Wunderwins Casino - general discussion (page 3)

I don't expect anything to happen, since 10 days have already passed since the alleged payment problems and my successful verification confirmation. Since then, it's only been empty promises that it will be reviewed as soon as possible. Nothing at all is happening.

I just experienced this again in a chat:

Hello! 💬 I'm so glad you contacted me. You're in good hands, and we'll make everything easy and smooth for you today. 💗

Ruby • 19 m

That sounds good, Ruby. Your colleague Charles promised me yesterday that the payments team would definitely contact me today and that my withdrawals would be processed today. Please follow up on that; the day is already half over.

Martin • 18 m

I need a moment to verify your account, please.

Ruby • 15 m

Of course.

Martin • 15 m

"Unfortunately, there is currently a slight delay in the relevant department due to the high daily volume of requests. However, I can assure you that your payment will be processed as quickly as possible. Please wait a few more days, and if you do not receive an email from the payments department, please contact us so we can follow up."

Ruby • 6 m

You're kidding me, aren't you? Ten days ago, several of your colleagues assured me that it would be processed as quickly as possible.

Martin • 5 m

Your prompt processing has now taken 15 days!

You've filed a complaint, you've been verified, so in my opinion, the last step is just to wait. I understand how unpleasant this is, and I wouldn't want to be in that situation myself, but unfortunately, that's just how it is. In the end, it's better than not getting any money at all, so we'll just have to accept it.