HomeForumComplaints DiscussionBeware of Gama Casino - Gama does not pay out

Beware of Gama Casino - Gama does not pay out

1 year ago by Malaga
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3,972 views 21 replies |
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1 year ago

I will briefly describe my case here.


I filed a complaint against Gama for violating player protection. Gama has admitted this and promised a refund of €1,800 in the complaint.


So I waited and let Gama comfort me every day.

Until I received an email that the money had been sent to me. But the money never reached me. Gama then cheekily claimed that the problem was with Neteller.


Of course I wrote to Neteller and they confirmed that the casino was lying.


Gama then claimed that they had a problem and that I should give them my bank details and they could solve the problem immediately and send me the money. I don't normally give out my bank details, but I was persuaded to do so by the promise that the money would be transferred immediately.


It's been 6 days now and the support, like Gama itself, have only excuses.


Nothing happens and Gama doesn't transfer the money.


Not only does the casino appear to be in financial trouble, but they brazenly cheat and lie to their players, demanding data by making false promises.


I can only warn everyone here about Gama. Unfortunately, Casino Guru is also not very helpful and does not even contact Gama.





Automatic translation:
Malaga
1 year ago

I just replied to you here.

"Unfortunately, Casino Guru is also not very helpful and does not even contact Gama."

I think you fail to understand the concept - we did:

file

https://casino.guru/gama-casino-player-requests-a-partial-refund

We are currently waiting for an additional response from the casino representative. As you probably also missed the casino did respond a few weeks ago while we contacted them first.

I wish you a fair ending, I really do.


1 year ago

I made a regular post on the Cat Casino forum. Why is this checked first? I wrote more than 3,000 characters for it and put a lot of effort into it. Since when are forum posts reviewed? It has a very bad aftertaste. I ask you to approve my post.

Automatic translation:
Malaga
1 year ago

Kindly mind my explanation here.

This is not a live chat, so the next time, I ask you kindly to skip your weekend demands.

At last pay attention to my responses:

https://casino.guru/forum/casinos/catcasino---general-discussion/3#post-66264




1 year ago

I will briefly describe my case here.


I filed a complaint against Gama for violating player protection. Gama has admitted this and promised a refund of €1,800 in the complaint.


So I waited and let Gama comfort me every day.

Until I received an email that the money had been sent to me. But the money never reached me. Gama then cheekily claimed that the problem was with Neteller.


Of course I wrote to Neteller and they confirmed that the casino was lying.


Gama then claimed that they had a problem and that I should give them my bank details and they could solve the problem immediately and send me the money. I don't normally give out my bank details, but I was persuaded to do so by the promise that the money would be transferred immediately.


It's been 6 days now and the support, like Gama itself, have only excuses.


Nothing happens and Gama doesn't transfer the money.


Not only does the casino appear to be in financial trouble, but they brazenly cheat and lie to their players, demanding data by making false promises.


I can only warn everyone here about Gama. Unfortunately, Casino Guru is also not very helpful and does not even contact Gama.





Automatic translation:
10 months ago

Stay away, the same thing happens to me, they are scammers, they don't even have money to pay the players, what should you expect 😂 dirty casino

Automatic translation:
4 months ago

I think this casino is a bunch of scammers.

Automatic translation:
4 months ago

You casino guru how much do you charge to let these guys steal more from the players

Automatic translation:
4 months ago

I don't understand why you make so much Tam Tam, you are shameless.


Automatic translation:
4 months ago

You are a bunch of scoundrels

Automatic translation:
popbobi82
4 months ago

Hi, could you first say what happened to you here before you talk like that ? 

Describe your situation so we can see if we can help you and don't go over the events. 

4 months ago

Hmmm....Gama.casino??? I don't believe it!!! With Catcasino.com and Daddy.casino the best that there is...They pay out within an hour at most and it doesn't matter if you played with a bonus or without ☝️ There are payout problems every now and then but nothing tragic, just request a new payout (technical difficulties according to support) the only downside is that they don't have PUSH GAMING 🙈

Automatic translation:
Dlhan
4 months ago

If you answer someone specific, it is a good idea to use the "reply" button, so the player will be notified of your response. 

I see that you have better experience with this casino. What payment method do you use ?

Jaro
4 months ago

I mostly pay with credit card and crypto ...sometimes by bank but indirectly 😂

Automatic translation:
Dlhan
4 months ago

Thanks, I thought it might be crypto but I know that for some players even bank transfer can come pretty fast. Thanks for the reply. 🙂

1 month ago

Stay away... scammers... don't pay

Automatic translation:
wiednerchristian1980
1 month ago

Would you like to tell us more, please?

Which casino have you experienced this issue at, and what happened exactly?

1 month ago

Would you like to tell us more, please?

Which casino have you experienced this issue at, and what happened exactly?

3 weeks ago

I always have problems with the payout...the day before yesterday I won and successfully got 3k into my account...the other payouts were rejected...the bank transfer method has also disappeared from my payout methods...yesterday I tried to withdraw via bank card...450 euros...same thing...first payout went OK then rejected...now I have to verify myself again...only problem...when I want to upload my selfie...it says error...contacted support...always the same...it's about 9k in the account...I'm making a commitment...Gama is trying very hard to prevent payouts...so be careful and keep your hands off

Automatic translation:
wiednerchristian1980
3 weeks ago

Gama Casino

Automatic translation:
3 weeks ago

Although I have already made countless transfers, I now have to verify myself again and the selfie photo is also rejected...I'm really at the end of my tether...I've been playing for a long time but something like this has never happened to me before....

Automatic translation:
wiednerchristian1980
3 weeks ago

Thank you for clarifying the name of the casino. I had to ask just in case, so we wouldn't get confused.

I saw that you wrote about the same issue in its general thread, so please let's stick just to one of them, because there is no need to spread posts all around the forum if they are regarding the same issue. I hope you understand.

As I read all the information you have provided to us, I really believe that you should file a complaint here, and our team will try to investigate the matter at this casino.

Please use this link to do so and explain the issue well, so the complaint team gets all the information regarding what exactly is happening there.

I hope that we'll be able to communicate with the casino and resolve the issue as soon as possible.

Let us know, please, how you decided. I keep my fingers crossed here.🤞

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