PlayID withdrawal problems (page 3)

I also noticed that this is a fairly common complaint from players. On the other hand, a bunch of other sites also use the portal and continue to operate. In any case, I understand that it is quite unfortunate when a casino operator takes this complex intermediate step, which cannot be disputed by a third party in the form of, say, a complaint, because it is not a casino as such.

Well, then the only option is to either not use it and take the bonuses directly at the casino, if possible, or choose a different casino group.

Hello, I have a question.

How can I withdraw money from playID to my bank account?

This option should be available for you in your casino account, I believe.

Have you tried to contact them and ask about it?

I am very disaoppointed. I have been playing with PlayID for over a year, suddenly the casinoes stop giving me all the bonuses including wheel of fortune, bonus crab, weekly deposit bonus and even collections! I was only a few points away from getting a 500 euro prize from collection at the same time that they want me to verify myself again. Of course all of this happens when I have an additional 400 euro waiting to be withdrawn.

Do NOT play here, even if you have no problems for a long time and a loyal player they will fuck you over whenever it suits them.

Which casino exactly are you referring to, please?

Also, it is very important to fully cooperate with the casino even when they ask for some additional documents in order to withdraw your winnings.

Have you sent everything they asked for?

Withdrawal pending for over 36 days (FUNiD / PlayID)

Hello,

I would like to report a serious problem with an outstanding payment.

I requested a payout of approximately €1,200, which has now been in "pending" status for over 36 days.

All required verification documents were submitted in full, including proof of identity and bank statement to confirm account ownership.

Despite it:

- The payment is still pending

- It is still cancellable.

- Support only responds with generic standard messages such as "please wait", "high payout volume" or "technical problems".

I have been repeatedly assured that my case has been "escalated" and "prioritized," but without any progress.

Now I sometimes receive no replies at all, or only identical copy-pasted messages.

From my point of view, this is no longer a normal delay, but a systematic postponement of the payment.

The provider apparently operates under a license from Costa Rica, which makes filing an official complaint difficult.

I have already publicly documented the case and now hope for support or similar experiences from other users.

Thank you.

Same here.

Could you please tell us at which casino this is happening?

Also, please follow this link, where you can submit the complaint, and our team will try to help.

It has been way too many days since you're waiting for a withdrawal.

Thank you for your feedback.

The problem concerns the casino FUNiD / PlayID.

The withdrawal was requested over 37 days ago and has been permanently in "pending" status ever since. It can still be cancelled.

All required verification documents were submitted in full, including proof of identity and bank statement.

Despite multiple escalations and assurances that the matter would be prioritized, no action is being taken. Support only responds with standard messages such as "technical problems" or "please wait".

I will use the link you provided and submit the official complaint.

Thank you for your support.

I meant the name of the casino you played at, not the hub, though.

Please post the URL, if possible.

Hello.

Profits were made

Robocat 800 Euro

Librabet 500 Euro

Spinanga 1000 Euro

A bit playful again in between.

Ultimately, I want to withdraw 1200 euros of it, and 800 euros are in the account at Playid.

01.03 Requested a payout of 200 euros

04.03 500 Euro

05.03 500 Euro

Nothing has been processed yet.

Thank you very much for your help.

https://robocat2.com/de/

https://m.librabet393073.com/de/

https://spinanga857637.com/de/

Hello, and thank you.

I guess I understand the problem because I've been discussing these FunID, PLayID situations with players for quite some time. The problem is that this hub was created by a casino operator, but it is not actually a casino, so when the payouts are provided through this service or hub (or based on the Google play description - a ewallet), we have very little we can do to help, I'm afraid.

Simply put, we can try to investigate if the payment is due on the specific casino side, but we cannot help out with PlayID delays or issues.

To avoid misunderstandings, do you currently have any delayed withdrawal requests visible under your specific casino account? We can then go through the specific options together.

Thank you.

No, not in the casino, only on Playid.

Oh, I'm so sorry to hear that. I wish I could help, but in this case the only way through is to keep pushing FunID support through chat and emails. You know this hub simply works as a grey zone and it's not supervised by gambling authority even though it was created as a casino tool—separate KYC processes are even repeatable; hence, players who are stuck with these accounts have very limited options.

No payment for over 6 weeks – no solution despite multiple inquiries

I have now been waiting for over 6 weeks for a payment, which still hasn't been processed.

The status remains "pending" and the payout is still reversible. All required verification documents have been submitted in full, yet no release has been granted.

The support team provides no concrete information, only general answers such as "technical problems" or "please wait". A binding timeframe or a comprehensible explanation is completely lacking.

I was repeatedly informed that the matter had been prioritized, but without any visible result.

Even after this long time, there has been no progress or clear communication.

In this form, the process is incomprehensible to me.

I would currently advise caution here.

In my opinion, such a precise description of how the hub or wallet works provides the best fair warning.

I just wished to give something constructive in return, but as demonstrated by the FUnID itself, their actions and efforts are highly involved one way or another. 🙁

With luck, it won't take longer than absolutely necessary.

Thank you for your feedback and the information.

I understand your point and will document the process as accurately and objectively as possible.

Current status:

The payout has been in "pending" status for 45 days and is still cancelable. No processing has taken place so far.

All requested verification documents have been submitted in full. Communication is exclusively via the payment service provider FUNiD / PlayID, and I repeatedly receive only generic responses such as "technical problems" or "please wait".

I was also repeatedly informed that the matter had been escalated and prioritized, but the status remained unchanged.

I will continue to document the further course of events.

Thank you for your support.

Thanks a lot for helping other people see how this hob can make things harder.

45 days—that's challenging to see with my own eyes.

Thank you for your feedback.

Yes, the duration is now very unusual. The payout is still in "pending" status and can still be cancelled.

All verification documents were submitted in full some time ago. Despite multiple escalations and assurances of prioritization, no progress has been made.

I will continue to document the further course of events.

Thank you for your support.