Boomerang casino payout (page 2)

Thank you, Radka. I really appreciate your support and understanding. I also hope Boomerang will finally provide clear answers so that Michal can reach a fair resolution. 🤞🍀

There is currently around 1 day and 15 hours remaining on Boomerang's response period, but so far they still haven't provided the evidence requested by Casino Guru's resolver.

Michal previously said this was Boomerang's "fair but final opportunity" to substantiate their decision. I'm now waiting to see what happens if the deadline passes without a proper response.

If Boomerang still doesn't provide the requested evidence, I would like to know what the next step in the process will be and what options remain for pursuing the withheld balance.

I will keep everyone updated when there is a new development

I won a lot of money at Boomerang Casino, but for months I've only received €7,000. They refuse to help me, and there's no custom deal available, even though their terms and conditions state that individual payments are possible. Unfortunately, my complaint here at Casino Guru isn't getting me anywhere, as they only send automated replies. Does anyone know who the owner is or where their headquarters are located in Cyprus/Malta?

The response period for Boomerang Casino has now expired. Casino Guru is showing 0d : 0h : 0m : 0s to reply.

Boomerang has still not provided the specific evidence or transaction-level information requested by Michal regarding the confiscation of my remaining balance.

I understand that it is currently the weekend, so I will wait for Michal/Casino Guru to review the case and decide the next step based on the evidence available.

I have attached a screenshot showing that the response period has expired.

I will update this discussion when there is a further development.

This casino is full scaaam be aware the casino should be in blacklist instead of giving high rating by casino guru and ask gambler

​Hi everyone,

​I wanted to share a new update regarding my complaint (ID: 223869) against Boomerang Casino.

​The response period for Boomerang Casino officially expired today with the timer hitting 0d : 0h : 0m : 0s. Over the course of this entire dispute, Boomerang has failed to provide any specific transaction logs or evidence to substantiate withholding my balance of ~€20,800.

​Despite the deadline passing, Casino Guru has now extended the timer by another 7 days to give the casino one final procedural opportunity to respond. While it is frustrating to experience further delays after waiting for months while the casino continually changes its explanations, I understand that this explicit 7-day warning is part of Casino Guru's final standard process before closing a dispute.

​I also checked official records from the Curaçao Gaming Authority, which show that Rabidi N.V.'s license (OGL/2023/103/0067) was revoked back in June 2024—meaning they were operating without a valid gaming license during this period.

​I have asked the resolver, Michal, to evaluate the case based on the evidence available on record if Boomerang fails to provide proof during this final clock. I will keep this thread updated as soon as the final resolution is declared.

Okay, but I'm still getting paid. It's just a small amount, 7K per month. That's currently the only thing I can complain about.

If the terms and conditions truly allow for an individual payment limit, I would ask them to explain in writing the criteria they use to grant or deny it. That's where the interesting question lies: not just how much people pay per month, but why they don't want to adjust that limit in this particular case.

Let’s hope the casino responds in your case as well, even though it’s already taking quite a while.

We don’t extend the timer just to drag the complaint out. The point is to give the casino another chance to reply and, ideally, to still resolve the situation instead of closing the case too early.

Since they have been responding up to now, hopefully they’ll do so again during this extra week and we’ll see some progress. Of course I can’t promise that will happen, but I’d definitely prefer to see the casino respond and the issue get resolved properly.

I can see that your complaint has already been going on for quite a while.

One thing I’m wondering about is the €7,000 you mentioned. Is that the total amount the casino has actually paid you during these five months? If so, that seems quite low considering the remaining amount is still around €40,000.

At first I thought the casino might simply be following some monthly withdrawal limit, but judging by the pace of the payments, it doesn’t really seem that straightforward.

I also saw that the casino replied again about a week ago, so hopefully there will still be some movement. How are they actually paying you at the moment — roughly how much do you receive per week or per month?

Currently, €329,500 needs to be paid out. And I've already received approximately €30,000.

The winnings are, of course, recognized by Boomerang Casino, and there were no difficulties apart from the initial verification process, which took a long time. The main problem right now is that I have the lowest rank, which allows a maximum withdrawal of €7,000 per month.

And as you can see from my complaint, we're just going in circles. I would actually be willing to forgo part of the sum if I received the difference faster. After all, you never know how long the casino will last...

I no longer trust Boomerang Casino and I would strongly advise players to be very careful before depositing there.

According to the Curaçao Gaming Authority records I checked, the licence associated with Rabidi N.V. / Boomerang Casino is shown as revoked. My disputed activity took place in April 2026, so this is a serious concern for me.

My account was closed and a balance of approximately €20,000–€20,800 was withheld. I was given different explanations for the closure, including an allegation about activity at a sister casino and, later, an explanation involving certain Open Banking transactions.

Casino Guru has now been handling my complaint for around two months, and Boomerang still has not provided the specific transaction-level evidence requested by the complaint specialist.

I find the continued delays very concerning. If the casino has clear evidence supporting the confiscation, I believe it should be able to provide that evidence and identify the exact transaction, rule and conduct involved.

I am not accusing anyone of fabricating evidence, but after this much time, I want the evidence to be independently reviewed and clearly explained.

I will continue with the formal complaint and regulatory channels and will post further updates when there is something concrete to report.

For players considering Boomerang Casino: please do your own research, verify the operator's current licensing status, and be extremely careful before depositing money.

With stories like these, the monthly withdrawal limit becomes irrelevant. If a large winning can take months to materialize, I'd definitely check that limit before playing seriously at any casino.

Sure, thanks for the additional information.

Withdrawal limits are often increased as your VIP level goes up, so generally the higher your level is, the higher the limit can become. Of course, the casino can still adjust these limits in either direction.

As long as they’re following their stated withdrawal limits, there may unfortunately not be much that can be done about the speed itself. The important thing is that they are paying you, even if it’s happening very slowly.

At the same time, I can definitely understand how frustrating this must be when you still have such a large amount there. At this pace, it could take a very long time before everything is fully paid out.

We’ll see whether our team can work something out with the casino, or whether your willingness to consider some kind of agreement could also help move things forward.

Fingers crossed.🤞

Unfortunately, nothing more will happen; the casino has already responded.

I read that just now. 😕

So, you will have to continue with the same schedule.

What's the most important thing is, you will get your money regularly as you should.

Nothing is trusted about this casino because they are operating without valid licence right now which means they can do whatever they want and they don't care about complaining on casino guru and others Website and also they don't care about negative reviews on Trustpilot a sham casino

Guys, I really need another way for to recover my money, please help me I don't know how to get my money from them

Hello, I see it's getting tense; it must be a difficult situation for you. Hang in, please. From my side the complaint is still open and the casino reached out, so nothing seems to be lost right now.

The timer is in its middle; let's see what the next update from the casino will be.

Hallo. Radka thank you for your response , this issue almost twoo months on the casino guru complaint platforms and my account was closed in April 2026 , if there was such evidence then casino should provided them long time ago , and I was busy with other issues In all this time they thought we wil keep his money he don't care and they were wrong because its my money and I want my money back it simple