I am waiting for that too I think? They said for me to reply by 6th of Jan so I assumed they would have said the same to the bank maybe? I am not sure, but waiting to hear back but reading all the other ones that people have sent in it’s like a 10% chance of them siding with you, and I don’t think I have much chance
Automatic translation:
Meeegzzzz33
Ldiamond23
Silver
Ldiamond23
1 year ago
well I have got absolutely everything crossed for you lovely. Have they done their investigation yet or explained wether or not they will uphold the complaint?
it’s a draining long winded process but hopefully the more people who report it the more success for the future! Keep smiling
Automatic translation:
Applesandpears93
Materialgirl84
Silver
Materialgirl84
1 year ago
Hi I’m desperate to find DSSERVLTD please can you help?
Automatic translation:
Anonymous11997
Bronze
1 year ago
Can I please have an email for Dsserv Ltd
Automatic translation:
Anonymous11997
Applesandpears93
Bronze
Applesandpears93
1 year ago
Me too desperate
Automatic translation:
Anonymized839
Diamond
1 year ago
I think materialgirl is still at work folks ,so be patient she will get to us when she can
Automatic translation:
Ldiamond23
Meeegzzzz33
Platinum
Meeegzzzz33
1 year ago
Tbh i dont really know,
its the first email to me and they asked me to confirm a few questions and that was it!
I'm going through something similar right now with merchant names not matching on statements.
Would you mind reaching out to me at Malatok149@gmail.com
Automatic translation:
Anonymized839
Diamond
1 year ago
Anyone have any info on niche workout please ?
Automatic translation:
Anonymized997
Malatok
Platinum
Malatok
1 year ago
Hello Malatok,
What specifically do you want besides being able to contact me directly by email?
i don’t give out email address to some random shmo who just created an account.
Automatic translation:
Malatok
Anonymized997
Bronze
Anonymized997
1 year ago
Fair, just wanted your input since you're also in Canada.
The 'incorrect ' merchant names I see on my statements don't match any that I've seen in this thread.
Also, the casino is owned by a company in Malta, so wasn't sure if I should post this here or what.
The merchant names come up as
Copprie
Copprtrade
Dublin
Ireland
Unfortunately I don't have info on the MCCs on those transactions, might have to contact visa and inquire.
Anyway, cheers!
Automatic translation:
Anonymized997
Platinum
1 year ago
My apologies for the curt reply. One of my accounts was compromised recently.
I have no dealings with those descriptions of merchants. Sorry I wasn’t able to help.
Btw I stopped perusing chargebacks and negotiated with the actual casino. I told them I would not go ahead with chargebacks through my bank if they would go good for half of the incorrectly coded deposits. They agreed and now I’m banned from their brand and related casinos.
I no longer deposit with credit card, only Interac or crypto.
Good Luck
Automatic translation:
Malatok
Anonymized997
Bronze
Anonymized997
1 year ago
No worries man, gotta protect yourself.
May I ask, did you simply find more success in negotiating with casino directly? Or did the chargebacks stop going through?
Thanks for your input Wilder,
Cheers!
Automatic translation:
Anonymized997
Platinum
1 year ago
Well tbh I gave up on the chargebacks after Destream Services Ltd threatened me. They are a big provider of miscoded gambling transactions. They are based out of Nicosia, Cyprus. I figured I’d try a different route.
Edited
Automatic translation:
Anonymized997
Applesandpears93
Platinum
Applesandpears93
1 year ago
Destream Services Ltd
Automatic translation:
Dustyd
Anonymized997
Platinum
Anonymized997
1 year ago
How did they threaten you? Surely as they are using third party merchants to transaction launder they wouldn’t have a leg to stand on?