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HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 1,046)

3,650,972 views 19,857 replies |
2 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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dbeasley41996
1 month ago

i submitted a ticket on their website but also emailed them too

dbeasley41996 deleted the post
dbeasley41996
1 month ago

Sent

1 month ago

Any info contact please CL2SK Birminghan ??

Jonty5
1 month ago

Hello can you help me regarding aiproff please? Email address is: [email protected]


Thanks

1 month ago

Hello, can anyone help me with the email addresses for SKIWE and Finnart please

Salamasalama
1 month ago

did you get refund of bigpro just emailed them on email you provided thanks for your help

Chloe99
1 month ago

BLGWZR support https://imagiflux.net/ [email protected]@imagiflux.net

BLOGWIZARRO LTD Company number: 15937766, Legal address: 13 Pendrill Street, Hull, United Kingdom, HU3 1UU

They don't answer you will win chargeback

Jonty5
1 month ago

Could you help with peu*Acebit

Danixxx
1 month ago

How long did wert take to get back to you. Do you mind telling us what you wrote as well?

1 month ago

I never willingly became a Kryptonim customer.

I authorized what looked like a normal CAD card payment on a .ca casino site (Neon54/Powbet). The page showed CAD dollars, Canadian branding and no obvious mention that my card would be used to buy USDC.e or that the transaction would run under MCC 6051 (fiat→crypto).

Only after my bank called asking if I was "buying crypto" did I start investigating. I then discovered the following:

The casino checkout redirected, after I entered my card details, to a "Pay by Straal" hosted page and then into a Kryptonim flow.

Kryptonim later confirmed in writing that they operate a fiat→crypto service under MCC 6051, and that my money was converted into USDC.e and sent to wallets they provided.

On-chain checks (Polygonscan) show a Kryptonim hot wallet receiving liquidity (including from "Binance 48") and then pushing USDC.e to collector/merchant wallets. None of these wallets are in my control; I have no keys, no seed phrase, no login.

At no time did I knowingly open a crypto wallet with Kryptonim or intend to buy crypto. I thought I was making a standard CAD deposit on a Canadian-facing casino site.

When I challenged this, Kryptonim’s stance was essentially: you bought crypto, it’s irreversible, no refund. In my view this ignores basic truth-in-transaction rules:

The point of sale was a .ca casino page in CAD, not a crypto exchange screen.

No clear disclosure that the transaction would be coded as MCC 6051, converted to USDC.e, or routed offshore.

KYC (ID/liveness) performed in their flow proves who I am, but it does not equal informed consent to a crypto conversion or offshore routing.

I have requested:

reversal refunds

Clarification of their relationship with the illegal offshore casinos operating as Neon54 / Powbet for Canadian players.

So far, I’ve received no refund and a lot of blame-shifting.

In my opinion, this is a card-to-crypto rail hidden behind a .ca casino front, with the customer left holding the risk while everyone in the payment chain denies responsibility. I am escalating this to regulators and card networks using Kryptonim’s own written admissions and on-chain evidence.

If you are a cardholder who suddenly discovers you’ve "bought crypto" after using these Casinos, check whether Kryptonim is in the flow and document everything.

mrkrm
1 month ago

Hi , a think it was a day or 2 but i gave someone on here exactly what i wrote and he never got his refund 😫 i tried with then months ago and thee fucked me of 2 , so i tried again from a different email couple months later and it worked this time honestly dont know how or why , i cant understand how some get refubded some dont its so odd , sorry for the book ha

1 month ago

Hi,


I did ok with chargebacks through Revolut but I also used a credit card thing (like a bnpl) called Zilch, I'm having a nightmare raising chargebacks through them, they just don't understand and are just refusing to raise anything


any idea on how I can go about it?


I have Basi Via (who I got refunded through Revolut)

and Inpics (who I've emailed but had no response)


any help would really be appreciated


email [email protected]

1 month ago

Anyone had issues with Pitbet.io and legion.com they don’t close your accounts and ignore all emails

1 month ago

I had issues with legion they didn’t close my account and didn’t take responsible gambling seriously I also complained to casino guru but they couldn’t help me with refund

Praky
1 month ago

Cobea is bazpay in my case

intrudes
1 month ago

I sent emails to casino vegas hero and bazpay one of them refunded casino responded saying they won’t refund after u had already received refund if agent top up big pro and cobea so bazpay to chase

1 month ago

BLGWZR support https://imagiflux.net/ [email protected]@imagiflux.net

BLOGWIZARRO LTD Company number: 15937766, Legal address: 13 Pendrill Street, Hull, United Kingdom, HU3 1UU

They don't answer you will win chargeback

1 month ago

Did you try contacting them on instagram

1 month ago

Yes, you need to contact the MFSA and they will extort the refund from Naale LTD. In my case, it was the casino that offered me the refund.

Automatic translation:
1 month ago

Who is mfsa

1 month ago

Does anyone have any info on Agpayer?


1 month ago

Would anyone be so kind and willing to help?

I have all payment service blocks and there should have been blocks for that casino where the payments went but they are indifferent, my money was fine they didn't want to close the account. I am really stuck with these merchants:

tecsesigm london

ci2sk birmingham

It's almost time for a refund, but reading this discussion, Revolut is not the best place to help in this matter. What should I do? Refund? / contact the casino? Has anyone ever received a direct refund from a casino? I'm at a loss as to what to do next. The amounts are not small. I appreciate any help.



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