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PlayID withdrawal problems

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4 days ago
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4 days ago

Are there any other players here who are suddenly experiencing problems with payouts from PlayID?


I have linked several casinos via PlayID (including Frumzi, OnlySpins, Legiano, etc.).

I withdrew €300 from OnlySpins using PlayID, and once you have the money on your PlayID, you can also withdraw it from there to your bank account.

I initiated a withdrawal with PlayID on January 9th and it still hasn't arrived in my account. On January 13th, I was told there was a problem and the withdrawal would now be prioritized. Still nothing...

On January 16th, I was told that after dozens of withdrawals, I supposedly needed to verify something again and that support would contact me. However, even today, January 20th, I haven't received any email from support, nor have my emails been answered. The live chat support is also unhelpful.


Until November or December, PlayID payouts only took a maximum of 24 hours, and now I've been waiting for over 11 days!

Edited
Automatic translation:
knuckle17
3 days ago

May I ask if the verification is needed directly at the casino you have played at or if the PlayID asked for it?

I'm not quite sure how it works, to tell you the truth. 🤔

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