HomeOnline CasinosFrank Casino Review
Frank Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Important (1)
Find on Google
Payment methods
Show all (41)
  • Skrill
  • Neteller
  • PaySafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • Trustly
  • Nordea
Withdrawal limits
 per month
$100,000
Hazarion N.V.
2014
> $5,000,000
OverviewBonusesUser reviews27Safety Index explainedDiscussion3Payment methods41
Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).
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Frank Casino Review

When reviewing and assessing Frank Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.

We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Frank Casino has a Below average Safety Index of 5.1, which indicates that it may not be an optimal choice for most players as far as the casino fairness and safety go. Continue reading our Frank Casino review to find out more about this casino and determine if it's the right fit for you.

Safety Index – Frank Casino fairness and safety

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of Frank Casino, we thoroughly read and reviewed the Terms and Conditions of Frank Casino. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, as we identified some serious issues with fairness of this casino's T&Cs, we suggest seeking a casino with fairer T&Cs or at least proceeding with caution if you settle on playing at this casino.

Based on our estimates or gathered data, Frank Casino is a medium-sized online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

Based on our findings, no important casino blacklists feature Frank Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

All of that, together with other factors considered in our review, has resulted in Frank Casino having a Safety Index of 5.1, which is a Below average value. This casino is not an advisable option for players looking for an online casino that creates a fair environment for their customers.

Note: Frank Casino is linked to 12 other online casinos, based on the information we've collected. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of Frank Casino.

Terms and Conditions of Frank Casino

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Frank Casino to be unfair.

Note: Our particular discoveries from the T&Cs analysis are available here.

Player complaints regarding Frank Casino

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We currently have 2 complaints directly about this casino in our database, as well as 3 complaints about other casinos related to it. Because of these complaints, we've given this casino 289 black points in total, out of which 139 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and reviews of Frank Casino

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

Based on the 27 user reviews of Frank Casino in our database, it has a Mixed User feedback score. You may access the casino's user reviews in the User reviews section of this page.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

Licenses and company information

Frank Casino is owned by Avento MT Limited, and we have estimated its yearly revenues to be greater than $5,000,000. This makes it a medium-sized online casino according to our classifications.

As far as we are aware, Frank Casino has not been granted any official gambling license.

Payment options, withdrawal limits and win limits

Frank Casino supports 41 deposit methods. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , VISA, Mastercard, Trustly, Nordea, Maestro, Boleto Bancario, Neosurf, Bitcoin (BTC), AstroPay, Online bank transfer, SIRU, ApplePay, Alfa-Bank, Tele2, Skrill 1-Tap, Perfect Money, Ethereum (ETH), Litecoin (LTC), MiFinity, Maksipara, MuchBetter, Pago Fácil, Rapipago, Tron (TRX), Bitcoin Cash (BCH), DASH, Dogecoin (XDG), Nem, Tether (USDT), Binance Coin (BNB), Ripple (XRP), BUSD, USD Coin (USDC), Solana (SOL), Cardano (ADA), Monero (XMR), Chainlink.

Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.

Withdrawal limits Win limits
EUR 100,000 per month No win limit
USD 100,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Available language options and customer support

As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The options available at Frank Casino can be seen in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Portuguese Yes Yes Yes24/7
Russian Yes Yes Yes24/7
German Yes Yes Yes24/7

During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Frank Casino, your account, withdrawals, or anything else. We would say Frank Casino has a fast and professional customer support based on the responses we have received during our testing.

Casino games and slots available at Frank Casino

Players can enjoy these types of casino games at Frank Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games supplied by 154 game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Thunderkick, Red Tiger Gaming, Rival, Big Time Gaming, WMS, Scientific Games (SG Digital), Playson, NYX Gaming Group, Nextgen Gaming, Amatic, ELK Studios, Ezugi, Evoplay, Push Gaming, SA Gaming, GameArt, Endorphina, Bally, Wazdan, Habanero, Lightning Box, Red Rake Gaming, Spinomenal, Rabcat, 1X2 Gaming, Booming Games, Tom Horn, 2By2 Gaming, Iron Dog Studio, Realistic Games, Genesis Gaming, Belatra Games, Relax Gaming, Chance Interactive, Betgames, Wagermill, Ainsworth, PearFiction Studios, Adoptit Publishing, Fantasma Games, Boldplay, Live 5 Gaming, Old Skool Studios, Half Pixel Studios, Bluberi Gaming, Playzido, Indigo Magic, Authentic Gaming, BB Games, Boomerang Studios, Apollo Games, G Games, Betixon, NetGaming, Nailed it! Games, ALL41 STUDIOS, Revolver Gaming, Northern Lights Gaming, On Air Entertainment, Mascot Gaming, Four Leaf Gaming, Triple Edge Studios, Amusnet (EGT), Infinity Dragon Studios, Givme Games, PGsoft (Pocket Games Soft), Reel Play, Real Dealer Studios, Gameburger Studios, Atomic Slot Lab, Neon Valley Studios, Max Win Gaming, Skywind Group, King Show Games, High Limit Studio, Pulse 8 Studios, Blue Guru Games, 3 Oaks Gaming, CT Interactive, Hammertime, Aurum Signature Studios, Games Global, Golden Rock Studios, Stormcraft Studios, Circular Arrow, 4ThePlayer, AreaVegas, 7777 gaming, Ino Games, Smartsoft Gaming, Oros Gaming, Swintt, Win Fast, Wishbone, Splitrock Gaming, Slingshot Studios, Alchemy Gaming, Skillzzgaming, Shuffle Master, BF Games, Spribe, Fortune Factory Studios, Gamomat, Arcadem, CandleBets, Bet Digital, Foxium, Buck Stakes Entertainment, SlotMill, Crazy Tooth Studio, Zonelock, Oryx Gaming, Games Inc., Gaming Corps, Leap Gaming, Switch Studios, Blue Ring Studios, Kajot, Synot Games, Fugaso, Stakelogic, Fazi, SpinPlay Games, Neko Games, Gold Coin Studios, Gamzix, Kalamba Games, Side City, Golden Hero, Colossus Bets, STHLMGAMING, Just For The Win, PatePlay, Games Lab, Silverback Gaming, Gamefish Global, Snowborn Games, Rogue Gaming, Electric Elephant, Hacksaw Gaming, Print Studios, Ruby Play, blablablastudios.

Bonuses and codes offered by Frank Casino

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. There are 2 bonuses offered by Frank Casino in our database at the moment. All the deals are available in the 'Bonuses' section of this review.

Note: Take a look at our designated Frank Casino bonuses page for more details about this casino's bonus offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (41)
  • Skrill
  • Neteller
  • PaySafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • Trustly
  • Nordea
Withdrawal limits
 per month
$100,000

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games

Language options

English website
All languages (4)
English customer support
All languages (4)
English live chat
All languages (4)

Game providers
Show all (154)

  • NetEnt
  • Nolimit City
  • Rival
  • Pragmatic Play
  • Playtech
  • Apricot (Microgaming)
  • Big Time Gaming
  • ELK Studios
CASINO SCREENSHOTS
frank_casino_homepage_desktop
frank_casino_game_gallery_desktop
frank_casino_homepage_mobile
frank_casino_game_gallery_mobile

Positives

  • High monthly withdrawal limit: $100 000
  • Good selection of game providers

Negatives

  • Strict bonus terms and conditions
  • Not all payment methods are available for all countries
  • Deposit and withdrawal fees
  • Many unresolved complaints

Interesting facts

  • Live chat support uses the auto-translate feature for some languages
Author & Guarantor: Mária Buvalová Last updated: 28 Aug 2024 Anything incorrect or missing? Let me know
Casino Bonuses

Frank Casino bonuses

Browse all bonuses offered by Frank Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (27)

User reviews of Frank Casino

This is a place to share experience with Frank Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Mixed

Rated by 27 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

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Casino Guru

We want players to understand gambling.

• 1 year ago
After 6 lost deposits I managed to get a small withdraw. They have processed it but the second day they just blocked my access from any future bonuses. I guess it is not something usual for them when someone wins.
  • fast withdraw
  • good slots
• 2 years ago
warning beware no wins bad payouts
  • warning beware no wins bad payouts
  • warning beware no wins bad payouts
• 2 years ago
Very sneaky!!! They advertise a deposit match bonus and make no mention of the fact that your bonus funds are locked until you wager a ridiculous amount of money first.
  • Good selection of games
  • Slow load times
  • Sneaky terms and conditions
• 3 years ago
After a win, it was initially claimed that I had given wrong information, afterwards I came from a region that was not eligible to play, which is utter nonsense :-( I'm just disappointed and advise you to play from there, hopefully the guru team will get my winnings will still be paid out
  • Large selection of games a
  • - Assumptions
Safety Index explained

Safety Index of Frank Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Frank Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Below average5.1/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Important

Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
  • This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).

Complaints about Frank Casino and related casinos (80)

80All0Opened5Not solved24Solved51Rejected

Complaints directly about Frank Casino

Complaints about related SlotV Casino (Same owner)

Complaints about related APlay Casino (Same owner)

Complaints about related Mr Bit Casino (Same owner)

Complaints about related Drift Casino (Same affiliate)

Show more complaints (+26)
Discussion

Frank Casino Discussion

Discuss anything related to Frank Casino with other players, share your opinion, or get answers to your questions.

Casino Guru

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Payment methods

Frank Casino payment methods

Currencies
USD,CAD,EUR,BRL,IDR,INR,MYR,NOK,PHP,PLN,THB,TRY,VND
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