ZoloBet Casino - general discussion (page 4)

When you say use... Keep talking.

I had a pop and it was ok. It didn't do much in the way of entertainment, I was just wondering when is this over lol.

😂 Ok, point taken - Now I wish I had never said that....

Back to the Droodles, don't hesitate to add your honest feedback to the competition thread. It's ok if you did not enjoy that; we care about honesty. 😎

BIG WARNING -

Casino hasnt processed withdrawals in 4 DAYS is claiming 'Technical Issues'. Still accepting deposits. Sound familiar? Likely cash flow issues/ out of money.

Well, in all honesty, a four-day delay is not a sign that the casino is out of money. The technical issues are quite common these days and may include third-party payment providers, among others. I can assure you you are welcome to submit the complaint, yet we provide casino with 14 full days to resolve such matters and no one outside the casino is able to resolve technical problems casino has been experiencing. 🙏

I suggest you calm down and give the casino some time to deal with it.

Bookmark this post. I gurantee you it is a cash flow issue.

They have ignored multiple emails.

DID NOT contact players to let them know was an issue.

WILL NOT comment on which payment methods it affects and which alternative can be used.

HOW MANY times at CG have we and others seen this same behaviour when a casino is sick

Warning to players. Could be a very bad sign for Zolobet players.

Withdrawals pending 4 days and they are claiming 'Tech issues' with no end in sight. Not confirming which methods this relates to and not offering alternatives.

WELL, I believe there is no point in repeating the SAME, so, for your sake, I only hope my version is true.

If they fail to pay you in the next 10 days, we shall see what the complaint team can achieve.

Technical issues may affect the entire platform's ability to process withdrawals, and there may also be problems with third-party payment providers, which typically handle all available payment options since they are responsible for providing those services.

Good luck with your prognosis if you want to go on like this. I mean it well, and I hope you won't need our help.

Just use logic.

They are still accepting deposits but the glitch is only affecting withdrawals…

They did not inform players of this.

They are not responding to emails.

Scatterhall, Wasino, Nitrowinner, Zix, West (now mrwest). Same pattern a

Ok, I get it.

And if you are familiar with the Scatterhall situation back then, you can surely recall that four days are not enough to prove such a statement, and it must be investigated through the complaint—proving the casino did not respond or pay. A month ago, the casino representative was handling a complaint—two, actually. Not to mention the other activity.

I understand what you're saying, but technical issues lasting for a few days are just not enough, nor are working deposits.

I genuinely appreciate you bringing this to my attention, but forum posts alone cannot accurately predict future outcomes. First, the casino has to fall down to be recognized as such. Please assist us if you do not receive payment within the next 14 days.

I will work with you of course.

But we know where this goes.

I’ve alerted zolo to me posting on here but they’ve gone head in the sand.

It’s been 6 days no withdrawals, I’ve just counted again.

7 days. No withdrawal.

No responses to my 3 emails...

More complaints popping up here and around the web now. Casino not processing withdrawals. But still taking deposits....

I have been waiting for a withdrawal for 5 days. They emailed me this today a few hours after I emailed.

Is always a worry when there are tech issues. I get that,

Sadly, that's the point. Unless the casino fails to pay, no one can confirm that the technical difficulties are not the actual problem. If you come across anyone else, please suggest the complaint process.

Especially for those cases, the Complaint Team came up with a 14 days rule, meaning a few days or even weeks are not enough to be certain.

The more complaints that are submitted, the clearer the understanding of the events will be, I reckon.

Thank you for the screenshot. I would like to believe this matter will be resolved during the next week as suggested. I imagine this is still disturbing, of course.

Let's see how the tech guys handle it!

9 Days. No withdrawal

And no information regarding it whatsoever?

Hang in there, please, even though it must be nerve-wracking not to know what is going on.

10 days.

They've not replied to one of my emails. Unfort there are a bunch of complaints on here now about it and if you google them more come up saying theyve been waiting 7 days - 8 days etc.

Maybe CG should put a warning on the casino page saying 'Currently Tech issue preventing withdrawals'

They sent me this email today? I’ve been waiting about 7 days.

Apparently it’s a ‘global withdrawal problem’ whatever that means. I think we know how this is ends 😞

Hello,

I believe how it works here. From the casino's perspective, they have been transparent in communicating the problem to players, so we cannot conclude that this is the end. I know it's easy for you players to guess; we don't guess, we investigate, and the casino must fail to be punished. As you know, we normally allow casinos 14 full days to overcome problems with withdrawals; only then do we step in. At this point, we can't predict what is going to happen.

Essentially, our role as admins is limited to reading your forum posts.

I apologize, but the situation remains unchanged. We value your caution and believe it will be beneficial for those who plan to visit the forum.