ForumComplaints DiscussionPlease help, Vulkan Vegas does not pay out winnings

Please help, Vulkan Vegas does not pay out winnings (page 6)

3 years ago by Adrian96
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Fran-87
2 years ago

How long did it take you?

Automatic translation:
celulardetrabajo16
2 years ago

So the verification has been completed yet you're currently waiting for your winnings, correct?

In what status your withdrawals are, please?

2 years ago

So the verification has been completed yet you're currently waiting for your winnings, correct?

In what status your withdrawals are, please?

2 years ago

Yes, of course, the verification is already done, and currently the withdrawal is still INCOMPLETE


It would be 3 days with the same status!

Both the interbank transfer and the withdrawal to the skrill wallet!


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2 years ago

Well currently I DO NOT GET AN EMAIL AT ALL, AND THE WITHDRAWALS I HAD HAVE BEEN CANCELLED THEY DON'T GIVE ME A WHY, only to try again

Now I am only withdrawing with skrill which is verified and all

Let's see what they say and if they reject it again for no reason

file I leave you a short of the conversation where they do not give me reason and that I communicate later

Automatic translation:
celulardetrabajo16
2 years ago

Hello,

thank you for the explanation. Well, I would wait for this Skrill withdrawal and if it does not proceed again or no proper explanation will be given, you should consider submitting a complaint.

Kindly let me know how it continues.

Adrian96
2 years ago

Hello!

I've had this at a few casinos. And I really play in many, so definitely more than 20-30 different ones. Wherever I had problems, I immediately turned to https://www.advofin.at/projekte/online-casinos-de/ or https://gluecksspielhero.at/ . Most of the casinos accepted me and at least demanded my stake back, which I have already received from 2 casinos. I basically only use it when the casinos are a little stupid. Maybe that's something for you too.. in any case, all the best and good luck with your "nerve-wracking" fundraising. I know how it isss... lg

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2 years ago

Good day, tell you about my retirement case.


As of today's date, they have deposited a percentage of my withdrawal since I made three withdrawals


Two withdrawals of 3000 soles and one withdrawal of 400 soles


And what they have deposited to me is a withdrawal of 3000 and a withdrawal of 400 and in this case or it is time to wait for the other withdrawal to arrive in the same way I can specify since the casino is reliable but they take time to pay

Automatic translation:
celulardetrabajo16
2 years ago

Hello,

If I understand correctly, so far you have only received a portion, 3000 soles left on your casino balance, right?

I would ask the casino. There may be some withdrawal limit you exceeded, so they sent you just those two.

Ask the casino and let me know, please.

2 years ago

Hello everybody,


I made a payout of 130 euros on 09/23/22 and a payout of 100 euros on 09/26/22 at Vulkan Vegas. Since then, both have been set to "processing".


With such small sums, the money was actually always in my bank account within the next 48 hours.

So far I'm still waiting and the customer service just keeps saying I should wait, the payout is being processed by a payment service provider.


Maybe I'm just too impatient, but I read somewhere here that volcanic Vegas had a fake license and was closed.

Now I'm completely irritated and wondering if I'll get my money at all.

Automatic translation:
Zockahontas
2 years ago

Hello,

It's very important to distinguish between the original Vulkan Vegas and the fake clon Vulcan Vegas, this clone has been closed.

So, where do you play, please? If it is Vulkan, I'd wait a bit, I guess that the withdrawal will be checked soon, this is a reputable casino after all.

2 years ago

Okay, I wasn't really aware of the clone thing. I play the original. Thanks!

Automatic translation:
Zockahontas
2 years ago

That's great, I was worried for a while.

Kindly give the casino a few more days, to process the paymnet. Let me know as soon as you have some news, please.


2 years ago

I received my prize 6 days ago. Just forgot to tell. A heartfelt thank you

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Zockahontas
2 years ago

Hello there! That's great 🙂 Do any special wishes you would like to fulfill now?


2 years ago

Hello, I want to file a complaint, I am from Argentina and when I wanted to deposit 2,000 the casino took 4,000 from me, and I wanted to withdraw it, but it was not enough so I deposited again, in total I stole 8,000 pesos and I played something until 11,360 pesos, ago I have been trying to withdraw for more than 2 months and they reject me and when I communicate with them they tell me the same answer, that I should communicate later to have an answer, do not play, do not pay, they keep the money

Automatic translation:
ORIANA01
2 years ago

Hello there,

I went through your complaint briefly, but it seems quite complex now at the beginning.

As far as I can see, the account was verified, the card verified as well and you have not played with any bonus. Well, I guess this issue needs some explanation from the casino.

2 years ago

I asked them a thousand times and they always say that it will arrive and not to worry, since I filed the complaint my history of attempted withdrawals is clean

Automatic translation:
ORIANA01
2 years ago

Just a kind reminder: please use the "reply" button, otherwise the person you wrote to will not be notified. Thank you 🙂

The issue with your withdrawal history sounds quite suspicious. I'd like to ask you to update your complaint thread, you can do so here.

1 year ago

Vulkan casino scammers do not waste time and money !!!

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1 year ago

I won a grand then got banned !! Support will unlock my account if I refuse to win!! This is fraud

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