HomeOnline casinosFrank Casino Review

Frank Casino Review

avatarMiram G.
Last updated 04/2026
Safety Index
6.0
User feedbackNot enough data
4 reviews
avatarMiram G.
Last updated 04/2026

Read our Frank Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

Important (1)
Doesn't accept players from Ohio
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Pros and cons

  • Good selection of game providers
  • High monthly withdrawal limit: $100 000
  • Live chat support is available 24/7
  • Limited responsible gaming options
  • Not all payment methods are available for all countries
  • Deposit and withdrawal fees

Casino screenshots

Frank_Casino_homepage_desktop
Frank_Casino_game_gallery_desktop
Frank_Casino_promotions_desktop
Frank_Casino_homepage_mobile
Frank_Casino_game_gallery_mobile
Frank_Casino_promotions_mobile

Frank Casino Review

This review is all about getting a clear picture of Frank Casino. Our impartial expert team used our casino review process to look at the good, the bad, and everything in between. From the casino's licenses and Terms and Conditions to its player complaints, support, and limits, our expert team checked it all. Their goal was to find out how safe this casino is to play at.

Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. When playing at a casino with a higher Safety Index, players are less likely to experience issues with gameplay or withdrawals. The result for Frank Casino is a Below average Safety Index of 6.0. It tells us there is room to grow on fairness and safety. Keep reading our Frank Casino review to learn more about this casino and decide whether it is a good choice for you.

Safety Index – Frank Casino fairness and safety

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of Frank Casino, we thoroughly read and reviewed the Terms and Conditions of Frank Casino. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, as we identified some serious issues with fairness of this casino's T&Cs, we suggest seeking a casino with fairer T&Cs or at least proceeding with caution if you settle on playing at this casino.

Frank Casino is a big online casino based on our estimates or collected information. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

Based on our findings, no important casino blacklists feature Frank Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

All of that, together with other factors considered in our review, has resulted in Frank Casino having a Safety Index of 6.0, which is a Below average value. This casino is not an advisable option for players looking for an online casino that creates a fair environment for their customers.

Note: Frank Casino is linked to 13 other online casinos, based on the information we've collected. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of Frank Casino.

Frank Casino T&Cs reviewed

Each time we review a casino, we go through its Terms and Conditions to check how fair they are. Our reviews often turn up clauses and rules in casino T&Cs that we regard as unfair or predatory. In some cases, these can be used to justify not paying out player winnings.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Frank Casino to be unfair.

Note: Please take a look at our particular findings from the T&Cs examination here.

Player complaints regarding Frank Casino

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We currently have 2 complaints directly about this casino in our database, as well as 6 complaints about other casinos related to it. Because of these complaints, we've given this casino 189 black points in total, out of which 114 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and reviews of Frank Casino

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

However, the User satisfaction score is only calculated once a casino has 5 or more reviews. Since we have only collected reviews from 4 players, Frank Casino does not have a User satisfaction score yet. You may access the casino's user reviews in the User reviews section of this page.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

Licenses and company information

Frank Casino is owned by Hazarion N.V., and we have estimated its yearly revenues to be greater than $5,000,000. This makes it a medium-sized online casino according to our classifications.

Frank Casino was licensed by regulatory authorities in these specific countries or geographic areas: Comoros (Anjouan Gaming), Curaçao (Curaçao Gaming Authority).

Payment options, withdrawal limits and win limits

Frank Casino supports 30 deposit methods. This includes: Skrill, Neteller, PaysafeCard, Payz (ecoPayz) , Mastercard, VISA, Maestro, Boleto Bancário, Bitcoin (BTC), Online bank transfer, Bank transfer, ApplePay, Interac, Dogecoin (DOGE), DASH, Litecoin (LTC), Ethereum (ETH), Tether (USDT), Bitcoin Cash (BCH), MiFinity, CoinPayments, USD Coin (USDC), Ripple (XRP), MuchBetter, Cardano (ADA), eCashout, Interac e-Transfer, PIX, Maksipara, PicPay.

Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.

Withdrawal limits Win limits
EUR 100,000 per month No win limit
USD 100,000 per month
CAD 100,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Available language options and customer support

As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The options available at Frank Casino can be seen in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Portuguese Yes No No
Russian Yes No No

During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Frank Casino, your account, withdrawals, or anything else. Frank Casino has a fast and professional customer support, judging by the results of our testing.

Casino games and slots available at Frank Casino

Players can enjoy these types of casino games at Frank Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games supplied by 148 game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Rival, Big Time Gaming, Playson, iSoftBet, Amatic, Ezugi, Evoplay, Push Gaming, SA Gaming, GameArt, Endorphina, Habanero, Red Rake Gaming, Spinomenal, Rabcat, 1X2 Gaming, Booming Games, Tom Horn, 2By2 Gaming, Iron Dog Studio, Realistic Games, Genesis Gaming, Belatra Games, Relax Gaming, Betgames, Ainsworth Game Technology, PearFiction Studios, Adoptit Publishing, Boldplay, Fantasma Games, Old Skool Studios, Bluberi Gaming, Half Pixel Studios, Indigo Magic, Authentic Gaming, Boomerang Studios, Apollo Games, G Games, Betixon, NetGaming, Nailed it! Games, All For One Studios (ALL41), Revolver Gaming, Sega Sammy, GECO Gaming, Northern Lights Gaming, OnAir Entertainment, Mascot Gaming, Four Leaf Gaming, Triple Edge Studios, Amusnet, Givme Games, Infinity Dragon Studios, PG Soft (Pocket Games Soft), Reel Play, Gameburger Studios, Real Dealer Studios, Atomic Slot Lab, Ela Games, Neon Valley Studios, Max Win Gaming, Skywind Group, King Show Games, High Limit Studio, PLAYGON, Pulse 8 Studios, Blue Guru Games, 3 Oaks Gaming, Hammertime, CT Interactive, Aurum Signature Studios, 1xGames, Golden Rock Studios, Stormcraft Studios, Circular Arrow, 4ThePlayer, AreaVegas, BeGames, 7777 gaming, Ino Games, Smartsoft Gaming, Oros Gaming, Swintt, Win Fast, Wishbone, Slingshot Studios, Backseat Gaming, Alchemy Gaming, Skillzzgaming, BF Games, Fortune Factory Studios, Spribe, Gamomat, Arcadem, CandleBets, TrueLab Games, Foxium, Buck Stakes Entertainment, SlotMill, Crazy Tooth Studio, Zonelock, Oryx Gaming, Gaming Corps, Games Inc., VoltEnt, Leap Gaming, Switch Studios, Blue Ring Studios, Kajot, Synot Games, Fugaso, Stakelogic, Apollo777, Flip Five Gaming, Fazi, SpinPlay Games, Neko Games, Gold Coin Studios, Gamzix, Kalamba Games, Golden Hero, Colossus Bets, STHLMGAMING, Just For The Win, PatePlay, Games Lab, Barbara Bang, Silverback Gaming, Snowborn Games, Rogue Gaming, Electric Elephant, EURASIAN (EA) Gaming, Hacksaw Gaming, Print Studios, Ruby Play, blablablastudios.

Frank Casino bonus offers and codes

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.

As of right now, our database holds 2 bonuses from Frank Casino, including:

  • 100% up to $200 and 50 extra spins
  • 100% up to $200

Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.

Company info

  • Owner Hazarion N.V.
  • Operator Hazarion N.V.
  • Established 2014
  • Estimated annual revenues > $5,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Frank Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics
Terms and conditions
Unfair
Issues found: 6
Last updatedLast updated
Show detailed analysis

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Big casinoBig group

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.

Complaints ratio
Very good
Total complaints: 16
Last updatedLast updated
  • Opened 0
  • Unresolved 1
  • Resolved 4
  • Rejected 11
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 1 complaints from other sources.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Neutral
    Last updatedLast updated

      There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

      Licensing authorities

      Important
      Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).
      Unfair terms and conditions
      • Common bonus hunting strategies may be seen as a serious T&C violation
      • Rule that basically gives the operator the right to act (even confiscate winnings) without valid justification
      • Low-risk play may lead to winnings being confiscated
      • Unreasonably short time frame for providing information within KYC processes
      • Casino voids gaming account balances after less than one year of account inactivity
      • Claiming one too many bonuses may be seen as a T&C violation

      Games

      Explore the game selection available at Frank Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

      Game types

      Slots
      Roulette
      Blackjack
      Betting
      Video poker
      Bingo
      Baccarat
      Jackpot games
      Live games
      Poker
      Craps and dice
      Keno
      Scratch cards
      eSports betting
      Crash games
      Available: 12 Not Available: 3
      Real Games
      Verified by Gamecheck

      Game providers

      Show all (148)
      • NetEnt
      • Nolimit City
      • Rival
      • Pragmatic Play
      • Playtech
      • Apricot (Microgaming)
      • Big Time Gaming

      Frank Casino bonuses

      Browse all bonuses offered by Frank Casino, including their no deposit bonus offers and first deposit welcome bonuses.

      Casino Guru
      We want players to understand gambling.

      Payments

      Browse an overview of payment methods supported by Frank Casino, along with related limits and fees associated with transactions to or from your casino account.

      Payment methods

      Show all (30)
      • Skrill
      • Neteller
      • PaysafeCard
      • Payz (ecoPayz)
      • Mastercard
      • VISA
      • Boleto Bancário

      Transaction limits

      Withdrawal limits
      $100,000
       per month
      Win limits
      Unknown

      Currencies

      Traditional

      Supported Fiat currencies.

      USDCADEURBRLIDRINRMYRNOKPHPPLNTHBTRYVND

      Customer support

      Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.

      Language options

      Website
      Available in 3 languages
      EnglishRussianPortuguese
      Live chat
      Available in 1 language
      English
      Customer support:
      Available in 1 language
      English
      Live chat rating
      Excellent
      Last updatedLast updated
      Date and tester
      Rating
      16 May 2025
      Ivana F.
      Good
      28 Aug 2024
      Mária B.
      Good
      13 Nov 2023
      Kristina U.
      Good
      03 Aug 2022
      Satrio Y.
      Excellent
      10 Sep 2021
      Adam M.
      Excellent
      02 Nov 2020
      Martin D.
      Excellent

      User reviews of Frank Casino

      This is a place to share experience with Frank Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

      User feedback:
      Not enough data

      Rated by 4 users

      Very positivePositiveNeutralNegativeVery negative

      Do you have any experience with this casino?

      Write a review
      Casino Guru
      We want players to understand gambling.
      • 3 years ago
      After 6 lost deposits I managed to get a small withdraw. They have processed it but the second day they just blocked my access from any future bonuses. I guess it is not something usual for them when someone wins.
      • fast withdraw
      • good slots
      • 3 years ago
      warning beware no wins bad payouts
      • warning beware no wins bad payouts
      • warning beware no wins bad payouts
      • 4 years ago
      Very sneaky!!! They advertise a deposit match bonus and make no mention of the fact that your bonus funds are locked until you wager a ridiculous amount of money first.
      • Good selection of games
      • Slow load times
      • Sneaky terms and conditions
      • 4 years ago
      After a win, it was initially claimed that I had given wrong information, afterwards I came from a region that was not eligible to play, which is utter nonsense :-( I'm just disappointed and advise you to play from there, hopefully the guru team will get my winnings will still be paid out
      • Large selection of games a
      • - Assumptions

      Frank Casino discussion

      Discuss anything related to Frank Casino with other players, share your opinion, or get answers to your questions.

      Casino Guru
      We want players to understand gambling.

      Frank Casino bonuses

      Browse all bonuses offered by Frank Casino, including their no deposit bonus offers and first deposit welcome bonuses.

      Casino Guru
      We want players to understand gambling.

      Payments

      Browse an overview of payment methods supported by Frank Casino, along with related limits and fees associated with transactions to or from your casino account.

      Payment methods

      Show all (30)
      • Skrill
      • Neteller
      • PaysafeCard
      • Payz (ecoPayz)
      • Mastercard
      • VISA
      • Boleto Bancário

      Transaction limits

      Withdrawal limits
      $100,000
       per month
      Win limits
      Unknown

      Currencies

      Traditional

      Supported Fiat currencies.

      USDCADEURBRLIDRINRMYRNOKPHPPLNTHBTRYVND

      Customer support

      Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.

      Language options

      Website
      Available in 3 languages
      EnglishRussianPortuguese
      Live chat
      Available in 1 language
      English
      Customer support:
      Available in 1 language
      English
      Live chat rating
      Excellent
      Last updatedLast updated
      Date and tester
      Rating
      16 May 2025
      Ivana F.
      Good
      28 Aug 2024
      Mária B.
      Good
      13 Nov 2023
      Kristina U.
      Good
      03 Aug 2022
      Satrio Y.
      Excellent
      10 Sep 2021
      Adam M.
      Excellent
      02 Nov 2020
      Martin D.
      Excellent

      User reviews of Frank Casino

      This is a place to share experience with Frank Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

      User feedback:
      Not enough data

      Rated by 4 users

      Very positivePositiveNeutralNegativeVery negative

      Do you have any experience with this casino?

      Write a review
      Casino Guru
      We want players to understand gambling.
      • 3 years ago
      After 6 lost deposits I managed to get a small withdraw. They have processed it but the second day they just blocked my access from any future bonuses. I guess it is not something usual for them when someone wins.
      • fast withdraw
      • good slots
      • 3 years ago
      warning beware no wins bad payouts
      • warning beware no wins bad payouts
      • warning beware no wins bad payouts
      • 4 years ago
      Very sneaky!!! They advertise a deposit match bonus and make no mention of the fact that your bonus funds are locked until you wager a ridiculous amount of money first.
      • Good selection of games
      • Slow load times
      • Sneaky terms and conditions
      • 4 years ago
      After a win, it was initially claimed that I had given wrong information, afterwards I came from a region that was not eligible to play, which is utter nonsense :-( I'm just disappointed and advise you to play from there, hopefully the guru team will get my winnings will still be paid out
      • Large selection of games a
      • - Assumptions

      Frank Casino discussion

      Discuss anything related to Frank Casino with other players, share your opinion, or get answers to your questions.

      Casino Guru
      We want players to understand gambling.
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