Winnita Casino - general discussion (page 5)

Hey, how long has this situation been going on, that you can't withdraw money? Did they say when the technical problems should be resolved? 

So they didn't ask you for any verification, so you probably don't need to go through that process yet. We give casinos 14 days to pay players, and we'll see what you write, and if that doesn't happen, we'll try to help you.  

What do you say?  

Dear customer, I understand that it's frustrating to wait without a clear goal. We have no reason to deceive our players.

Because it's a super detailed process, it can really take time to complete.

Once it's finished, withdrawals are processed normally, and you'll receive all the money you're waiting for. If you've followed the rules, you have nothing to worry about. Thank you for your patience.

VISIT THE SITE

Kind regards, Miriam

Winnita Support Team

If you have any further questions, please feel free to contact us via online chat or email! This is what I received regarding my €900 withdrawal request. Does this seem normal?

Dear customer, I understand that it's frustrating to wait without a clear goal. We have no reason to deceive our players.

Because it's a super detailed process, it can really take time to complete.

Once it's finished, withdrawals are processed normally, and you'll receive all the money you're waiting for. If you've followed the rules, you have nothing to worry about. Thank you for your patience.

VISIT THE SITE

Kind regards, Miriam

Winnita Support Team

This is what they answered me this morning

Don't play with Winnita anymore. They're lying scammers. When you deposit, they take your money right away without any verification, but when you need to withdraw, they invent a thousand different types of verification just to keep you from getting your money.

Two weeks ago, I had requested a withdrawal of 1700 euros on Winnita. They invented the account verification and after I sent a thousand photos of documents, they sent me only 350 euros of the 1700 euros requested.

I waited 7,800 euros for 5 months, then I gambled them away. They don't pay after 14 days, they make up anything. Avoid them, they're scammers.

Here is the Winnita website and how it pays out winnings. They give you a little something and then block your withdrawals to make the real ones.

This is what customer service told me. 

Well, if you are going through verification, what they wrote back to you is quite general, but that's normal. Every casino and every player must take this process seriously. Once you go through it, everything should be fine and you should get your money.

If you've been waiting for 14 days, in my previous reply I told you that you can file a complaint with us (green letters).

That's all we can do for now.

I requested the withdrawal on August 13th. The strange thing is that I've been able to withdraw without any problems so far. Chat support told me they don't require any documents and that the problem lies with the payment provider, a reason I've heard so far on all the other sites I've played with. They haven't given me any timely feedback. They're very generic, and their behavior seems a bit strange. Tomorrow is the 14th day I've been waiting. I'll wait and then update you.

Sure, I see that you're not the only one with this problem, so if they're having technical issues, I hope they resolve them as soon as possible.

I'll wait for the next update.

I believe it will be positive.

Good evening, I have had 850 euros with a withdrawal request on Winnita for over a month, there is no way to receive them, they keep telling me that my account is under review, I don't trust them

They won't pay you I have 7800 euros since May

And what can we do?

Have they explained to you what they are reviewing, though?

That is a really long time to wait for withdrawal, actually.

Perhaps you should try to file a complaint here so our team can look into this issue.

What do you say?

I'm trying to file a complaint, but it won't let me log in. I'm really tired. They've been answering me the same way for a month. I don't know what to do anymore. Help me get my money back.

I see now that you were successful and submitted your complaint. Just need to be a bit patient now and wait for it to be reviewed by our team. We will inform you about any next steps soon.

To date still nothing, 17 days have passed and they still tell me the same things

Guys, they will never pay anything. Just think that after 3 months they invented that they couldn't pay me on my card due to a technical error and they asked me to change the payment method and as soon as I did they told me that another 14 days had to pass.

Perhaps you should file a complaint now. It really has been a long time of waiting.

Here is the link for you, and let us know how you go.