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HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 881)

3,658,356 views 19,863 replies |
2 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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4 months ago

Has anyone had there bank immediately closed with no warning? I'm terribly stressed and in a really dark place ... I'd complained to my bank for not reaching out or helping when I was showing clear signs of gambling related harm. I also requested chargebacks and information on merchants. I have out of the blue recieved a txt to say my account is closed. Its my only bank account. I need access to it for bills and wages ect. Please can anyone advise??

4 months ago

I would go to citizens advice

4 months ago

Has anyone had there bank immediately closed with no warning? I'm terribly stressed and in a really dark place ... I'd complained to my bank for not reaching out or helping when I was showing clear signs of gambling related harm. I also requested chargebacks and information on merchants. I have out of the blue recieved a txt to say my account is closed. Its my only bank account. I need access to it for bills and wages ect. Please can anyone advise??

4 months ago

Just checked, the bank should give you 2 months notice to open an account elsewhere and transfer your funds. Just open a revolut account for now

Badger23
4 months ago

Under Mastercards own rules gambling transactions must be coded as 7995. Someone had asked them on x "when is a payments classed as gambling and what code should be used" and 7995 was the response.


whilst they don’t refund gambling payments if the code 7995 was not used then they can’t then classify it as gambling as they are using your honesty and integrity against you.


I sometimes wonder if the adjudicators at the FOS actually have financial knowledge and background.


is this response following escalation?

Agora deleted the post
4 months ago

Under Mastercards own rules gambling transactions must be coded as 7995. Someone had asked them on x "when is a payments classed as gambling and what code should be used" and 7995 was the response.


whilst they don’t refund gambling payments if the code 7995 was not used then they can’t then classify it as gambling as they are using your honesty and integrity against you.


I sometimes wonder if the adjudicators at the FOS actually have financial knowledge and background.


is this response following escalation?

4 months ago

Yeah, that was the actual Ombudsmans response.


What's even worse, I quoted one of his own findings at him, where he quoted directly that chargebacks were available if the 'casino' broke their terms/contract, then completely ignored it.


Also completely disregarded that I had succesful chargebacks on Mastercard with a different bank before and therefore there was a good chance of these succeeding.


I think until we can get Mastercard to acknowledge what's going on and allow these chargebacks, we're on a hiding to nothing. We've been scammed/defrauded by these sites and deserve protection from such.

Badger23
4 months ago

i am desperately looking but there’s no information at all

we need to all unite and email master card and complaint about all these

4 months ago

Just came across this where there are a few merchant listed under one company I have seen transact merchant fee times if it helps anyone please see :file

Dt100
4 months ago

Hi, i have seen quite a few different email addresses for Byte Lab. What one was it that you used? Did you manage to get more back from them? Thanks

Kelly1234
4 months ago

Hi Kelly, I understand that PayPal received bank transfer payments? Checking my bank, I saw I had three transfers with them. Did you email them directly?


If you want, I can leave my email here and you can send me information. I have their contact information, but I would like to know how you spoke with them.


[email protected]

Automatic translation:
Anonymized954
4 months ago

Hey, did you manage to get refunding? Also could you send me the email address you contacted them on please as i cant seem to find anything on them

pyne88
4 months ago

was the email you used for webmosac [email protected]?

thanks in advance

rw456036
4 months ago

can you send me this email if you managed to get it please

4 months ago

hi would anyone be able to forward on Kelly’s email to me, please, sure let me know and I will provide my email address, thanks

svdk9gvg68
4 months ago

how long did your refund take as they told me a few buisness days but now saying 10

linkan
4 months ago

[email protected]file Unfortunately, they won't answer. But try your luck 🍀

Automatic translation:
4 months ago

Fxeducationpro- [email protected]

filetampoco responden.

Kelly1234
4 months ago

Hi would there be any chance I could get the email, thanks

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