Forum Complaints Discussion Volcano Vegas payout

Volcano Vegas payout

2 weeks ago Butte
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579 views 71 replies
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2 weeks ago
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Hey people,

I read this page on the internet that I might be able to help me. I deposited 1600 euros at vulkan vegas and had 875 euros paid out so that I got at least half of it back.

I also entered all the documents for verification on 6th February 21st and were also accepted and since that day my payment has also been in processing, but today is the 5th day where the rules also state the amounts from 500 to 5000 within 5 days get paid and I haven't seen anything yet the customer service always says I should wait and my visa bank the credit card takes payments from everywhere where the money comes from, what can I do or can you help me



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2 weeks ago
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file yesterday it was said that I don't have to or shouldn't worry ... now comes something ...

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Butte 2 weeks ago

Hi, it seems that Volcano Vegas has some troubles with payments to Germany. We have already multiple threads about it. You can read it here:

https://casino.guru/forum/general-gambling-discussion/it-s-about-volcano-vegas

https://casino.guru/forum/complaints-discussion/vulkan-vegas-declines-payout--caution-

https://casino.guru/forum/casinos/volcano-vegas-payout


Anyway, it seems they always paid to the players so I believe that if you keep waiting, you should eventually get it.

Daniel 2 weeks ago

Okay thank u daniel i just was upset but if they have problems i will wait how long should i wait before i post here again?



And if i will get the payment the next week i will give them a good rating 🙂

Edited by author 2 weeks ago
Butte 2 weeks ago

I know it may won't make you happy, but it seems that the withdrawals usually take 14 days (considering the previous cases on our forum). Anyway, I advise you to contact the casino every few days and ask about the status of your withdrawal. In this case, I'd contact them via email. Yes, it's slower, but you give them more time to investigate what's going on compared to when you're with someone on a live chat.

Daniel 2 weeks ago

Thank u very much . I will wait but why they write in their rules that they need 5 days than ...😅

Edited by author 2 weeks ago
1 week ago
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Great and now they have booked my money back on my account why can anyone help me?

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1 week ago
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They say now that I should pay in with a different payment method and then pay out over it, but I did the other forum where the links are in it and was then blocked.

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1 week ago
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So now I've done it with my bank card sent everything for verification, she assured me that everything will work, I've topped up 10 euros now and 35 gambled, now pay 840 now I can't do anything except wait and hope that it will come I will days again report here oh yes and she has assured me 100% that it will work

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1 week ago

I am having the same problems they are breaking there own rules they took my payment through visa after waiting the 5 days they told me there visa was down and try another way so I've tried bank transfer and still nothing but if you look back at there complaints there visa is down since last year but they still take your money even doe they no they won't be paying you back your winnings

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