Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 1,002)

Ok so I recap here what happened so all the people here can read and do an idea also of how you act. Some people already liked my post about.

-in august I play and lose on fatpirate

-i contact by phone the vip manager to close the account permanently for gambling issues

-account closed as per their mail without any possibility to reopen

-same vip manager contacts me in September to ask me to reopen the account giving a bonus. An account that for their statement could never again be reopened. This exploiting my gambling issues

-I lost lot of money

-tried to suicide me

-they closed the account

now do you think all of this is fair?tell me. And I’m not here to find moral support. But basically tell me because I had a look on several resolved claims, when did u do?usually is the user resolve or the casino resolve and you do nothing

just got confirmation from their support in any case an account is reopened it must be with declaration of accepting terms and filling template of responsible gambling

Then ask for a refund by the casino. If they refuse, take this with the merchant on the bank statement.

If this still not help, to a chargeback. Remember to follow visas/bank/country's laws to fulfil the chargeback request.

it's not Radka's fault nor casino.guru. this forum is here to help, but then you have to be specific about what, and not getting upset with casino.guru.

Let this pathetic bunch send you the crypto exchange form you supposedly filled out and paid for on their website. If they claim everything was done properly then let them show proof, not fairy tales. Scams like this need to be weeded out, because otherwise they’ll keep hiding gambling under the excuse of being a "payment processor."

Hey, can you explain what they said this time, in detail?

What was their exact response and what reason did they give to refuse?

Has anyone had a response from Wexslide?

• We are not in a position to issue refunds or provide customer account services to individual payers related to these merchants.
• Mobilum does not, and has never, provided acquiring services directly to natural persons. We have not requested any natural person to undergo KYC/AML procedures.
• We do not store personal data of natural persons in relation to acquiring services. At no time have we contacted you regarding these transactions, nor have we requested you to take any action.

Wexslide is transactworld they refund do hou need there email ?

Don’t waste your time arguing with them just report them to the Polish and Lithuanian authorities. Once regulators get involved, they’ll have to explain every transaction and their so-called "processing" activity.

We have carefully reviewed your request and, following a thorough internal investigation, we wish to clarify the position of Mobilum with respect to the transactions in question. Mobilum does not engage in any contractual agreements with natural persons for the provision of acquiring services. Accordingly

• We are not in a position to issue refunds or provide customer account services to individual payers related to these merchants.
• Mobilum does not, and has never, provided acquiring services directly to natural persons. We have not requested any natural person to undergo KYC/AML procedures.
• We do not store personal data of natural persons in relation to acquiring services. At no time have we contacted you regarding these transactions, nor have we requested you to take any action.
• any action.

any action.

Any refund, dispute, or related matter must be directed to the merchant from whom you purchased goods or services, as it is with the merchant that you hold contractual rights and obligations. Should you experience difficulties in resolving your matter with the merchant, you retain the right to seek assistance from the relevant authorities or regulators in your jurisdiction.

We trust this clarifies Mobilum's role and position in this matter.

Thank you for your understanding.

How do i do that

I replied and cc angliabet into it also

I actually have 15 grand to mobilum aswell seprate from the mbmpramp transactioms

Clearlt states mobilum on my bank , that reply was fpr the MBMRAMP ones which is just over 2 grand

Does anyone know if this is correct, Monzo have sent me this regarding Mastercard rules. I can’t see how this can be correct as the money is claimed almost in a few hours from most merchants so how would it ever be possible to raise a chargeback.

The bizarre part to this is they raised 2 of the transactions out of the say 15 to this merchant a both were successful as the merchant never responded, but they wouldn’t raise the rest. They just told me this is because the 2 were raised in error.

Anyone heard of PPRINCE? DE

I sent an email to pixtub.io copying in police and UKNF who just sent me a letter saying they are actually under the Lithuanian authorities reg number 305964272 does anyone have emails for the authorities there to copy them in please

Yes please

if anyone knows Mastercard rules for debit card please let me know

Could Wexhype (London) be related to Wexslide?

How did you manage to get refunds from Wexhype?

I'll leave you my contact

[email protected]

I dont have them so not sure , try ypur luck