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HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 379)

3,647,500 views 19,831 replies |
2 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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Dingdong5
11 months ago

How long did it take to get a temporary refund from submitting the dispute?

Anonymized755 deleted the post
Anonymized755
11 months ago

I've added my email let me know once u have it and I'll delete it

Applesandpears93
11 months ago

All thr payments say refunds. I phoned the bank today and they said its the merchant responding.

Dingdong5
11 months ago

They've also said that they've cancelled all my chargebacks so I'm thinking tbese refunds came because they said as part of the chargeback process they have contacted the merchants bank and said and the merchant has said its showing as transfer not a direct payment (which I didn't do transfers I paid with My card) all the same sites your all listing, velobet goldenbet donbet etc etc. Someone at the bank said I should raise it as a scam which I'm going to do tomorrow. They don't want to know re wrong mcc codes it seems even tho ti's a valid chargebzck reason as part of Mastercard. I feel stuck

Applesandpears93 deleted the post
Applesandpears93
11 months ago

I'm not sure. I've had agreed refunds by email from vipzino, kinghills and memo casino. I think I've received memos although I'm not sure as like u I expect I've made hundreds of small transactions to load of these casinos over a period of 8 weeks so I'm not sure which payments relate to which company etc as I closed all my accounts.

Anonymized755 deleted the post
Dingdong5
11 months ago

All the rest have thrown the book at me with there ridiculous t&c around not being responsible for the payment names used by 3rd party processors

Anonymized755
11 months ago

Great thanks I'll keep an eye out for your email.

Anonymized755
11 months ago

My bank does not want to proceed with the chargeback, I made the transaction with the card and contacted TopUp.com directly but they tell me that they do not know anything about these payments

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Anonymized755 deleted the post
Anonymized755 deleted the post
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Anonymized755
11 months ago

My bank Revolut is doing everything to avoid my disputes...the chat is very poor unfortunately

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Anonymized755 deleted the post
Anonymized755
11 months ago

Now I'm talking in chat let's see what customer support tells me but they do everything to avoid doing something

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Anonymized755 deleted the post
Anonymized755
11 months ago

I had already opened two rejected reports for fraud so I am not able to open a new report for chargeback ... anyway, how do you think I can get my money back. Gambling addiction is my fault but I really needed that money and these thieves do everything to bypass the block I had set

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