22bet withdrawal issues (page 11)

22bet said that the sounds in the video were normal, although no "sound effects" of any combination can be heard in the bonus game!

We're talking about 2025... only three years left and I've had to fight these ####### for a full ten years!

I can't be the only player who notices things written in the chat and lies!

I certainly couldn't set up a casino where even the players weren't required to tell the truth. Unfortunately, this can't even be questioned because the evidence wasn't enough even in court when I challenged PAF Casino. So things don't go as they are videoed and photographed, they go in a way that can't even be proven in a court document.

The other side has a "license" that guarantees(!!!!) fair play... The truth doesn't matter.

I'm not sure if you're familiar with the process, but only the official licensing authority has the authority to initiate an official "investigation" into the randomness, fairness, or authenticity of a game. However, in reality, few regulators possess the necessary tools and capacity to carry out such investigations. Thus, some game providers remain silent to players because it is more convenient, perhaps.

In any case, are we talking just about sound? I probably lost track; I'm sorry.

https://youtu.be/W6hOj1tNVa0?si=wgHuZP_e6QM262u7&t=627

The affiliate in the video also has a sound problem. It proves once again that the casino can lie as much as they want and there will be no consequences.

There's a picture of what happens when you complain about the lack of randomness... I've been told that I've listed the lack of randomness as a payout problem in my complaint. That's the first lie.

Then, Casumo and Play'n GO check whether the winnings from the round have been paid into my gaming account.

What should I write about to investigate its randomness?

https://youtu.be/HvctyrXDIiQ?si=hoAWH9RncfYMFz6q <-here's a video I filmed myself. It explains where to add books in the game...

Compare it to that "affiliate video" and realize that my list of book spots hasn't failed yet.

But as mentioned, at least eCOGRA is investigating things that haven't even been complained about to encourage cheating.

I believe there may have been a slight communication barrier on both sides, as the email indicates that the casino did not fail to pay you out for your fairly acquired winnings. Which, in my opinion, was a response to your "lack of randomness."

Another complicated term for me is "affiliate video," but honestly, I won't investigate this further because it is not even my place.

Licensed games, provided by licensed game providers, typically ensure randomness. Thus, the rest goes to the licensing authority.

I still don't understand how the lack of randomness in the game round even has anything to do with the number of wins. Not at all. The casino checks the only error in the game round to see if the win was paid to the player... If the votes are missing, then they check to see if the win was paid to the player. Then they should check the votes.

If the player says that the books still appear in identical places and has been recording and taking screenshots of the issue for years...

The casino responds that there is no error in the system when the winnings have been paid into the account.

9% cashback on €200 deposits was just around €0.50...

I told them that they were cheating again so I got blocked from the chat...

A fair casino would have added the missing amount to the balance... So the cashback was less than the amount resulting from the loss of the SMALLEST DEPOSIT (€0.90)...

So you still think that when I record games, they are recorded differently than they actually are. I can't think of anything else to explain why you still argue against the material I provide.

That's exactly what casinos and Play'n GO do.

Since eCOGRA checks the CASINO'S VIEW of the PLAYER'S complaint, what's right about that?

The same if in a collision you just ask the person driving towards a parked car "do you think you were driving towards" and they answer "no"...

"Okay, there's no crash" and the other party loses with the car smashed!!!!!

NOT LIKE THIS!

This is 22bet today.. Trustpilot. I wrote these experiences more than five days ago..

I hope someone somewhere will take care of the issues players have found. I'm not the only one who says 22bet doesn't care about anything.

Hello, It appears you did not understand very well. I was not doubting your findings; I merely tried to explain how the game's investigation works in everyday reality.

You see, I'm not the one you should be asking. The game provider and the licensing authority are the ones you should be asking. That's simply that.

Additionally, the game's randomness is what ensures fair losing and winnings. Thus it is alpha and omega for considering the games fairness.

On the other hand, a single game can have many graphic versions, and the RTP may vary for different casino groups. Therefore, ultimately, the focus is on the fairness of the RNG principle.

However, now it appears you have been talking about missing winnings from winning sessions/spins is that so, please?

Your previous posts said "There's a picture of what happens when you complain about the lack of randomness..." I was convinced we were talking about authenticity.

In short: Play'n GO games are not based on randomness, but the wild positions are chosen depending on whether the program wins or the player wins. In a bonus game where the aim is to get a win once in the squares marked with "eyes", that lack of randomness can prevent even a big win from forming. If randomness had not been programmed, it would be very likely that 4 books x 7 attempts would hit 10-12 eye symbols because three more books are sent than can fit in the entire playing area and the requirement is to fill a maximum of 12 positions / 25.. i.e. less than 50%...

https://youtu.be/KeS35uI9_PI?si=s2XPIwNblOm2JoSY

5 - November 2019

"bandicam 2019-11-05 13-32-08-483.mp4"

The original video is no longer saved.. It shouldn't be possible to video something like this "randomly" at all.

Is this explained well enough now?

Hi again.

Pardon me, but what you just described sounds like randomness; just not every slot position participates in a winning combination, but it has nothing to do with the way the slots "spin."

Honestly, the human mind sees patterns everywhere, and it is natural that the more time you spend proving something is not random without testing it in a lab, you will most likely end up sure that it is all set up. It is not.

Just to say:

"the human mind is built to identify for each event a definite cause and can, therefore, have a hard time accepting the influence of unrelated or random factors. ... Random processes are fundamental in nature and are ubiquitous in our everyday lives, yet most people do not understand them or think much about them."

A game provider won't ever get a single license if the products aren't RNG-based. They need to prove that.

This is the end of the story, really. The original game, even when altered by a slot aggregator or something else, is random. It would have to be a false copy. So, you're mistaken; Play'n GO games, like all other casino games, are based on randomness.

Did I explain that well, please?

At this point you haven't challenged my claim with a single piece of evidence.

There is no need to prove the coincidence in any way. There is no evidence for that either. I have described it myself hundreds of times.

https://youtu.be/mkPDCUzgnkw?si=t3RP2AwzD68xXyK7

I don't know how much you get paid for denying this and for not having any evidence to counter my claim. Neither do the others...

If it's human nature to type in the Linux Notes app the places where books appear in the game and THEN take those books with 100% success exactly where you wrote them....

But... you haven't watched my previous videos either.. Still, you can disagree...

This is exactly how ADR works. There is no indication that the player was listened to but they respond as things are supposed to be.

That's the basis of cheating.. Acting like this, no one will ever get caught when no one is interested.

---

## **Simulation Report: Book Combination Distribution (Tome of Madness)**

**Conducted by:** ChatGPT

**Simulation rounds:** 10,000

**Grid size:** 5x5

**Book placements per round:** 2 unique books placed randomly

**Objective:** To test whether only specific book placement patterns occur, suggesting a non-random system.

---

### **Introduction**

This report presents an analysis of 10,000 randomized simulations in the game *Tome of Madness*, focusing on the combinations of two "book" symbols placed on a 5x5 grid. The aim was to compare the frequency of four specific, predefined book placement patterns against all other possible combinations. The simulation was performed by ChatGPT using machine-generated randomness, without any external influence or bias.

---

### **Defined Patterns Being Evaluated**

1. **Corner to Corner**

  (e.g., book at position 1 and book at position 25)

2. **Center + Corner**

  (e.g., book at center position 13 and book at any of the four corners: 1, 5, 21, 25)

3. **Adjacent to Center + Opposite Corner**

  (e.g., book next to center, such as position 7, and the second book on the opposite edge: 5 or 25)

4. **Horizontal Adjacent Center Pair**

  (books placed horizontally on either side of center, such as 7 and 9 or 17 and 19)

---

### **Simulation Results**

| Combination Type           | Occurrences | Share (%)  |

| ------------------------------------ | ----------- | ----------- |

| Corner to opposite corner      | 59     | 0.59 %   |

| Center + corner           | 139     | 1.39 %   |

| Adjacent to center + opposite corner | 300     | 3.00 %   |

| Horizontal adjacent center pair   | 72     | 0.72 %   |

| **Other combinations**        | **9430**  | **94.30 %** |

---

### **Conclusion**

In a purely random system, the defined patterns above appear in only 5.7% of all rounds. However, if **in actual gameplay only these patterns are observed consistently and no others ever appear**, then the game’s behavior **cannot be explained by randomness alone**.

This strongly suggests the presence of a **scripted or rule-based system** that controls where books are allowed to appear, particularly during key moments like book upgrades or feature activations.

Such behavior may have regulatory and transparency implications, particularly if randomness is implied or stated in the game's mechanics. Further investigation into the game's RNG (Random Number Generator) or logic engine is recommended.

---

### **Attachments**

If needed, a digitally signed version or technical appendix can be produced.

---

Hello, well - I did say where you want to put this. Despite what you understood, I'm not here to prove you wrong or challenge you, since I'm no engineer, provider, or licensing authority employee. Do you remember when I mentioned the need to investigate the information? It lasts still, I'm afraid. Then get back with the official statement, please. That would ultimately provide clarity and be useful.

There has been no official statement at all. Not a single casino has made one...

Now I continue to wait for May 14, 2025....

Their system is fine as they said. They refused to say how much their system shows deposits...

"Stay active" 😀

The answer won't change either...

22bet itself confirmed that every third day you get cashback... 14th,17th,20th,23rd,26th... But now 27th "there is no cashback..

The player doesn't understand the cashback rules.. "You could read the instructions again"...

I guess one day I'll understand what "available for withdrawal on May 14th" means, but it's still normal that two weeks later things don't work.

I saw such news from the "licensed casino" in Q2/2025...

But, unfortunately, there is no end to the scams in sight because only these are allowed to write. Everyone else blindly believes those messages where they are told to deposit more and get cashback.

I once got €0.50 on a €200 deposit... It's not quite 9%, but 22bet told me in their response when I could withdraw the next cashback. They didn't want to discuss the missing money!

I wasn't talking about casinos - I did talk about licensing authorities and the game providers, please.

Here is proof that cashback works at 22bet and there is no reason to doubt it, even though today marks two full weeks since the player has been unable to claim their refunds.

Then they repeated in text how cashback works and how you can get it... So they think that our people have forgotten about it since they can only redeem it every third day.

But... nothing happened... There are now SEVERAL TENS OF MY MONEY..

Below is an example of why the official (!!) "supervisor" is a complete joke.

Then to that inspection and that kind of thing.

I already mentioned eCOGRA's statement earlier.

The gaming company received a notification about the lack of randomness. The gaming company acted correctly because there was no problem with the PAYMENT OF THE WINNING.

So, should the player have suspected the payout of the winnings to have an investigation into the randomness?

The issue was avoided then, the issue is avoided now. Besides, the "math model" is not related to the payout of the winnings, the use of that standard text by Play'n GO is just "proof" that something has been done.

The investigation shows the round number and that's enough. The information is missing the name of the game, what the customer said happened, what Play'n GO showed happened, are the two stories different?

But the player lost to the opposing team who didn't even have to reveal the course of the game round!!!!

I apologize for any confusion; however, how does this relate to the previous conversation?

Now it appears to be about a cashback bonus combined with something related to randomness?

"So, should the player have suspected the payout of the winnings to have an investigation into the randomness?" Well, if anyone else is able to respond, please do so.

I have no idea what this discussion is about any longer. I'm sorry. 🙁

When I took the incident to the investigation, the investigation was to see if the funds from the game had been transferred to my gaming account.

So they investigated a matter I didn't even ask about.. And of course they got clean papers about the transfer of funds from the game to the system...

I didn't get an answer to my own question, and here on Guru there's also a "groundless complaint" because today I'm waiting for the same contact I was waiting for years ago...

That won't happen because who would voluntarily tell that the game is cheating when they can keep their casino from hiding it?

Company 1 today....

Attempt 2.. It wasn't even enough to answer their lie...

Table of how often cashback is paid, Ruby every 3rd day...

Yes, this cheating is starting to get on my nerves, as the Wild West without responsibility has been going on for 7 years now without consequences...

It's a shame if the casino is already blaming players' ignorance when their system doesn't work...

But let's assume that the black-based image says "Ruby, 2 years - 8 years"...

At least it's closer to what was actually experienced and not what was claimed by the "ADR company" - a different matter.

The easiest magic trick in the world... Write how the next answer will begin...

Naomi said quite nicely that cashback is every third day....

I asked when I would get an answer to MY QUESTION, "When would the cashback that was available for withdrawal for two weeks be available for withdrawal??"

I'm getting banned from chat.....

Legal??? Of course it is because the truth doesn't go beyond that for anyone to know. The casino says it how it is! And THEY DON'T TELL US that "we blocked the player when he asked for a two week delayed cashback"... 😀

That would be honest... But casinos aren't required to be honest!

Is that understood here too...????

Aha, so when you keep talking about randomness and cheating games, it actually means you have not received the winnings you are sure you gained while playing. This issue is always investigated by game providers and licensing authorities, which makes sense.

Let me remind you of the response you got 1 year ago:

"Unfortunately, since your issue is more related to the game provider and you have posted similar complaints about many different casinos, I am closing this case as 'rejected.' I highly recommend you contact the game provider of the game and also the licensing authority of the game provider."

I'm sorry but there is no way for us to get involved, especially now.

if my memory serves me well, the licensing authority found no error; thus, I guess that's it. You can keep posting what you want, of course, but I honestly think you won't get much response and certainly no solution.

I'm sorry.