i think my post was being reveiwed not sure why, I was saying I had emailed swipez 10 days ago and not heard anything about my refunds, when did you contact them. ?
Last week sometime, just went down the route of honesty and said the payments were miscoded, sent a list of transactions and my card details. Not had anything back
Automatic translation:
Aellis
Robster5
Platinum
Robster5
10 months ago
Nah not heard anything, debating reporting to the CNB as I think they will just ignore. Also I think people who’ve suggested on here they have been refunded, may be taking the piss a little bit. Can’t see them refunding no questions asked, maybe I’m wrong
Automatic translation:
Robster5
Aellis
Platinum
Aellis
10 months ago
to be honest, I understand what you mean however everytime I have had a refund, I never hear from the merchant they don’t respond and just refund, I have already tagged the CNB in and nothing has been done. We will see, if anything happens I’ll let you know.
Automatic translation:
Aellis
Robster5
Platinum
Robster5
10 months ago
What refunds have you had mate?
Automatic translation:
Robster5
Aellis
Platinum
Aellis
10 months ago
Not many recently to be fair, all mine were a few months back but still behind a lot but I’m working on it, hopefully some come through as if not I probably will contact the authorities of where the merchant is and see what can be done, I have noticed there are 100’s of these shell merchants taking payments in, just on this forum I’ve seen 100+ different ones.
Automatic translation:
Aellis
Robster5
Platinum
Robster5
10 months ago
I’ve had communication with Kryptonim who basically distanced themselves from all the transactions saying they’re the processor and they’ve fulfilled their side of the deal.
Ive appealed and said that I never have knowingly used their website not have I wanted their services, I’ve explained MCC codes, again they’re based in Czech!
Automatic translation:
Aellis
Robster5
Platinum
Robster5
10 months ago
Let me know if you hear out from Swipez / Dsol please, I’ll do the same
Automatic translation:
Robster5
Aellis
Platinum
Aellis
10 months ago
Yes will do for sure
Automatic translation:
Robster5
Platinum
10 months ago
For anyone having issues with elegro/Niko TPF. Take a read of there website, they don’t accept business from the UK, that’s odd because they clearly happy to.
Ave stated that to them about thefe terms not accepting uk players they clearly dont give a fuck amd still wont refund
Automatic translation:
Robster5
Danixxx
Platinum
Danixxx
10 months ago
my payment showed up as Tallinn, but it says they are based in Canada, if they are based in Canada they are running a seriously high risk with FINTRAC
Automatic translation:
Danixxx
Robster5
Diamond
Robster5
10 months ago
yes but no matter what you throw at these scum merchants they dont care and think there untouchable , but to be fair they are untouchable as nothing happens to them and they still continue to do what there doing scott free , because no one seems to care and there all still at it now even after many emails and complaints from various people
Automatic translation:
Player0007
Danixxx
Diamond
Danixxx
10 months ago
How's your Mobilum situation going?
Automatic translation:
dbeasley41996
Danixxx
Silver
Danixxx
10 months ago
Hey, Would we be able to chat via email? I see you have got refunds from wert and lyrbyt and I am trying to get these two.
Automatic translation:
Gigig
Aellis
Silver
Aellis
10 months ago
I got refund
Automatic translation:
Danixxx
Player0007
Diamond
Player0007
10 months ago
Hi , they fucked me of again just dont know what else to do now 🙄🙄
Automatic translation:
Danixxx
dbeasley41996
Diamond
dbeasley41996
10 months ago
Hi yes leave me.your email
Automatic translation:
Radka
Community Specialist
Gigig
10 months ago
Tell me how all the claims how many have been resolved by you or how many have been solved by the user and you set resolved for you convenience
Automatic translation:
10 months ago
Hello,
I can see how emotional this situation is for you and I am not dismissing that at all. But please understand this important point:
I do not know the details of your complaint or the outcome you received. I am not part of the Complaint Team and I am not familiar with any evidence that was reviewed. That means I cannot defend or explain anything specific here.
If you want to continue discussing this with me here on the forum, I truly need you to be more specific about what exactly happened and what part of the decision you disagree with. And please, do so without calling us scammers or partners of anything illegal, because that only builds a wall between us and makes any conversation impossible.
Right now, it feels like you are expecting me to justify something I have no insight into, and that does not lead anywhere good for either of us. We are two people talking. One is trying to understand the situation, and the other is hurt and angry. I get that. But we can only move forward if we talk to each other, not at each other.
If you want to explain what exactly you feel was unfair, I am here to listen. If the only goal is to attack us, then there is nothing useful I can add.