HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 1,608)

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3 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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1 month ago

Rapyd***** not Raymond ffs 🙄

1 month ago

Anyone know the owner of luckyrollers.io ?

Littlekitten8
1 month ago

The casino just sent refunds straight away, I never recieved any response from rapyd! But make sure to report them so fca will take notice. Also I think gambinini might be related to nextrast as https://gambinini.com/ when you look at their operator at the bottom it says nextrast solutions!

JosieRosie46
1 month ago

Betportal? Well they stated in email that they were closing my account (probably because I won) then said they will refund original deposit amounts. However I still haven’t received one of them

voodoo4
1 month ago

Thanks for the update. Good to hear you've managed to recover at least some of the money.

Do you remember roughly how long the successful chargebacks took? I'm particularly interested in the cases Xpate challenged. Did your bank ask you to provide additional evidence, or did they eventually resolve the disputes without anything further from you?

johnmaddisonn1
1 month ago

Thanks, that helps. I'll keep checking my cases individually as well.

One thing I'm curious about: when Xpate challenged your chargebacks, did your bank show you all the documents they submitted, or only a summary? I want to make sure I have the opportunity to review everything and respond if something doesn't match my transactions.

Hopefully your remaining cases will be resolved in your favour too.

billi85
1 month ago

Thanks, I appreciate it. Hopefully you'll get some good news on the remaining cases soon.

I'm still waiting on a few of mine too. Have you noticed whether Xpate tends to challenge certain transactions more than others, or does it seem completely random? I'm wondering if the disputed amount makes any difference.

Littlekitten8
1 month ago

What merchant names did you have from depositing with rolletto? I may be able to point you in the right direction for a couple

DjumK
1 month ago

The successful ones took several weeks, although the timing varied from case to case.

For the chargebacks Xpate challenged, my bank sent me their documents and gave me an opportunity to respond. I had to provide additional evidence and explain why some of the documents didn't match my actual transactions.

After that, a few cases were resolved in my favour without any further action from me. Others are still pending, so I'm expecting those to take longer.

Kelly1234
1 month ago

Do you have any merchant names that Rapyd process please? I have them down with FSTCN but unsure on others.

DjumK
1 month ago

From what I've seen, it seems pretty random. Xpate challenged some smaller transactions while others involving larger amounts went through without any further response.

I haven't noticed a clear pattern with vercs2 or tokdom either. Even transactions under the same descriptor have had different outcomes.

I'm still waiting on several cases, so it's difficult to say whether the amount actually makes a difference.

billi85
1 month ago

Thanks, I will. I'm still trying to find reliable contact details for Visual Mill and XOR Visual Layer.

Have you already contacted Cardaq regarding Art Solution? I've seen it mentioned as the acquirer, but I'm curious whether anyone has actually received a response or managed to get a refund through them.

I'll share any updates if I make progress with these transactions.

Alfred_ANTONYAN21
1 month ago

Thanks, I appreciate it. I'll let you know if my bank confirms anything else about FOLVEX, SALDRO or PELVAN.

By the way, have you actually managed to get any refunds from those three, either directly or through chargebacks? I'm still trying to decide whether it's worth contacting Xpate or going straight through my bank.

Foxtrot90
1 month ago

What merchant names did you have from depositing with rolletto? I may be able to point you in the right direction for a couple

1 month ago

Thankyou.

Nxtrast

Stackvera Enterprises

Santeda

Foxtrot90
1 month ago

I only had gambinini and nextrast. Although I think telepxl could be related to them as it went via a domain called ‘ghost.rapyd.net’

1 month ago

Did anyone manage to find


SWIDOM

INNITEM

Kelly1234
1 month ago

Yeah I think it is. I’ve had the same.

Cake capital potentially too

Edited
Littlekitten8
1 month ago

Are they the only 3 you have?

Foxtrot90
1 month ago

They’re the only ones from rolletto I have these from other casinos….

cake capital

Social gents

social king

Skins trade

Social playoo

Plexian Casino

Code With Axelsoft


any help greatly appreciated 😀

Alfred_ANTONYAN21
1 month ago

Thanks, that's useful. I wasn't expecting Walleto to be involved with those three.

Have you tried contacting DOLVIK, NEXRIM or KANTIQ directly? I'm particularly interested in whether any of them actually respond or offer refunds.

I'll check with my bank to see if my transactions were processed through Walleto as well.

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