HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 1,607)

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3 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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askmagia deleted the post
askmagia
1 month ago

What do you mean

Loo76
1 month ago

unfortunately didn’t work for me, they just replied saying something like: as you’re raising chargebacks we will no longer communicate on this matter, and we will cooperate with any bank or legal authority

col211
1 month ago

they said the same to me bro. Deposits were wert. Now neither are replying at all

XkBoii
1 month ago

Do they still owe you money? They closed my account stating that there was a risk with my deposit method. What a load of crap 🤣🤣 account was fully verified

col211
1 month ago

yeah mate. Said they’d initiated a full refund but then won’t reply. Been like 2 weeks now

1 month ago

I hate them so much. They only owe me £45 now as two others deposits have been refunded. There was between £1100 and £1200 in balance when it was closed

col211
1 month ago

how long did it take them to refund bro? been 2 weeks for me

1 month ago

They done one themselves another I contacted the company directly and one still outstanding. The wert one was a few days

col211
1 month ago

How did you get them to agree a refund col?

1 month ago

Can anyone help with PLPOP and bitlaya.com please? Thankyou

emilioe9
1 month ago
esus

Revolut isn't the best for this, but you can recover some money. La Caixa is excellent for these situations.

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Littlekitten8 deleted the post
Kelly1234
1 month ago

I had refunds from nextrast and gambinini, however these were given from the casino not the actual merchant

1 month ago

Could you help me please, I’ve tried for refunds and they’re refusing. What did you say to the casino.

emilioe9
1 month ago
esus

If you want, leave me your email and I'll give you a hand!

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Littlekitten8
1 month ago

It was slotsroyals and I said about it being processed via raypd using incorrect mcc etc and raypd is fca regulated so they should be miscoding transactions

emilioe9 deleted the post
Kelly1234
1 month ago

Thankyou for replying! mine is rolletto, they are just claiming they aren’t liable even though they admitted that their payment processors re route and disguise payments 🙄 did you email rapyd aswell? My description is nxtrast which I assume is the same as nextrast 🫣

Littlekitten8
1 month ago

Yeah I’ve emailed rapyd, I reported them to fca as well!

Kelly1234
1 month ago

did the casino just send refunds straight away or did you keep onto them and also did Raymond respond at all? Sorry for all the questions, Think I’m at a loss with rolletto, don’t think they will budge, so frustrating.

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