ZetCasino - general discussion

If you want to discuss anything related to ZetCasino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Hello i make withdraw from zetcasino i have 3 withdrawls 250euro,500euro and 40 euro 7 days i wait for my withdraw what to do can you help me?

Hello, have you already passed KYC? What information did you get from the casino? I would suggest asking the live support.

Please note that even 14 days are ok, depending on how quickly the casino verifies and processes the payment.

Yes i send all my personality information and this say me wait 3 days works i wait 5 and dont have any answer. On friday they send me only 40 euro. for another withdraw i wait 10 days and dont have any answer withdraw its on pending i made and another withdraw with 1000 euro and have balance 6000 euro and i am scared for my money maybe its scam???

Hello. It must be very inconvenient, even so, ask the live chat frequently. Be persistent but polite. You got the first payment - that's good.

Share all the news.

Yes i receive 4 withdraw i make now new 3 withdraw we will see what be happened

It's great to see you already received a part of your winnings. That sounds promising.

Hello there.

Have you received any additional withdrawals so far, please?

Is everything alright?

They are thieves who have already refused me a payment, I redid it but they ask me for a lot of documents that I have already sent before.

I just hope that the withdrawal made for the second time is successful with waiting times of 10 days

Hello,

there must be some reason why they need additional documents, I'm sure.

Did they tell you something?

The truth I have been writing with them since 2020 they asked me the documents at the beginning sent were fine

Then at a withdrawal they asked me to verify the account sent and everything was fine

Now they ask me for documents they cancel my winnings without giving me a valid reason in the end I was annoyed I want to lose my money but I will never play with them again they are scammers they send me emails all the time but I am not answering anymore

Once the live chat worked where they gave you all the explanations now that doesn't work either

They decided to start scamming bastard people

Hello,

I must say I'm quite confused. This casino earned a very good reputation so I'd assume that there must be some reason.

As far as I get it you were successfully verified two times and now it does not work anymore.

If you were verified a few years back it may be the whole problem now. You just need to prove it is still you and it can't be done without your cooperation.

I'd advise you to get in touch with the casino.

Your winnings are at stake now, so let's give it a try.

Sorry if I even sent a paycheck to verify that I have to do more

Then when one reloads and leaks there are no problems.

Come on, let's forget they are thieves or they do everything to make you replay the winnings maybe to the umpteenth withdrawal maybe they pay but that's how it is to cheat people

They have certainly lost a good customer

Let them go to f .......

Well, it's definitely up to you to make such a decision.

Hope you will find a casino that suits you better, maybe you should try using cryptocurrencies instead. A least you could avoid a payment method verification.

I don't feel anything there are more serious platforms where to play where they pay and don't break the boxes

Apart from the fact that I report zetcasino on all the sites where I can do it, it is now a matter of principle

You should submit the complaint. Just click there.

If the casion did something wrong, we will clarify.

Feel free to prove your principle 🙂.

But I meant directly to those who grant curacoa licenses it will take time but I will find a way

After so many requests they finally processed my withdrawal but still the documents are not good

At least this

Thanks for the update. It sounds quite strange to me. The documents should be good enough to send you the withdrawal and verify your account or they're not good enough so the casino would need to request them again.

If you receive all the money you tried to withdraw, then who's going to force you to send the document they want?