Don't forget about the group folks,if you want to join
santedatimetoact@yahoo.com
For those who don't know,we are coming together as a collective to bring as many people as possible with complaints against casinos under the Santandea group .we have all had issues with some casino under their umbrella.
By coming together and presenting the case to the CGB they may take more notice and likely to act due to the number of complaints. It's worth a shot .
All you need to do is send
Location
Casino /username and roughly amount owed
All information will be held in strict confidence and will not be shared with any other members
Also for the nice person who sent me the email saying I am trying to scam people for money .Not once have I mentioned money or payment for doing this .Just to be crystal clear I do not require or will not ask for payment further down the line either .I am doing this as I am in same boat as many others and I want to see if we can get something done as a group and that's it .
Automatic translation:
Radka
Community Specialist
Anonymized839
1 year ago
Hmm good point someone mentioned to me that a casino was flip flopping .I don't think even casino knew where it's licence was or it tripped it self up and got caught out in a email lol.
Automatic translation:
1 year ago
Hi!
I get it. Well, one has to have his wits about to keep up 😀
Automatic translation:
babsbh
Anonymized839
Gold
Anonymized839
1 year ago
What casinos are under this group please ?
Automatic translation:
Radka
Community Specialist
cgouveia
1 year ago
Hello.
Can you tell me if curacao egaming is still operational or if the changes to curacao have taken their toll?
https://www.curacao-egaming.com/
Ola.
Sabem me dizer se a curacao egaming ainda esta operacional ou se fom as alteracoes em curacao deixaram de assumir o seu papel?
https://www.curacao-egaming.com/
Automatic translation:
1 year ago
Hi, we've colleted that:
While Curaçao eGaming no longer offers licenses to online gaming operators, the former regulator now offers Accreditation Services. These services include assistance with GCB license applications, business structuring, and forms and documentation updates. Operators that become accredited can display a new Accreditation Seal demonstrating their dedication to compliance and best practices.
Automatic translation:
Anonymized839
babsbh
Diamond
babsbh
1 year ago
Mystake, goldenbet, donbet,volbet,rolletto,cosmobet to name a few if anyone else can add as I have found that Companies under oxyion development Ltd have now been bought out by Santeda also
Automatic translation:
makelios6
Anonymized839
Platinum
Anonymized839
1 year ago
Which email should I send it to?
Automatic translation:
Anonymized839
makelios6
Diamond
makelios6
1 year ago
santedatimetoact@yahoo.com
Automatic translation:
Vkieranc
Diamond
1 year ago
I’m looking for anyone with experience with NatWest or Virgin Money Disputes, please reply.
Automatic translation:
rink58
Vkieranc
Silver
Vkieranc
1 year ago
I've been successful with virgin money
Automatic translation:
Vkieranc
rink58
Diamond
rink58
1 year ago
Hi mate is there anywhere we can talk privately? Telegram, WhatsApp, insta or email? Just have a few questions
Automatic translation:
Vkieranc
rink58
Diamond
rink58
1 year ago
Hi mate is there’s somewhere I can talk with u?
Automatic translation:
Anonymized825
Diamond
1 year ago
Some info for those using Chase bank - Chase Bank classifies gambling charges as cash withdrawals, making it nearly impossible to charge back.
This is why I would recommend goods/services not received.
Automatic translation:
Danielec
Silver
1 year ago
Hi everyone, I'm in the same situation too.
I had a gambling block activated on my Revolut app
But Luckywins casino managed to start the push notification
Card charge of €300 and €400 for a TopUp.com company and even a charge of €200 that should have been made to my card from my Revolut app appears as a transfer made by me in the name of Strukin.
They actually broke the law by making a wire transfer in my name.
I have sent emails to TopUp.com but they do not recognize the transaction and Revolut refuses to proceed.
Give me some help, you're the only ones left for me
Automatic translation:
Dingdong5
Anonymized755
Silver
Anonymized755
1 year ago
Hey who do u bank with? I'm going through a similar situation with natwest. I raised 50 chargebacks under goods not recd and said in the info issue with good and service and service not received. I added in the notes it was wrong mcc codes. I've had 32 emails saying they are issuing temporary refunds and today I've had over 500 in refunds come in - HOWEVER these are not from the bank these are from merchants which the bank confirmed today. I then spoke to the disputesz team who said all the chargebacks have been cancelled as they contacted the merchants bank and they said it was done by transfer the agent explained it like it was done on an international payment like western union so I can't get a chargeback. I've not had an official correspondence from the bank by email about this yet and I'm just so confused. They're now saying I should go through the scam route. Can someone please give me some ideas and suggestions and im so stuck now on what to do!!! What do I do next
Automatic translation:
Dingdong5
Vkieranc
Silver
Vkieranc
1 year ago
Me too, look at my last comment bud
Automatic translation:
Danielec
Silver
1 year ago
The bank is Revolut, my payments are two made via debit card and app and the other appears as a bank transfer but I didn't do it... I don't know how they did it but they transformed a payment from the app with card into a bank transfer. However, the Revolut bank says it cannot proceed with chargebacks