Thing is just for example say someone not tech savvy was cold called and used a card to purchase illegal goods would the bank one decline first up or multiple times…no chance as it breaches consumer duty. Yet gambling and it’s as if we are cast aside as if we were selling drugs to kids.
I do not have Revolut but has everyone who does seen the FOS case about them couple years old but first time I have seen this.
https://www.financial-ombudsman.org.uk/decision/DRN-4516953.pdf
Yes can do. I had refunds direct from a few but not correct Barclays put through straight away.
I think there is angle there to say they refunded but not correct amount, as that becomes something different to gambling as it wouldn’t need to be mentioned. It’s tricky as you just want it back
Update on mine
Revolut rejected all the claims of fraud, saying I had authorised the payments.
Some of them I'd put as goods/services not received so they asked me to provide proof of contact with merchant (I have) I've spoken to them a few times on live chat and they say they are working on it. I asked all the rejections of fraud to be reopened as goods not received (thats not been done yet) 6 were rejected as goods not received and again put under fraud which they rejected today.
I've saved all the Revolut chats as PDF and I'm putting a strong case together.
I have 144 transactions to dispute in total. £52k worth.
I've had no response from the email I sent to Revolut as of yet however I have had a response from the FOS who have opened a case file for me.
So now I'm waiting to see what Revolut do I shall give them until the end of the week before contacting them again however I think I do have a very strong case with the FOS if they allow it to go down that line.
Shall see.
Since I went through all these transactions and realised how much I'd spent being rinsed by illegal gambling sites, I've not gambled since.
No way, no thank you.
Have you checked that FOS case I listed before relates to Revolut. With that many they should be picking up a pattern and they should not refuse to chargeback, it’s this wording again though and that case refers to it we say "fraud" or "scam" but it cannot be fraud in Mastercards terms as we authorised
it Revolut sound the worse. Keep on at them some have managed to win against them
Have you checked that FOS case I listed before relates to Revolut. With that many they should be picking up a pattern and they should not refuse to chargeback, it’s this wording again though and that case refers to it we say "fraud" or "scam" but it cannot be fraud in Mastercards terms as we authorised
it Revolut sound the worse. Keep on at them some have managed to win against them
Yes I read that last week before I initiated everything. I read it properly and is one of the reasons I've gone down this road.
Revolut don't have a leg to stand on here, but I'm playing the game with them. They are acting like they want to help me so I shall give them a few more days as said. Rejected 6 today as said 7 are open, 2 are to merchants reply. The rest I've asked to reopen no news on.
Did you read this article I posted?
I've sent Revolut that in my email contact to them.
When I've mentioned FOS in one live chat the operator got all tetchy.
I'm not letting this go.
There's gambling which when controlled is fun and with controlled and regulated companies I have no dispute about.
This? is pure scamming and thats what these sites are. You win you never get paid out.
You have 0 chance.
That’s it, we just want it to be fair. We are all on gamstop and if they did the correct mcc we wouldn’t be able to play.
Good luck hopefully you get them to payout
I've won a lot off them, and even then I got screwed over.
You are never getting your money.
One of them turned off sports betting for me and pushed me towards there dodgy slots where I got addicted and blew a small fortune.
These sites are a complete scam and they know exactly what they are doing.
Regulated sites I have no problem with.
This is the whole argument, and it's correct too.
Hi there, newbie here. Could you send to ne also please [email protected]
Hello. Please help me to find a way to contact with Destream in order to request a refund.
Spoken to Barclays they will be refunding all under 12.7 any that were originally done under goods not received if challenged can be changed to either 12.7 or 13.5. If anyone is visa contact me and I will support on what I sent
Yes please been trying these for ages ☺️ well done by the way
Do you have any tip for me to contact them?
ONLINE DG Update: the bank has examined my dispute and has initiated the refund request, which is already a positive thing.
for TRNDBM instead I still haven't been able to find anything concrete but in a few days I will send the complaint to the bank
Guys, just so you know, TRNDBE have rejected the documents given by the bank in my chargeback - so be careful
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