HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 1,003)

5,000,589 views 26,087 replies |
2 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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Lupin
7 months ago

Can you help with Mastercard disputes. Monzo wont raise chargeback this is what they putfile

Gigig
7 months ago

How long did it take? What was the process and what communication did you have with them?

7 months ago

How long did it take? What was the process and what communication did you have with them?

7 months ago

3 days

7 months ago

Then ask for a refund by the casino. If they refuse, take this with the merchant on the bank statement.


If this still not help, to a chargeback. Remember to follow visas/bank/country's laws to fulfil the chargeback request.


it's not Radka's fault nor casino.guru. this forum is here to help, but then you have to be specific about what, and not getting upset with casino.guru.

7 months ago

Sorry who is you?dad or mom of someone here?here is not only a matter of refund but also of moral damages and I read who theoretically has to support us support casinos . I sent to who is theoretically following my claim all the proofs of the scam

7 months ago

Raise SAR requests under GDPR regs, copy the ICO in each request to these merchants. If they fail to respond within the 30 day period report them to the ICO. Article 15 GDPR - they must provide details of the data they hold on you including transactional information and any third party relationships. If they don't then the ICO have to take action as is their purpose.


If they fail to respond then you have a lot more ammunition for chargebacks.


Edited
7 months ago

Visionpay.com Dubai anyone?

Gigig
7 months ago

Who was this from and what was the process you went through? Did they email you or just refund

xbigguyxxx
7 months ago

Originally I’m from Lithuania. There is no much help from them. Here u can try. ingrida.zaldariene@lpt.lt, info@lpt.lt,

fntt@fntt.lt

info@lb.lt.





kristaasle038
7 months ago

Cheers ! I got them and a few on the web and sent it on brigata.kunejiene@fntt.it has replied back already to it

Danixxx
7 months ago

Hello, can u send me them email please? kristaasle0@gmail.com

7 months ago

Who was this from and what was the process you went through? Did they email you or just refund

7 months ago
itus

I handled everything, imagine what you did, did you have it handled here? Refund without their response

Automatic translation:
xbigguyxxx
7 months ago

Hopefully they will help u! I got also few from Lithuania to report, but how i know in my country still is big corruption.

7 months ago

Sorry who is you?dad or mom of someone here?here is not only a matter of refund but also of moral damages and I read who theoretically has to support us support casinos . I sent to who is theoretically following my claim all the proofs of the scam

7 months ago

Dear user,

I would like to emphasize that, regardless of your opinion, such personal attacks are beyond the bounds of respect and forum policies. Hence, if you don't reconsider your tone and your overall style of communication, you will be restricted or banned.

Kindly respect others and be tolerant.

kristaasle038
7 months ago

Which authorities are these?

7 months ago

Dear user,

I would like to emphasize that, regardless of your opinion, such personal attacks are beyond the bounds of respect and forum policies. Hence, if you don't reconsider your tone and your overall style of communication, you will be restricted or banned.

Kindly respect others and be tolerant.

7 months ago
itus

I only asked if you needed Mom or Dad to defend you. So now that I've sent proof that they took advantage of my addiction, what do we do?

Automatic translation:
Player0007
7 months ago


info@lpt.lt - Blocks illegal gambling operators and Issues fines and orders to internet providers or payment institutions to stop transactions to unlicensed casinos.

fntt@fntt.lt - Investigates money laundering, fraud, and illegal financial operations

info@lb.lt - Regulates financial service providers (like payment processors, e-money institutions, and banks).














7 months ago

Ok so I recap here what happened so all the people here can read and do an idea also of how you act. Some people already liked my post about.

-in august I play and lose on fatpirate

-i contact by phone the vip manager to close the account permanently for gambling issues

-account closed as per their mail without any possibility to reopen

-same vip manager contacts me in September to ask me to reopen the account giving a bonus. An account that for their statement could never again be reopened. This exploiting my gambling issues

-I lost lot of money

-tried to suicide me

-they closed the account


now do you think all of this is fair?tell me. And I’m not here to find moral support. But basically tell me because I had a look on several resolved claims, when did u do?usually is the user resolve or the casino resolve and you do nothing


just got confirmation from their support in any case an account is reopened it must be with declaration of accepting terms and filling template of responsible gambling

7 months ago

Hello and thank you for the follow-up.

I still don't know which specific complaint is in question; thus, from a practical standpoint, which may not be to your liking, I see a few problems.

I see a rejected complaint about Winshark Casino and two others that are still active.

The complaint is primarily based on cooperation between the player the mediator and the casino—its primary goal is to assist the player if this claim is consistent with our fair gambling codex. Provable facts are important, as is the manner in which players communicate and cooperate.

I kindly ask you to specify the complaint so I can take a look at it.

Fair approach always includes comparing both sides' perspectives, I'd say.


kristaasle038
7 months ago

Yes I hope so the police have also replied and I sent it on to the sites the police site pictures look mad ! the police look like something out of james bond films !

xbigguyxxx
7 months ago

Omg 😂😂😂. Police not really are looking in things like this. Most is who will check on is FNTT.

7 months ago
itus

I only asked if you needed Mom or Dad to defend you. So now that I've sent proof that they took advantage of my addiction, what do we do?

Automatic translation:
7 months ago

I won't respond to you and will hide all of your offensive posts if you can't communicate in a more constructive way.

The decision is always yours, and if you simply want to be cheeky, that is your game, not mine. If you choose to distance yourself from those offering assistance, that's entirely your decision.

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