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Withdrawals on rtbet (page 19)

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2 years ago
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Romi
7 months ago
itus

Does anyone know what's going on with RTBET Casino? Everything has changed in the last few months. Customer service has changed, the VIP manager has changed, and withdrawals are delayed. Can anyone recommend a reputable casino that pays out within a few days? Myinpire, Malina Casino, Legiano. Each is worse than the last.

Automatic translation:
millo12345
7 months ago

Perhaps there was a change in the management or something?

Hopefully, we'll find out, but how long have you been waiting for your withdrawal, please? Have they explained the delay anyhow?

Romi
7 months ago
itus

There are so many withdrawal requests. That's all they say. I've been waiting since Monday, but a few months ago, withdrawals were processed in one day, now it takes several days. They say it's true that my withdrawal is delayed, but that I need to be patient.

Automatic translation:
millo12345
7 months ago

Yeah, unfortunately, you can't do much about it; just really be patient. It may happen sometimes that an online casino is overloaded by withdrawals. It is not easy on anyone, right?


Surely, though, inform us about the situation, and if it will go on for long, let us know, please, and our complaint team will try to intervene.

Edited
Romi
7 months ago
itus

Collection arrived thank you very much

Automatic translation:
millo12345
7 months ago

That's great, really.

How long did it take at the end, please?

If you'd like to write about your experience in a user review, you can do so here at any time, by the way.

Romi
7 months ago
itus

I waited 5 days, before it took 1 day because I had a level 4 then I moved to level 3 so now it takes 3 to 5 working days

Automatic translation:
millo12345
6 months ago

Not that bad, though, right?

3 weeks ago

I’m on day 12! Nothing yet….Wondering if they will ever process it? Seems like a very poorly run site or a scam/fraud.



Edited
Dp0031
3 weeks ago

Hey, did the casino tell you why you're waiting 12 days? We usually give casinos 14 days to pay out players. Did you have to verify your account? Were you playing with a bonus? 

Please let me know.

Jaroslav
3 weeks ago

they are saying everything with the withdrawal is in line and nothing needs to be done, but they are just very, very busy! Every time I ask they are "working on it"

Dp0031
3 weeks ago

Yes, in another thread about this same casino, a player is also waiting. It seems to be a delay, but if 14 days pass, I would definitely file a complaint. It shouldn't take the casino an unreasonably long time to resolve this, and we'll do our best to assist you.

3 weeks ago

Sounds good! Yeah was initiated on May 17

Dp0031
2 weeks ago

Great, now we have to wait for developments and for our team.

Hope everything will have happy ending. 😊🍀

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