Winna Casino - general discussion (page 13)

That was funny...really.

Ok. Then perhaps you should try to file a complaint here, and someone from our first responders will look at it and inform you what can be done.

Will you go for it?

What do you mean they leaked your information, please?

I am unable to say anything yet, as your complaint has now been transferred to one of our resolvers, and soon he will start to investigate the whole matter, actually.

You are taking money from the Winna site to silence users and delete their comments, while I had proof, but you did nothing for me, and they scammed me out of $450 and blocked my account. You can see the users' comments here very clearly, what kind of troubles the Winna site brings to users. Everyone is unhappy with this fraudulent site.

I have all the evidence, but you supported them and made my account so that I could not do a poll, and it is your fault. When a user tells the truth, you do not let other users know the truth so that there is not much confusion in society because of a fraudulent and thieving site.

You took $450 from me by fraud and theft. I only had one user account and I had deposited $450 and had not withdrawn any money, but you blocked me because of the survey on casino guru and made my account inaccessible and did not give me my assets and I could not make my withdrawal. I have mentioned this before. You are a fraud and a thief.

Hello, I understand you are upset. However, you are putting me in the same position as the casino, which won't get us very far. MY colleagues are here to help casino players and I'm not aware of the proof you mentioned. No active complaint can be found, no user review. Hence, I'm convinced you are not yet familiar with how things work here. That's okay; I'll gladly help with that.

Of course, we are not paid for dismissing players' experiences. However, if you hold this belief, we will need to wait until you can present any evidence properly. https://casino.guru/complaints/create 👈

We're not the enemy; try to calm down, please.

I must admit that I don't understand your point here.

If you want to complain, please do so. The rest is sadly beyond reasonable response. How can I convey to you, given your current perspective, that we do not create fake accounts? You can either choose to believe your opinions and leave, as further communication should focus on constructive dialogue rather than blind beliefs, or you can be prepared to provide evidence for your claims so we can discuss the relevant situations in detail.

It is up to you.

I also discovered that this is another account you created to circumvent previous restrictions, and because your behavior remains unchanged and rational communication is still impossible to maintain, I am closing this account as well.

Please return when you are ready to respect what we do rather than repeatedly posting the same accusations.

The cherry on top. The VIP manager named Caelin promised my friend and I a deposit bonus. We both fell for it, made the deposit and played with our respective funds. After two days, he initially sent me a code that didn't work, and after two days, he told me I could no longer receive the deposit bonus. I spent $1,000 and my friend spent $2,000 for nothing. This is the final icing on the cake of an unfair casino

for the sake of justice I heard my friend and he provided me his chats

username : ROBFORD AND THEREALJOKER

Bennet, I really advise you to do the right things.

or I'll unleash a sea of ​​shit on you I swear

That's really unpleasant. That's not how it should be. If they want new players at their casino and offer you a bonus, they should deliver on it. Even though casinos don't have to offer bonuses because they can cancel them for players for any reason, this is a situation where I think it's not right. 

I also read the conversation, but I would say that I would not play at a casino like this. 

My question might be, why did you deposit such a large amount? If I want to try a casino, I would definitely never do so with that much money.

Hi, that's a lot of money you lost. Just at this one casino? I think you described the whole situation clearly. 

I'm interested in reviews. Where exactly did you find what you're describing, was it on our website?

Did they block your account too when you mentioned something about rigged slots and RTP?

Up until now, they've always delivered what they promised, so I trusted them and registered my partner, who also had the same problem. They're making a double fool of themselves for a few peanuts. Are they really that desperate? For $1,000 to me and $600 to my partner, they're losing two players with a total wager of $60 million at other casinos. Ridiculous.

If it's worth it to them, I don't know what to say. From what I've read, it's a management decision. But they definitely shouldn't lure players with bonuses just to not give them to them later. That's not pleasant, user-friendly, or anything like that.😕

Good stuff

Winna VIP Transfer Reward Issue Still (Unresolved)

https://casino.guru/forum/complaints-discussion/winna-casino-withholding-my-usd3-750-vip-transfer-reward--agreement-ignored--targets-miscommunicated#post-235141