Wonaco Casino - general discussion (page 4)

I had the same problem €2400 and I made 3 withdrawals, 1 of €250 and 2 of €500 since the maximum is 3, after 3 days they gave me €250 then nothing for 2 weeks and more....at that point I played again €1900 after losing them I requested a €500 withdrawal and after 3 days they gave them to me....

I don't know how they work, but I think if you win a lot, they try to make you play them again.

Then I managed to win another €500 and I got it but you should wait to see if they give it to you by sending reminders every now and then....

If after a long time they don't give you anything, try cancelling and making smaller withdrawals without getting caught up in the game.... after a long time maybe they'll give them to you.... I recommend you wait even 3 weeks, at least 2 without playing anything at all before trying to cancel, play something again and withdraw like 400 or 500, just wait for it to arrive and then make the second one

No, it's not good because you win easily compared to AAMS, it practically pays at least 10 times as much if not more. However, of the 2400 won, I only had 500 after 2 weeks because I replayed €1900 in 1 evening.....if you win a lot they delay a lot, maybe 1 month for a withdrawal of €500.....usually I have never had these delays with any casino I have tried apart from a couple of terrible ones.

I'm waiting for my funds and then I'm closing everything, terrible casino, I don't recommend it at all

May I ask if your account is already fully verified there, and what does the support say about the withdrawal, please?

That really was not a very good experience indeed.

I guess you don't play there anymore, right?

Wonaco Casino is unfortunately disappointing. They emphasize that withdrawals take up to 3 business days. I waited 10 days for my first withdrawal of PLN 300 and then canceled it. Now I have PLN 8,000 to withdraw, with a single withdrawal limit of PLN 2,000. I requested a total of PLN 1,990 and have been waiting for 14 days, and still nothing!! Support keeps telling me to be patient and that the matter has been treated as a priority. Unfortunately, they are doing nothing about it and the withdrawal is still in my account. Please help, as this is very irritating on their part.I will only add that the win was made without any bonuses.In the verification tab, it says that your account does not require any verification.

evidence in the form of screenshots

May I ask, though, why you canceled the first withdrawal?

Also, have they sent you any kind of explanation about why the delay if verification is not needed, as you said?

I love the name of this casino, will sign up and deposit just for that 🙂

Of course, I canceled it because it was a small amount of exactly 300 zlotys and I waited for 9 days. Later, from that 300 zlotys, I made 8 thousand zlotys and today I have been waiting for my payment for 15 days. Along the way, I wrote to them 4-5 emails regarding my payment, and in each email, I received a similar response apologizing for the delay, asking for patience, and saying that my payment is secure. I have screenshots of all the conversations.

Well, I'm glad to see you've found your style; however, I would consider the other user experiences. Would you be happy waiting more than two weeks for your payout? Just saying! 😀

In any case, why is the name so appealing?

Greetings,

I have a pending withdrawal of 250 euros from November 30th. The request was successful, but they say it's a shame the money still hasn't been seen.

I requested a deposit via Bitcoin Cash on Hype.

When I called back this morning, they even copied and pasted the data, saying there were problems with my credit cards... too bad I requested a withdrawal on bitcoin, not on my card.

Help!!

What did the casino say when you confronted them with this, though?

Any reply from them, some explanation?

They say they made the payment, in fact it is closed... but the money never arrived and no one knows where it ended up.

Sorry, what do you mean that it's closed? Like that they finished with the payment? 🤔

Our team will look into this whole situation in your complaint, and I hope that the casino will cooperate with us and we'll find out what actually happened.

I sent you the photo to the email address you provided...yes, for them it appears paid and therefore closed...

Then our first responder Tomas will have a look at it, for sure.