Rated by 28 users
When reviewing and assessing Frank Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers have carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Frank Casino has a Below average Safety Index of 6.1, which indicates that it may not be an optimal choice for most players as far as the casino fairness and safety go. Continue reading our Frank Casino review to find out more about this casino and determine if it's the right fit for you.
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of Frank Casino, we thoroughly read and reviewed the Terms and Conditions of Frank Casino. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, as we identified some serious issues with fairness of this casino's T&Cs, we suggest seeking a casino with fairer T&Cs or at least proceeding with caution if you settle on playing at this casino.
Based on our estimates or gathered data, Frank Casino is a medium-sized online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
Based on our findings, no important casino blacklists feature Frank Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
All of that, together with other factors considered in our review, has resulted in Frank Casino having a Safety Index of 6.1, which is a Below average value. This casino is not an advisable option for players looking for an online casino that creates a fair environment for their customers.
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Frank Casino to be unfair.
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We currently have 2 complaints directly about this casino in our database, as well as 4 complaints about other casinos related to it. Because of these complaints, we've given this casino 139 black points in total, out of which 64 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Based on the 28 user reviews of Frank Casino in our database, it has a Mixed User feedback score. You may access the casino's user reviews in the User reviews section of this page.
Frank Casino is owned by Hazarion N.V., and we have estimated its yearly revenues to be greater than $5,000,000. This makes it a medium-sized online casino according to our classifications.
Frank Casino was licensed by regulatory authorities in these specific countries or geographic areas: Comoros (Anjouan Gaming), Curaçao (Curaçao Gaming Control Board).
Frank Casino supports 30 deposit methods. This includes: Skrill, Neteller, PaysafeCard, Payz (ecoPayz) , Mastercard, VISA, Maestro, Boleto Bancário, Bitcoin (BTC), Online bank transfer, Bank transfer, ApplePay, Interac, Dogecoin (DOGE), DASH, Litecoin (LTC), Ethereum (ETH), Tether (USDT), Bitcoin Cash (BCH), MiFinity, CoinPayments, USD Coin (USDC), Ripple (XRP), MuchBetter, Cardano (ADA), eCashout, Interac e-Transfer, PIX, Maksipara, PicPay.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
| Withdrawal limits | Win limits |
|---|---|
| EUR 100,000 per month | No win limit |
| USD 100,000 per month | |
| CAD 100,000 per month |
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The options available at Frank Casino can be seen in the table below.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
|
24/7 |
| Portuguese | |
 |
|
| Russian | |
|
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During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Frank Casino, your account, withdrawals, or anything else. Frank Casino has a fast and professional customer support, judging by the results of our testing.
Players can enjoy these types of casino games at Frank Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games supplied by 149 game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Rival, Big Time Gaming, Playson, iSoftBet, Amatic, Ezugi, Evoplay, Push Gaming, SA Gaming, GameArt, Endorphina, Habanero, Red Rake Gaming, Spinomenal, Rabcat, 1X2 Network, Booming Games, Tom Horn, 2By2 Gaming, Iron Dog Studio, Realistic Games, Genesis Gaming, Belatra Games, Relax Gaming, Betgames, GameSon, Wagermill, Ainsworth, PearFiction Studios, Adoptit Publishing, Boldplay, Fantasma Games, Old Skool Studios, Bluberi Gaming, Half Pixel Studios, Indigo Magic, Authentic Gaming, Boomerang Studios, Apollo Games, G Games, Betixon, NetGaming, Nailed it! Games, All For One Studios (ALL41), Revolver Gaming, Sega Sammy, Northern Lights Gaming, On Air Entertainment, Mascot Gaming, Four Leaf Gaming, Triple Edge Studios, Amusnet, Givme Games, Infinity Dragon Studios, PGsoft (Pocket Games Soft), Reel Play, Gameburger Studios, Real Dealer Studios, Atomic Slot Lab, Ela Games, Neon Valley Studios, Max Win Gaming, Skywind Group, King Show Games, High Limit Studio, PLAYGON, Pulse 8 Studios, Blue Guru Games, 3 Oaks Gaming, Hammertime, CT Interactive, Aurum Signature Studios, 1xGames, Golden Rock Studios, Stormcraft Studios, Circular Arrow, 4ThePlayer, AreaVegas, BeGames, 7777 gaming, Ino Games, Smartsoft Gaming, Oros Gaming, Swintt, Win Fast, Wishbone, Slingshot Studios, Backseat Gaming, Alchemy Gaming, Skillzzgaming, BF Games, Fortune Factory Studios, Spribe, Gamomat, Arcadem, CandleBets, TrueLab Games, Foxium, Buck Stakes Entertainment, SlotMill, Crazy Tooth Studio, Zonelock, Oryx Gaming, Gaming Corps, Games Inc., VoltEnt, Leap Gaming, Switch Studios, Blue Ring Studios, Kajot, Synot Games, Fugaso, Stakelogic, Apollo777, Flip Five Gaming, Fazi, SpinPlay Games, Neko Games, Gold Coin Studios, Gamzix, Kalamba Games, Golden Hero, Colossus Bets, STHLMGAMING, Just For The Win, PatePlay, Games Lab, Barbara Bang, Silverback Gaming, Snowborn Games, Rogue Gaming, Electric Elephant, EURASIAN (EA) Gaming, Hacksaw Gaming, Print Studios, Ruby Play, blablablastudios.
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.
As of right now, our database holds 2 bonuses from Frank Casino, including:
Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.
A selection of games from multiple game providers have been checked and NO fake games have been found.
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Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Frank Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
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