Thank you, Radka. I understand now. I was mainly concerned because the casino’s response period had ended and I was expecting the assessment to follow shortly after. I appreciate you explaining the process and I’ll wait for Michal’s assessment. Hopefully he can reach a fair conclusion based on all the evidence available.
I am reaching out regarding Complaint ID 223869, which was recently closed as "Unresolved - Insufficient evidence from casino" with 24,175 Black Points applied against Boomerang Casino.
The operator confiscated my balance of €20,800 without providing transaction logs or proof across four response cycles. Since the formal complaint process has concluded, I wanted to ask if you have any community insights or guidance on next steps for players dealing with Rabidi N.V. entities following their sub-license revocation (OGL/2023/103/0067).
Specifically:
Are there any known ADRs, insolvency receivers, or legal avenues that other community members in similar situations have utilized?
Is there a specific forum thread or group where affected players are coordinating documentation regarding Rabidi N.V. brands?
Thank you for your time and help in keeping the community informed.
Best regards,
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