Gate 777 Casino - Casino website is not loading properly.

i am not able to log back in my account it tells tey are doing maintenance but i was winning 4 500$

and the never sent anything about that earlier since this afternoon i log in i play and i had to go working so when i came back it was ok but now

i went to the store before it close and i just come back about 15minutes ago and when i tried to go back on the casino but there is a message telling they ar doing maintenance its weird because they never did that its the first time i win with them and sudenly they are doing maintenace

until tomorrow 10:30 am like i said they never advise anybody no e-mail

before not yesterday not today and no advise this evening it is very dull

can we check if its true and how should i proceed to be sure i will have my money into my account its been two years i play with them and first time a win a bit more and i could withdraw and they do maintenance its very weird i dont have a good feeling about that is there a proof somewhere of my winning i sent them a mail but no response tank you/alain desgagne

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I have tried to access the casino website with Canadian VPN and did experience the same difficulties:

I will set the timer for one day and ask you to keep me informed if the problem remains. I believe it will be resolved withing a few hours.

Best regards,

Petronela

TANK YOU FOR FAST REACTION I RECEIVE A MAIL FROM GATE 777 TELLING ME MY ACCOUNT WAS THE SAME AND THEY HAD TO MAKE MAINTENANCE AND THEY WERE SORRY

NOW I MADE A REQUEST TO WITHDRAW MONEY I WILL SEE IF ITS OK

BUT I WILL TRUST THEM ONLY WHEN I WILL HAVE THE MONEY DEPOSIT IN MY ACCOUNT

SO FOR NOW I DONT KNOW WHAT I GOT TO DO WITH YOU DO I HAVE TO STOP OR WE WAIT UNTIL I GOT THE DEPOSIT JUST TELL ME WHAT YOU WANT ME TO DO BECAUSE IT WAS THE FIRST TIME I MADE A COMPLAINT

AND TANK YOU VERY MUCH BECAUSE IT HELP A LOT KNOWING SOMEONE IS THERE TO HELP IN CASE

Thank you very much for your update. I will keep this complaint opened until the confirmation about a successful withdrawal. Please let me know when you’ll receive your winnings. Thank you in advance.

ok as soon i got news bad or good i tell you tank you

Perfect, I will be waiting patienly.

if you can keep it open because it still in pending for another 72hrs i dont know why it is so long because usually its 24hrs and i had no bonus and they got all they need for my account i request to withdraw 3200$ so i wait and tell you as soon i got news tank you but that complaint not everybody can see it for now because if they pay me i dont want the casino got a bad notice if they are ok

Hello,

Thank you very much for your quick reply. Please keep me informed regarding your withdrawal. I will set the timer for 7 days and wait for your update patiently.

tank you very much for waiting for me but everything is ok i receive my money and it is ok with them i got answer from them and they were very kind but i tank you very much taking care of custumer like you do and continue you good work because i always go to your site before i open or go playing to a casino since i know you

Thank you very much for your kind words.

As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thank you once again for your confirmation and please don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.