Friends Casino Review

The player managed to win 32.465 RUB, playing only with his own deposited money. He requested a withdrawal but it was rejected due to verification. After uploading the necessary documents, the player waited for more than 2 weeks but the verification was still not completed. Unfortunately, the casino didn't react to the complaint and it remains unresolved.

The player submitted a withdrawal request at the Friends Casino, however, her balance was later zeroed out by the casino. According to the player, she had been accused of breaching the bonus terms by taking several bonuses without wagering the previous ones. The casino didn't react to the complaint.

The player made a deposit to his account via QIWI. The money was debited from his wallet, however, it wasn't credited to his account at the casino. Casino support informed him that the funds were being processed by the payment provider and he should just wait. The casino representative didn't react to the complaint.

The player submitted a withdrawal request at the Friends casino and had to undergo account verification. According to the player, he waited for a month, but his account was still not verified. There was no response to the complaint from the casino, therefore, it was closed as unresolved.

The player claimed he had been asked to undergo account verification again after submitting a withdrawal request of $650. 18 days later, the verification was still not completed and the support wasn't reacting in any way. There was no reaction to the complaint from any casino representative either.

The player claimed to have completed the verification procedure at the Friends Casino, however, he was asked to upload his documents again after he'd requested a withdrawal. According to the player, the verification process had been delayed so he was unable to receive the winnings. The casino didn't react to the complaint.

Based on the player's words, he made deposit, claimed a bonus and won 5$. When the player requested to withdraw the money, his whole balance got confiscated. The player was informed by the casino support, that it was forbidden to use the bonus and request withdrawals. No casino representative responded to the complaint to clarify the issue and it was closed as unresolved.

The player requested a withdrawal of his winnings, but the funds got blocked due to the verification. According to the player, he had submitted the documents much earlier and then withdrawn the money without verification. The casino said that verification hadn't been necessary and the playing was anonymous. Despite that, the casino refused to process the payout at that time, referring to unfinished checks by the security department. There was no reaction from the casino, so the complaint was closed as unresolved.

The player complained about his withdrawal that had been delayed due to ongoing verification. Based on the player's words, firstly, the verification wasn't mandatory, but then it turned out to be necessary. The player was not informed how long it would take so his money was being withheld by the casino. The casino representative left no commentary on the complaint.

The player stated that he had played only with his real money without taking any bonuses. He managed to win 33.000 RUB and requested a withdrawal, but later he discovered his balance had decreased to 1.000 RUB. According to the player, the casino support explained the issue by rule 8.5. in T&C relating to limits on bonus winnings. The player didn't agree with the confiscation of his funds since he hadn't used any bonuses. The casino didn't react to the complaint, therefore, it was unresolved.