Skrill, PaysafeCard, VISA, Mastercard, POLi, Maestro, Neosurf, Bitcoin (BTC), AstroPay, Bank transfer, ApplePay, Flexepin, Ethereum (ETH), Dogecoin (DOGE), Tether (USDT), Rapid Transfer, MiFinity, Coinspaid, Interac, Ripple (XRP), Revolut, Bitcoin Cash (BCH), Litecoin (LTC), MuchBetter, Google Pay.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
EUR 10,000 per day
No win limit
EUR 20,000 per week
EUR 60,000 per month
USD 10,000 per day
USD 20,000 per week
USD 60,000 per month
CAD 15,000 per day
CAD 30,000 per week
CAD 90,000 per month
AUD 15,000 per day
AUD 30,000 per week
AUD 90,000 per month
NZD 15,000 per day
NZD 30,000 per week
NZD 90,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. In the table below, you can see an overview of language options at Golden Crown Casino.
Language
Website
Customer support
Live chat
English
24/7
English
24/7
English
24/7
Spanish
24/7
German
24/7
French
24/7
Dutch
24/7
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Golden Crown Casino, account management, withdrawal process, etc. We would say Golden Crown Casino has an average customer support based on the responses we have received during our testing.
Slots and casino games at Golden Crown Casino
Golden Crown Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Games from 123 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Playtech, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Amatic, Ezugi, Evoplay, BGaming, GameArt, Endorphina, Habanero, Spinomenal, Booming Games, Tom Horn, Belatra Games, Relax Gaming, Bullshark Games, Lucky Games, EXCO Game Studio, Jelly, Sneaky Slots, Fantasma Games, Turbo Games, Platipus, Slotopia, Altente, Amigo Gaming, Trusty Gaming, Wildcat Gaming, Mancala Gaming, Boomerang Studios, Black Cat Games, Flatdog, Revolver Gaming, Reevo, Bitpunch, Mascot Gaming, Four Leaf Gaming, Amusnet, Givme Games, PG Soft (Pocket Games Soft), Reel Play, Atomic Slot Lab, Pineapple Play, 100HP Gaming, Max Win Gaming, Octoplay, Neotopia gaming, HungryBear, JINX Gaming, Iconic21 (BETER Live), AvatarUX, Peter & Sons, Kitsune Studios, 3 Oaks Gaming, Shady Lady, Games Global, Reel Web (Playtech), Winfinity, 4ThePlayer, Spin Fury Gaming, Smartsoft Gaming, AceRun, Swintt, Win Fast, SpinOn, Backseat Gaming, Bulletproof Games, Reflex Gaming, BF Games, Ace Roll, Spribe, Gamomat, Foxhound Games, TrueLab Games, Spearhead Studios, NowNow Gaming, Bang Bang Games, SlotMill, Champion Studio, Onlyplay, Oryx Gaming, Penguin King, Nucleus Gaming, VoltEnt, Gamebeat, Good Times Studios, Koala Games, Plati+, Fugaso, Absolute Live Gaming (alg), Felix Gaming, Live Vegas, Fazi, Retro Gaming, PoggiPlay, Gamzix, 1spin4win, Kalamba Games, Zillion Games, Golden Hero, Popiplay, Apparat Gaming, InOut, Clawbuster, Electric Elephant, Hacksaw Gaming, EURASIAN (EA) Gaming, Netgame, Print Studios, Ruby Play, Ka Gaming, Dreamspin.
Golden Crown Casino bonus offers and codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.
Our database presently holds 5 bonuses from Golden Crown Casino:
50% up to $6,500 and 60 extra spins
100% up to A$15,000 and 300 extra spins
100% up to $1,000 and 300 extra spins
75% up to $500 and 50 extra spins
50% up to $500
Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.
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Company info
Owner
Metlait SRL
Operator
Metlait SRL
Platform
SOFTSWISS
Established
2019
Estimated annual revenues
> $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Golden Crown Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Medium casinoMedium group
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Explore the game selection available at Golden Crown Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 12
Not Available: 3
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 8
Not Available: 0
Real Games
Verified by Gamecheck
Real Games
A selection of games from multiple game providers have been checked and NO fake games have been found.
Browse all bonuses offered by Golden Crown Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
Payments
Browse an overview of payment methods supported by Golden Crown Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(26)
Payment methods (26)
Transaction limits
Withdrawal limits
$60,000
per month
$20,000
per week
$10,000
per day
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
USDCADEURAUDNZD
Crypto
Supported crypto currencies.
BCHBTCDOGEETHLTCUSDTXRP
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
5 languages
EnglishFrenchGermanEnglishEnglish
All languages (5)
English
French
German
English
English
Live chat
Available in
7 languages
EnglishFrenchGermanSpanishDutch
2 more
All languages (7)
English
French
German
Spanish
Dutch
English
English
Customer support:
Available in
7 languages
EnglishFrenchGermanSpanishDutch
2 more
All languages (7)
English
French
German
Spanish
Dutch
English
English
Live chat rating
Subpar
Average response time: 2m
Based on 9 tests
Date and tester
Response time
Rating
05 May 2026
Ayberk A.
2m
Subpar
13 Jul 2025
Ayberk A.
Not measured
Subpar
31 Dec 2024
Ayberk A.
Not measured
Subpar
14 May 2024
Natalia B.
Not measured
Subpar
09 Aug 2023
Stefan M.
Not measured
Subpar
03 Nov 2022
Stefan M.
Not measured
Subpar
04 Oct 2021
Natalia B.
Not measured
Subpar
08 Apr 2021
Batucan O.
Not measured
Excellent
07 May 2020
Zuzana S.
Not measured
Subpar
User reviews
User reviews of Golden Crown Casino
This is a place to share experience with Golden Crown Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Bad
Rated by 15 users
Very positivePositiveNeutralNegativeVery negative
Do you have any experience with this casino?
Write a review
Casino Guru
We want players to understand gambling.
• 8 months ago
Presumably, there was a management change or something similar, and now an intern is running rampant. It's well known that unprofessionalism is becoming increasingly common at Dama & Hollycorn, and that many are now jumping on the "AI" bandwagon. In this case, AI takes the form of bots, which have existed on the internet for decades and are now simply being called AI.
In any case, this casino is either completely automated and controlled almost without human intervention, or simply unprofessional.
- Bonuses are received via email, which mentions "High Bet" spins. Nowhere in the email or elsewhere is it stated what the value of these spins is. This may also be AI-controlled; a human would notice this, especially with such a large provider. - If you ask a question in the "chat," you naturally get an "AI" first. If you then select that you need human assistance, an agent (supposedly) enters the chat and asks for your patience while they check. After a screenshot of the email with a simple question about the value, you receive the answer after 5 minutes: the maximum stake when wagering a bonus is €6.50, and the chat ends. To me, this means a bot is impersonating a human. It's legitimate to try to handle frequently asked questions with AI, but in my opinion, it's highly unprofessional not to disclose this and to have the AI appear as a human. Oh yes, the unsolicited information about the maximum stake of 6.50 euros according to the casino bonus conditions is not even correct.
Vermutlich gab es einen Managementwechsel oder ähnliches und nun tobt sich da ein Praktikant aus. Das man bei Dama & Hollycorn immer häufiger unprofessionelles erlebt weiss man, auch das viele nun auf den "KI" zug aufspringen. KI in dem Fall in Form von Bots, wo es seit dutzenden Jahren schon im Internet gibt und nun einfach KI genannt wird.
Auf jedenfall ist dieses Casino entweder komplett automatisiert und nahezu ohne Mensch gesteuert oder eben einfach unproffessionell.
- Man erhält Boni per Email, wo von "High Bet" Spins gesprochen wird. Nirgendwo in der E-Mail usw ist aufgeführt, welchen Wert diese Spins haben. Evtl auch hier KI gesteuert, ein Mensch würde dies gerade bei so einem grossen Anbieter bemerken - Fragt man im "Chat" kommt natürlich zuerst eine "KI". Wählt man dort dann das man menschliche Hilfe benötigt, kommt (angeblich) Agent mit Vornamen in den Chat und bittet um Geduld bis er es prüfte. Auf den Screenshot der E-Mail mit einfacher Frage nach dem Wert erhält man dann nach 5 Minuten die Antwort, der maximale Einsatz beim Umsetzen eines Bonus betrage 6.50 Euro und der Chat wird beendet. Das heisst für mich, ein Bot gibt sich als Mensch aus. Es ist legitim wenn man häufige Fragen versucht mit KI zu bearbeiten, aber in meinen Augen hochgradig unseriös dies nicht zu deklarieren und die KI als Mensch ausgeben zu lassen. Achja, "selbstverständlich" ist die nicht verlangte Auskunft von 6.50 Euro maximal Einsatz gemäss Casino Bonusbedingungen nicht einmal korrekt.
Golden Crown Casino
Hello hugbearli,
Thank you for your feedback. Our support team has sent you an email with a detailed response regarding your inquiry. Please check your inbox for more information.
Best regards, Golden Crown Casino
• 1 year ago
This is a good Hollycorn NV casino. No issues with gameplay, support, or withdrawals. Keep the bonuses coming!
Fast withdrawals
Good bonuses
Responsive support
Golden Crown Casino
Hello Slottys, Thank you for your positive feedback — we’re glad you enjoy our fast withdrawals, bonuses, and support.
Best regards, Golden Crown casino
• 1 year ago
The withdrawal limits stated by the guru are incorrect. The maximum withdrawal is €500 per day. However, the withdrawal request is canceled within a few minutes without giving any reason. For me, as with many other casinos, this is an absolute no-go. If players can only withdraw a maximum of €500 per day—which is absolutely ridiculous in itself, at least in my eyes—but then this request simply disappears without any explanation as to what the problem is, this can't be a good casino!
Die angegebenen Auszahlungslimits vom Guru stimmen nicht. Maximale Auszahlung 500 Euro pro Tag. Die Auszahlungsanfrage wird aber innerhalb weniger Minuten, ohne Angabe von Gründen, storniert. Für mich, wie bei vielen anderen Casinos, ein absolutes Ausschlusskriterium. Wenn Spieler maximal 500 Euro pro Tag auszahlen können, dies alleine ist schon absolut lächerlich, zumindest in meinen Augen, diese Anfrage dann aber einfach so verschwindet und einem nicht mitgeteilt wird wo das Problem liegt, kann dies kein gutes Casino sein!
Nice, clear site
Schöne übersichtliche Seite
Many games
Viele Spiele
The casino cancels withdrawals without giving reasons
Das Casino storniert Auszahlungen ohne Angabe von Gründen
Golden Crown Casino
Dear Krugmann, Thank you for your message. I can see that the withdrawal was canceled because you need to upload documents for verification. The reason: Please upload the following documents in "My Account" > "Profile" > "Verification": A valid government-issued ID Proof of address (utility bill or bank statement) Payment method verification (if required)
Once the documents are submitted, your withdrawal will be processed accordingly.
Best regards, Golden Crown Casino
• 1 year ago
Tried this casino for a couple of weeks, and so far, it’s been a good experience. The game selection is solid, lots of popular slots and live dealer games, so no issues there. Deposits are processed quickly, and I had no trouble withdrawing a small amount (took around 2 days). Support responded fast and managed to answer all my questions, so they’re on top of things. Overall, it’s a decent casino, but there are still a few things that could be improved.
Golden Crown Casino
Hi, fargo9881ang 🥰
Thanks for taking the time to leave a review💫 We're thrilled to hear you've had a positive experience so far, especially with our game selection and customer support. It's great to know your deposits and withdrawals went smoothly too. We'll definitely take your suggestions for improvement into consideration 🚀Hope your good experience continues 💰🫰
Best regards, Golden Crown Casino
• 2 years ago
A disgrace to the gambling industry on the internet……being able to open another account despite self exclusion……
Eine Schande für die Glücksspiele Branche im Internet……trotz Selbstausschluss weiteres Konto eröffnen können……
What's supposed to be good here?
Was soll hier gut sein
Shame on everyone else who works clean
Schande für alle anderen die sauber arbeiten
Account opened despite being blocked
Konto eröffnet trotz Sperre
Don't know why there are authorities checking like this
Weiß nicht warum es Behörden gibt das solche Überprüfen
contact impossible
Kontakt unmöglich
Golden Crown Casino
Dear Sevestal,
We sincerely apologize for the inconvenience and frustration you have experienced with our casino. We take self-exclusion and responsible gaming very seriously and are deeply disappointed that you have had a negative experience on this matter.
First and foremost, we want to assure you that we are committed to maintaining the highest standards of responsible gambling practices.
We would like to thank you for bringing this matter to our attention. Through feedback from players like you, we can identify areas that need improvement and make the necessary changes to create a safer and more responsible gaming environment for everyone.
Given the situation, we would like to invite you to contact our customer support team via live chat or email to further discuss your specific case.
We once again deeply apologize for the inconvenience and disappointment you have experienced with our casino. Thank you for your understanding and for giving us the opportunity to make amends.
Best regards, Golden Crown Casino Team
Lieber Sevestal,
Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten und die Frustration, die Sie mit unserem Casino erlebt haben. Wir nehmen Selbstausschluss und verantwortungsvolles Spielen sehr ernst und sind zutiefst enttäuscht, dass Sie in dieser Angelegenheit negative Erfahrungen gemacht haben.
Zuallererst möchten wir Ihnen versichern, dass wir uns für die Einhaltung der höchsten Standards verantwortungsvoller Glücksspielpraktiken einsetzen.
Wir möchten uns dafür bedanken, dass Sie uns auf diese Angelegenheit aufmerksam gemacht haben. Durch das Feedback von Spielern wie Ihnen können wir Bereiche identifizieren, die verbessert werden müssen, und die notwendigen Änderungen vornehmen, um eine sicherere und verantwortungsvollere Spielumgebung für alle zu schaffen.
Angesichts der Situation möchten wir Sie einladen, sich per Live-Chat oder E-Mail an unser Kundensupport-Team zu wenden, um Ihren konkreten Fall weiter zu besprechen.
Wir entschuldigen uns noch einmal zutiefst für die Unannehmlichkeiten und Enttäuschungen, die Sie mit unserem Casino erlebt haben. Vielen Dank für Ihr Verständnis und dafür, dass Sie uns die Möglichkeit zur Wiedergutmachung geben.
Beste grüße, Golden Crown Casino Team
• 3 years ago
Hands off.
I deposited via Neteller and the money was not credited. The support only wants to become active after 24 hours. I've been waiting for my Neteller deposit to be credited for over 30 hours now.
That has happened twice now. The first time I thought it would be a one time thing. But no, the same the second time around. The money has of course been deducted from my Neteller account.
The support is absolutely not helpful and always comforts and I believe it is a chat bot that pretends to be a human. You always get the same exact answers. Even after asking for a personalized response, you always get the same canned responses.
This must be imagined. At every other casino, the Neteller deposits are on the account within 1 second and here I have been able to wait over 30 hours without the casino offering a solution.
I have already sent the transaction number several times, which allows you to immediately find the payment in the system. That is not done either.
So hands off. A casino that can't even manage to make deposits work without any problems will be very bad at other things as well.
Finger weg.
Ich zahlte per Neteller ein und das Geld wurde nicht gutgeschrieben. Der Support will erst nach 24h überhaupt erst einmal aktiv werden. Nun warte ich seit über 30 Stunden darauf, dass meine Neteller Einzahlung gutgeschrieben wird.
Zweimal ist das nun passiert. Beim ersten Mal dachte ich, es wäre eine einmalige Sache. Aber Nein, auch beim zweiten Mal dasselbe. Das Geld ist natürlich von meinem Neteller Konto abgebucht worden.
Der Support ist absolut nicht hilfreich und vertröstet immer und ich glaube es handelt sich dabei um einen Chat-Bot, der sich als Mensch ausgibt. Man bekommt immer die absolut selben Antworten. Selbst nach der Bitte, eine personalisierte Antwort zu erhalten, bekommt man immer dieselben vorgefertigten Antworten.
Das muss man sich einmal vorstellen. Bei jedem anderen Casinos sind die Neteller Einzahlungen innerhalb von 1 Sekunde auf dem Konto und hier kann ich nun schon über 30 Stunden warten, ohne dass eine Lösung des Casinos angeboten wird.
Ich habe die Transaktionsnummer bereits mehrfach gesendet, womit man sofort die Zahlung im System finden kann. Auch das wird nicht gemacht.
Daher, Finger weg. Ein Casino, welches es nicht einmal schafft, dass Einzahlungen ohne Probleme funktionieren, wird auch in anderen Sachen sehr schlecht sein.
Nothing and nothing.
Nichts, und nichts.
Neteller deposits take over 40 hours to clear.
Einzahlungen mit Neteller dauern über 40 Stunden bis sie gebucht werden.
Golden Crown Casino
Dear jblummm,
We apologize for the inconvenience you've experienced with your Neteller deposit. We understand how frustrating it can be when deposits are not credited promptly, and we apologize for the delay you've encountered.
Our support team is here to assist you, and we're sorry if you feel that the responses you received were not helpful or personalized. We assure you that we have real human agents handling customer inquiries, but we acknowledge that there might have been a miscommunication or delay in addressing your specific issue.
If you could kindly provide us with your account details and the transaction number, we will prioritize resolving the issue with your Neteller deposit and ensure that it is credited to your account as soon as possible. Rest assured, we are committed to providing a smooth and reliable deposit experience for our players.
Once again, we apologize for the inconvenience caused, and we appreciate your understanding. If there's anything else we can assist you with, please don't hesitate to reach out to us. We value your patronage and hope to have the opportunity to make it right.
Best Regards, Golden Crown Casino Team
• 3 years ago
They have a lot of games, slots, and tables from well-known providers. The gaming products are of high quality. The VIP program has comp points and a lot of bonuses regularly.
Though if you deposit using cards or transfers, be ready to long awaiting. I played there several times and each time waited 2-3 days to play finally. So that's why I dismissed the casino from my list.
Golden Crown Casino
Dear ralphlouren,
Thank you for your review!
We value our customer's opinions and would like to thank you for bringing this to our attention. Our team puts all efforts to make our casino the best. We try to provide each player only with positive emotions.
We remain at your disposal at any time, so should you need any assistance, please, feel free to contact our 24/7 customer support team.
Best regards, Golden Crown Casino Team
• 3 years ago
Best selection of games, not to mention new games added weekly.
Player assistance and support is fantastic, and their VIP service is actually what is advertised unlike other platforms.
Bonuses and gifts are legitimate, and payouts are fast and secure.
10/10 would recommend.
Fair play, generous rewards and constantly surprising me each time I return,
Can’t fault!
Deliver what is promised, and always updating
Fair play, rules are transparent
Generous rewards, bonuses aren’t unrealistic
No excuses or hidden loopholes to revive payouts
Golden Crown Casino
Dear ChrisFS_22,
Thank you so much for taking the time to leave us this amazing review.
We are very happy to hear that you are satisfied with the selection of games, VIP service, fast and secure withdrawals and other features presented in our casino. We always make great efforts to provide our customers with the best experience and unforgettable emotions.
Should you need any assistance in the future, please do not hesitate to contact us, we are available 24/7.
Best regards, Golden Crown Casino Team
• 4 years ago
Absolute grubs, Provided a mound of verifcation and still wasn't enough. Will do anything to hold onto your winning, DO NOT USE
Easy to deposit
Nigh on impossible to withdraw
Customer service speaks broken english and cannot communicate properly
Golden Crown Casino
Dear Peter,
Thank you for highlighting your concerns.
We are sorry to read that your experience has not met expectations.
However, it is important to keep in mind that KYC is an important process, during which the casino makes sure that the money is sent to the rightful owner. We do not take KYC lightly, therefore it might take a few working days to complete this thorough process. What is more, we rely on player's cooperation with this matter and provide the essential information in order to properly assist with the account verification.
To add some reassurance, the aforementioned statement is based on our T&C, according to which: 1.2 The Casino reserves the right to check your identity prior to processing payouts and to hold any refund or withdrawals for the time needed to check your identity. In case you provide false or incompleted Personal Data, the withdrawal can be refused and the Player Account terminated, of which you will be informed by email.
Everyone may find this rule on our website, following this link: https://www.goldencrowncasino.com/terms-and-conditions (Withdrawals From The Account).
Nevertheless, as customers' satisfaction is our top priority, we will take into consideration your review.
Wishing you the very best, Peter :)
Kind regards, Golden Crown Casino team
• 4 years ago
It is very safe to play here and I would definitely recommend the casino, but:
Minimum payout for bank transfer is 500€!!! So please pay attention.
Man kann hier sehr sicher spielen und ich würde das Casino auch definitiv weiterempfehlen aber:
Mindest Auszahlung für banktransfer sind 500€!!! Also bitte drauf achten.
Good game selection
Gute Spieleauswahl
Simple verification
Einfache Verifizierung
Fast payout
Schnelle Auszahlung
The minimum payment for the bank is €500, which is very high
Mindestauszahlung für bank sind 500€ also sehr hoch
Withdrawal Fees
Gebühren für die Auszahlung
Bonus buys only possible up to €50
Bonus buys nur bis 50€ möglich
No direct area for responsible gambling (must be done via live chat)
Kein direkter Bereich für responsible gambling (muss über den live chat gemacht werden)
Golden Crown Casino
Dear CasinoDino,
Thank you for taking the time to provide us with your invaluable feedback!
We understand your concerns about the minimum withdrawal amount for bank transfer being quite high and we are sorry that this is not ideal for you. Our team appreciates you bringing the other aspects of the site to our attention as well. We will consider your feedback and look at how we can make improvements to make the gaming experience more enjoyable for all.
Thank you again for your input and we hope to see you soon in our casino!
Kind regards, Golden Crown Casino team
• 4 years ago
First time got jackpot $2k with $1 bet From the online pokies . But after…..
Real money
Golden Crown Casino
Dear Wise8875, Thank you for your honest review!
We always share our players' happiness for their winnings, and we hope that the unforgettable feeling of being a winner will be more and more frequent throughout your experience with us.
May luck be in your favor!
Warmest regards, Golden Crown Casino Team
• 4 years ago
Glad that I shifted to Bitcoin gambling and I found Golden Crown. While they may be fairly a new crypto casino, they have gathered quite a reputation for their high match-up bonus percentage. Another feature that has made me a huge fan is their special bonuses and VIP programme changes announced via newsletters.
Golden Crown Casino
Dear mac_phi,
Thank you for sharing your experience with us, much appreciated!
Our team is very happy to hear that you are satisfied with our casino, the selection of bonuses, including VIP promotions and other features. Moreover, we will consider expanding the range of bonuses on our website to provide the best experience for our customers.
Thank you for being a part of the Golden Crown family!
Best regards, Golden Crown Casino Team
• 4 years ago
Worst casino ever . Even if you provide documents for account , they still ask for more . It’s one thing after the other. They don’t want you to collect your winnings. I deposited 3k in a week finally trying to withdraw 1.5 k . It never happened. Stay away . I deleted account and will never go back.
Account manager Christopher is useless and doesn’t want to help. They want your money but not willing to let you leave with any.
Golden Crown Casino
Dear Nick2377,
Thanks for your honest review!
We are sorry that your experience with us was not satisfactory. It is never our intention to prevent our customers from collecting their winnings and it sounds like you encountered some issues that should not have occurred. We are sorry to hear that Golden Crown Casino did not meet your expectations and we suggest getting in touch with our customer service team directly to further discuss your issue.
Your feedback is appreciated and we thank you for bringing this to our attention.
Best regards, Golden Crown Casino Team
• 4 years ago
It's bad bad bad but it won't let me submit a bad review. That's how bad it is
None but they require you to write a certain amount of characters in the positive part....
All bad. I've tried to submit my negative review of this place so many times but it won't let me
Golden Crown Casino
Dear Ajpuss,
Thank you for your review!
Our goal is to make our casino the best it can be and provide each of our customers with positive emotions. We are known for our excellent customer service, so this unexpected issue was quite disappointing.
Please reach out to us and describe your situation in more detail so that we can help you to handle it.
Best regards, Golden Crown Casino Team
• 4 years ago
Oh, I don't know why there hasn't been a single 5 on this casino - I'll put it up This casino is a very honest product from the well known Hollycorn - cool bonuses and providers are on the product Of the negative experience was only losing a lot of money when I went into a gamble, but that's personal :) In general I was satisfied playing in this casino - it brings me emotions and sometimes very large jackpots)
Many game providers
Fast support answers
Many game providers
Golden Crown Casino
Dear goryahehe,
Thank you so much for such a delightful review of Golden Crown Casino.
Our team is very happy to hear that you are satisfied with the selection of providers and other features presented in our casino.
Customers like you are the reason we strive to do the best at our jobs. Please feel free to reach out again if you have any questions, issues, or concerns – we are just an email away and will always be happy to assist you.
Best regards, Golden Crown Casino
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