Rated by 26 users
When reviewing and assessing Frank Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Frank Casino scored a Very low Safety Index of 3.2, which represents a significant inadequacy in ensuring fairness and safety, as per our evaluation. Continue reading our Frank Casino review to find out more about this casino and determine if it's the right fit for you.
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of Frank Casino, we thoroughly read and reviewed the Terms and Conditions of Frank Casino. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, as we identified some serious issues with fairness of this casino's T&Cs, we suggest seeking a casino with fairer T&Cs or at least proceeding with caution if you settle on playing at this casino.
Based on our estimates or gathered data, Frank Casino is a medium-sized online casino. It has an average amount of restrained payouts in complaints from players, when we take its size into account. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
As far as we know, one or a few relevant casino blacklists include Frank Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
On the whole, also considering other contributing factors in our assessment, Frank Casino has achieved a Safety Index of 3.2, which is classified as Very low. We strongly urge players to refrain from using this casino and search for one with a higher Safety Index instead.
Note: Frank Casino is linked to 12 other online casinos, based on the information we've collected. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of Frank Casino.
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Frank Casino to be unfair.
Note: Our particular discoveries from the T&Cs analysis are available here.
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We currently have 10 complaints directly about this casino in our database, as well as 27 complaints about other casinos related to it. Because of these complaints, we've given this casino 2,935 black points in total, out of which 419 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Based on the 26 user reviews of Frank Casino in our database, it has a Mixed User feedback score. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Frank Casino is owned by Avento MT Limited, and we have estimated its yearly revenues to be greater than $5,000,000. This makes it a medium-sized online casino according to our classifications.
Frank Casino was licensed by regulatory authorities in these specific countries or geographic areas: Malta (Malta Gaming Authority), Curaçao (Curaçao eGaming).
Frank Casino supports 64 deposit methods. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, Trustly, Nordea, Neosurf, Boleto Bancario, Maestro, Bitcoin, Online bank transfer, AstroPay, SIRU, Bank transfer, Tele2, Alfa-Bank, Flexepin, Skrill 1-Tap, Perfect Money, Altel, RuPay, NetBanking, PremierPay, VTB bank, Tinkoff, Google Pay, JCB, Hipercard, Elo, BUSD, Dogecoin, Interac, USD Coin, Cardano, Ripple, Bitcoin Cash, PicPay, PIX, SticPay, Paylivre, Pay4Fun, Ethereum, Sky Crypto (Sky Pay), Binance Coin (BNB), Binance Pay, Jazz Cash, Sberbank RU, Klarna, Rapid Transfer, UPI, MuchBetter, PhonePe, Paytm, Tron, Litecoin, Tether, MiFinity, ApplePay, CoinPayments, IMPS, Activ, Kcell.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
| Withdrawal limits | Win limits |
|---|---|
| EUR 100,000 per month | No win limit |
| USD 100,000 per month | |
| Withdrawal limit also applies to progressive jackpot wins! |
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The options available at Frank Casino can be seen in the table below.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
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| Portuguese | |
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| Russian | |
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| German | |
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During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Frank Casino, your account, withdrawals, or anything else. We would say Frank Casino has a fast and professional customer support based on the responses we have received during our testing.
Players can enjoy these types of casino games at Frank Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games.
Casino games supplied by 146 game providers are available. This includes NetEnt, Nolimit City, Microgaming, Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Rival, Big Time Gaming, WMS, Scientific Games (SG Digital), Playson, iSoftBet, NYX Gaming Group, Nextgen Gaming, Amatic, ELK Studios, Ezugi, Evoplay, Push Gaming, SA Gaming, GameArt, Endorphina, Bally, Barcrest, Wazdan, Lightning Box, Red Rake Gaming, Leander Games, Spinomenal, Rabcat, 1X2 Gaming, Booming Games, Tom Horn, 2By2 Gaming, Iron Dog Studio, Realistic Games, Genesis Gaming, Belatra, Relax Gaming, Chance Interactive, Betgames, Wagermill, Greentube, Ainsworth, Inspired Gaming, PearFiction Studios, Adoptit Publishing, Fantasma, Boldplay, Live 5 Gaming, Old Skool Studios, Indigo Magic, Authentic Gaming, BB Games, Boomerang, Apollo Games, G Games, Betixon, NetGaming, ALL41 STUDIOS, Revolver Gaming, Northern Lights Gaming, On Air Entertainment, Mascot Gaming, Triple Edge Studios, Amusnet (EGT), Givme Games, Infinity Dragon Studios, PGsoft (Pocket Games Soft), Reel Play, Gameburger Studios, Real Dealer Studios, Atomic Slot Lab, Neon Valley Studios, Max Win Gaming, Skywind Group, King Show Games, High Limit Studio, Pulse 8 Studios, Peter & Sons, Blue Guru Games, Hammertime, Golden Rock Studios, Stormcraft Studios, Red7, 4ThePlayer, 7777 gaming, Ino Games, Oros Gaming, Betdigital, Swintt, Felt Gaming, Wishbone, Splitrock Gaming, Slingshot Studios, Alchemy Gaming, Skillzzgaming, Shuffle Master, BF Games, Fortune Factory Studios, Spribe, Gamomat, Arcadem, CandleBets, CT Gaming, TrueLab Games, August Gaming, Bet Digital, Foxium, D-Tech, SlotMill, Crazy Tooth Studio, Zonelock, Oryx, Games Inc., Gaming Corps, Leap Gaming, Switch Studios, Kajot, Synot Games, Fugaso, Stakelogic, Gold Coin Studios, Gamzix, Kalamba Games, Side City, Golden Hero, Colossus Bets, STHLMGAMING, Just For The Win, Sigma Gaming, Silverback Gaming, Gamefish Global, Snowborn Games, Rogue Gaming, Electric Elephant, Hacksaw Gaming, Print Studios, Ruby Play, blablablastudios.
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. There are 2 bonuses offered by Frank Casino in our database at the moment. All the deals are available in the 'Bonuses' section of this review.
Note: Take a look at our designated Frank Casino bonuses page for more details about this casino's bonus offers.
Browse all bonuses offered by Frank Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Frank Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
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An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
