HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 1,540)

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2 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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DAC89
1 month ago

Thank you. Hope you have some success too, use this forum, it’s a great support.

XkBoii
1 month ago

My Rvora ones are 4 figures in total. They had initially replied asking for confirmation of transactions which I sent. Then they went silent. Go figure.

1 month ago

Hi everyone,


Has anyone had any luck getting net loss refunds from DonBet, 1Red (who still send me promotional offers despite being self excluded) and Goldenbet (Santeda)? I've emailed them all but got a rejection from DonBet, I have replied to their refusal but just curious if anyone has had any luck as would appreciate any advice. Still waiting on replies from the other 2!


Thanks!

Danixxx
6 months ago

Weirdly they refused then a couple months later i tried again on my other email address and they refunded , used the same template both times so god knows

1 month ago

Hey dani what template did you use please for wert? Can u post the email here x

4 weeks ago

Barclays have officially rejected my chargebacks and formal complaint about their handling of the chargeback case. So no way of me going through bank I think. Really demotivating and genuinely just feeling like giving up with all this now. One credit card has defaulted me for breaching terms by gambling. And another one has completely refused to raise chargebacks too. Revolut are no help at all. Refused chargebacks and PSR push payments disputes despite taking almost 40 working days to come to a decision.

Sarah222
4 weeks ago

Best of luck to you. What bank raised chargebacks for these and what did you say to them and what evidence did you provide?

Snowyhill84
4 weeks ago

can’t find any contact info for exingeno in this chat. does anyone have the information?

Foxtrot90
4 weeks ago

did you get refunds from cardaq, if so what were the merchant names?

Wanderlust
4 weeks ago

what bank mate? and what exactly did you say to your bank in order to get chargebacks. please go into as much detail as you can if you have the time 🙂. really struggling with banks even considering raising chargebacks even after formal complaint and review

XkBoii
4 weeks ago

can’t find any contact info for exingeno in this chat. does anyone have the information?

4 weeks ago

support@exingeno.com

4 weeks ago

Hi. Has anyone come across these merchant descriptors?

GMTREW

GMNOIT

FREDTG

LOPKHF

I can't seem to find any information about them. Does anyone know who they are or which payment processor they might be connected to?

johnmaddisonn1
4 weeks ago

Thanks. I emailed FASTVER at support@fastversion.com, but still haven't received a response. I also contacted Xpate, but it's the same story there — no reply so far.

Alfred_ANTONYAN21
4 weeks ago

Thanks. Do you happen to have an email address or any other contact details for TERFAST? I wanted to try contacting the merchant directly first before going to Xpate.

4 weeks ago

Hi. Has anyone come across any of these merchant descriptors?

VELTRON – Warsaw

NEXRIP – London

KERDIO – Tallinn

FASMON – Edinburgh

RIVPAY – Warsaw

I can't find much information about them. Does anyone know who might be processing these payments?

voodoo4
4 weeks ago

Hi. HURTED is processed by Walleto. But I'd suggest trying to contact HURTED directly first at info@hurtedgame.com. Maybe you'll be able to get a response from them before contacting Walleto.

billi85
4 weeks ago

Hi. I found an email address for FERDCS: complains@topferd.com. I'm currently in contact with them, so I'll see if I can resolve the issue directly before taking it any further.

johnmaddisonn1
4 weeks ago

Hi. I managed to find what appears to be a contact email for GUHRTE, but I haven't been able to verify whether it's genuine yet. I've sent them a message and I'm waiting to see if they respond. If I get a reply or can confirm the contact details, I'll post an update here.

4 weeks ago
deus

Hello. I'm trying to identify some dealer IDs:

RAVNEX

POLVIK

DEXARO

MERTIQ

Has anyone ever heard of these names or know who might be handling their payments?

Automatic translation:
DjumK
4 weeks ago
deus

Hello. Thank you. Did HURTED reply to you from this email address? I've tried contacting them, but haven't received a response yet. I think I'll contact Walleto next.

Automatic translation:
4 weeks ago
deus

Hi everyone, this is more of a shot in the dark, but does anyone recognize these names from their statements?

MIVORA

JENTIQ

CALDRO

WEXNAR

I've already done some research, but I can't find out who's behind it. I'm mainly trying to find out if they're connected to Xpate or Walleto.

Automatic translation:
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