Anonymized8404 years ago
Hello there.
Did the support explicitly tell you it will take 6 years to pay up the €12.000?
Because the way I see it, it is just your guess for now. But I would prefer to know your statement, of course.
Can you advise, please?🤔
It was wise to mention that also in the complaint, for sure!
Hello!!
Let's see, they don't tell you but you just have to be logical, if I can only make two withdrawals of 100 euros a month that's 200, right? And that is 2400 a year, right? At two years 4800 at three years 7200 at 4 9600 and at 5 12000 sorry sorry one year less. In 5 and that they do not have holiday bridges everything goes well. That is what they want, but of course I am already going the other way, if I can get them to give it to me in less time.
Hello!!
They canceled my withdrawal of 100 euros today!!!! Hahaha amazing, you know why, I have to upload documents from my cryptocurrency portfolio, KYC or something like that Hahaha when I don't have one, I really don't understand anything at all, why are they playing with all this. They think that by doing what they do I'm going to play the money for fun hahaha. They are totally wrong. They say that it is a mistake that a thousand apologies I don't know what, but I can't get a penny. I send conversation and message where it tells me the cancellation. Always good words but without money like this for a month…..
The withdrawal allowed per month is supposedly 2000 dollars/euros, exaggeratedly low. As in any casino, verification of your documents is always required to withdraw, some casinos require verification on the first withdrawal and others require it after a certain amount of total withdrawals is reached, but it is a normal procedure, some take a couple of days, others even months (yes, it's ridiculous, but it happens). Usually the documents that are required of you are your identity card and proof of address (electricity or water bill), collaborate with the verification, it cannot be avoided, when you register in a casino always verify your account, so they have no excuse for withhold payments
Hello!!
Let's see, they don't tell you but you just have to be logical, if I can only make two withdrawals of 100 euros a month that's 200, right? And that is 2400 a year, right? At two years 4800 at three years 7200 at 4 9600 and at 5 12000 sorry sorry one year less. In 5 and that they do not have holiday bridges everything goes well. That is what they want, but of course I am already going the other way, if I can get them to give it to me in less time.
Hello!
According to the latest review, which is based on the terms and conditions the casino provided this limit:
per month €2,000
per week €500
https://es.casino.guru/MaChance-Casino-resena
This is the reason I asked you for the calculation in the first place. As I was informed, we keep providing the lowest limits, so once you're fully verified, it shouldn't take more than half a year. 🤔
Could you advise where you find the limit of "two withdrawals of 100 euros a month", please?
Can you share the source perhaps?
Hello!!
They canceled my withdrawal of 100 euros today!!!! Hahaha amazing, you know why, I have to upload documents from my cryptocurrency portfolio, KYC or something like that Hahaha when I don't have one, I really don't understand anything at all, why are they playing with all this. They think that by doing what they do I'm going to play the money for fun hahaha. They are totally wrong. They say that it is a mistake that a thousand apologies I don't know what, but I can't get a penny. I send conversation and message where it tells me the cancellation. Always good words but without money like this for a month…..
I'm lost a bit.
Are you undergoing any verification (sounds silly for crypto, but ok, I guess), or is it considered a mistake from the casino? 🙂 I can't figure it out myself, I think.
Thank you.
hello!!
I do not have a cryptocurrency portfolio and I do not make income with this process either, so another excuse to lengthen the withdrawal process and as you can read in the conversations that I will put here now, it is a mistake by the casino.
This is how they have been since April 3, 2023, with all the documents verified and everything correct. My ordeal begins with the first withdrawal of 500 that is delayed until April 18, 2023 and what is my surprise!! Cancellation of the withdrawal because I earn more than I lost and the system lowers me to withdraw 100 euros per week. Well I argue and I ask again to withdraw 100 euros since it won't let me anymore. April 26 they accept my withdrawal, because a day later April 27 they tell me that they do not make a withdrawal because I have to verify kyc bitcoin wallet. I put everything here so you can see it and so there is no doubt 
Until they take away the verification of the documents, I will not be able to show you where it says the 100 euros 
Where it puts the requirements that must be met, when everything is fine, it puts the 100 euros
What they say is a hoax, I assure you, I fight every day with the girls, that they really are not to blame, but they are the ones who stand up for the casino that I see that they don't care about everything
hello!!
I do not have a cryptocurrency portfolio and I do not make income with this process either, so another excuse to lengthen the withdrawal process and as you can read in the conversations that I will put here now, it is a mistake by the casino.
This is how they have been since April 3, 2023, with all the documents verified and everything correct. My ordeal begins with the first withdrawal of 500 that is delayed until April 18, 2023 and what is my surprise!! Cancellation of the withdrawal because I earn more than I lost and the system lowers me to withdraw 100 euros per week. Well I argue and I ask again to withdraw 100 euros since it won't let me anymore. April 26 they accept my withdrawal, because a day later April 27 they tell me that they do not make a withdrawal because I have to verify kyc bitcoin wallet. I put everything here so you can see it and so there is no doubt
Hello,
I'm sorry - I can't read in Spanish. Could you rewrite the conversation here instead? It will get auto-translated.
What they say is a hoax, I assure you, I fight every day with the girls, that they really are not to blame, but they are the ones who stand up for the casino that I see that they don't care about everything
Could you explain the hoax in full? I want to unsure I follow you correctly.🙏
They keep not paying and always making excuses, a decent casino doesn't do this. Here I send more screenshots of how they are when they are not interested in the subject and when having 12,000 I cannot reiterate money when I enter, the casino manager closes conversations with me so that I do not speak anymore, I record everything and have all the approved documents. A shame
I'm sorry to say that, no one said this is an honest casino.
Have you seen the review?
I honestly hope you get your balance...
I already know, but I want to believe that they will give me my money even if it is late. Because there has to be some way to get it back, right? Or silk for lost?
Well, I would like to inform you that after 15 days have passed since my withdrawal of 100 euros, which was on April 18, 2023, I can say that I received my first transfer to my account, come on, a shame, they preach that withdrawals are every week and today is the 3rd I got the first one and gentlemen I was able to make another one today because until today, May 3, 2023, they did not give me permission to withdraw my money. Supposedly it was a retreat every week, well, not 15 days, everything was great and for 100 euros hehehe amazing. Well I have 11,900 euros left to withdraw what an ordeal awaits me. But hey, late what late these people are, they won't see a penny of mine. Assistant screenshot
I already know, but I want to believe that they will give me my money even if it is late. Because there has to be some way to get it back, right? Or silk for lost?
That's what I have been trying to explain... There is no direct way to get any money from a scam, unlicensed casino.
As long as we are not able to verify its license, I consider it to be unlicensed - technically, even the licensing authority usually doesn't support players. As I already witnessed in the recent past, instead the license is simply terminated. Sadly, no one cares about players' funds. 🙁
Well, I would like to inform you that after 15 days have passed since my withdrawal of 100 euros, which was on April 18, 2023, I can say that I received my first transfer to my account, come on, a shame, they preach that withdrawals are every week and today is the 3rd I got the first one and gentlemen I was able to make another one today because until today, May 3, 2023, they did not give me permission to withdraw my money. Supposedly it was a retreat every week, well, not 15 days, everything was great and for 100 euros hehehe amazing. Well I have 11,900 euros left to withdraw what an ordeal awaits me. But hey, late what late these people are, they won't see a penny of mine. Assistant screenshot
I wish you all the luck you can get!
Hello
Come on, you don't have a license to work? I thought so, it was not from Curaçao? Or not anymore?
I'm sorry..? No, I don't have any license to work myself. 🙂
As goes for the casino, the license status is "unverifiable" meaning - probably missing.
Yeah??? So I don't understand how they can work and that people don't know the truth about it, how many different websites recommend this casino, how it's good and that.
I hallucinate the truth how can they get to that. So I already lost the money
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