Gambiva Casino experiences (page 2)

There is reason to suspect fraud. It is interesting to wonder if the game providers and payment intermediaries Visa, MasterCard, Revolut are in collaboration and are involved in the fraud? After all, Gambiva's operations and funding are not possible without these partners. Could casinoguru hold the game providers and banks responsible.

Have you already passed the verification at this casino, or are you still waiting?

Hi Romi, my account on the Gabimva website shows as verified. But I sent the documents for KYC 72 hours ago and haven't received a response. I don't know what else I can do. My withdrawal is still in process.

Unfortunately, the review won't be published that soon, though. Hopefully at the beginning of the year.

Hi Felopo80, I did the same and I agree; it does not look very promising at all. Perhaps you find out the same... few points:

"Gambiva.com doesn’t look like a reliable casino.

Player reviews are overwhelmingly negative, mostly complaining about missing bonuses, unresponsive support, and withdrawals being delayed or blocked. Trustpilot is full of 1-star ratings.

The licensing situation is unclear as well. Some sources list an offshore Anjouan licence, others say the site doesn’t show any valid regulatory information at all. In practice, that means there’s no strong authority to protect players if something goes wrong.

Community feedback (including Reddit) also flags Gambiva as a very new, low-transparency casino with no real track record. Marketing pages paint a much nicer picture, but none of those claims are backed by reputable data."

Well, makes sense that new casino can hardly be proven; hence, I would be careful with judges because also the license is also not very clear marker, especially if there are only two off-shore possibilities with same "qualities" these days. 🙁

However, I'm not convinced this is a safe pick.

Hello, I believe I can add a few points here: game providers supply games to licensed or soon-to-be-licensed casinos through sellers, not fraud detectors. Moreover, getting the AOFA or Curacao license is like buying a stamp in the post office when it comes to quality. None of those licenses is capable of investigating or helping players in need.

Those casinos do not cooperate directly with payment providers; there is usually a long chain of third-party providers. The operators nee to reach the regulated markets, which pretty much explain the second part. 🙁

All the information, in my opinion, supports the idea to stick with locally licensed casinos, especially nowadays.

It quite "sucks", doesn't it?

It seems we've been scammed out of our money. I look forward to your comments as you get any updates.

Hi All.

i have two withdrawals pending since last weekend. 300 euro and 400 euro. Asked for KYC which I provided Sunday evening (7 DEC). Haven’t heard a Word until today. Identidy have been verified but they needed New docs for Pop and adress.

I choose to se this positive, that I at least get some kind of reaction. But besides of that I agree with you. It doesen’t look good.

And it is so strange. Because, to be honest, the site it selfs is one of the better I have played at. Such a shame if it turns out to be a scam.

Hi, I received a reply today asking me to rate their customer service. At least they responded, so I have some hope. Because the website was pretty good for playing games.

Hello.

I received that email earlier this week, so it's probably very automated.

I understand. I requested the withdrawal on the 9th. If you have any updates, I'd appreciate it if you could keep me informed here. Since you requested the withdrawal first, they should respond to you sooner, I understand.

Thank you

Absolutely. I'll update when something happens!

Very kind of you. I hope it gets resolved.

All the best,

Very kind of you. I hope it gets resolved.

Thank you so much,

5 .12 made a withdrawal and no response from the casino as to when it will be paid. A couple of weeks ago they said the processing time would be max 36h. Does anyone get money from gambiva.com casino....they are collecting deposits and closing the site and continuing under a new name.

Quick update Gambiva.com

I received an answer yesterday to my question about why the payout is taking so long.

Hello Daniele,

Thank you for your message.

We would like to inform you that there is currently a slight delay in your payout, as it is still being processed internally. Please be assured that the matter is being reviewed and you will receive an update as soon as possible.

We sincerely apologize for the inconvenience and thank you for your patience and understanding.

If you have any further questions, please do not hesitate to contact us.

Best regards

Marco

Hi, I have received the same message twice.

Hello,

I haven't even received those messages yet. I find it strange that they're at least replying. I think that at least by replying, our withdrawal will be processed, even if it takes a while. What do you all think?

Yeah, let's see? They never answer questions about when the withdrawal will be paid. Seems very unreliable.

I would like to address this post to every player who faces issues with this casino. We allow casinos 14 full days to resolve their problems, but you are welcome to submit a complaint request if you need support.

https://casino.guru/complaints/create 👈

Given the circumstances, I just wanted to remind you of this way in this thread.

I hope the casino will do something about it.