I get spammed too with bonus offers, yesterday even 200% special bonus via email and 4 or 5 other offers. This is so outrageous, they also advertise a new bonus. Here at Casino Guru there are now 41 complaints open. They owe us all money and advertise new bonuses this is deliberate fraud. And nobody does anything about it.
Waiting for 4000 that was proccesed 9/5. I hope that they have a lot of problems right now but after some time they will start to payout step by step.. have had 5000 euro already reccived (took some time) started a complaint aswell and hope they can help, but if they don't start to payout soon no one will keep playing there..
Have 15000 left on my account aswell so if the money i'm waiting for is gone I hope they get things right in the end and mayby I can reccive some of that insteed.
I thought about netent, play n go and other providers, do they want to be part of a casino that scamms people? Is it not possible to Contact them and mayby that Will get wild pharao going if the providers start to ask questions?
No clue how that workes just a thought..
Hello,
that a quite an amount you have there. I'm sorry but at the moment I would not be much optimistic when it comes to compensation. Frankly, those game providers are not bound to the casino in any way that could help with the pending withdrawals, this is why the licensing authority is here.
You can find the details here:

You can contact this authority yourself. Some players did it, so can join them if you want.
Hi, this is information that our colleague Adam received from their licensing authority:

"Dear Adam,
They do hold a license with us. They are currently under review and their license is suspended at the moment. We will be updating the status shortly once we have completed our review of this operator.
Regards
Compliance Department
Gaming-Curacao.com"
Guys, I hate to repeat myself but forget your money. They will now lose their license and go bankrupt. They probably don't even have the money to pay the winners their money. The drop is sucked. I've already finished with my prize, I've been waiting since May 9th. Remember, in Curacao everything is possible to attract people and get away with it unscathed
On the other hand, you now at least the licensing authority deals with it. They might have many similar emails to yours and they'll just reply to all of them once they reach some conclusion. I suppose that they wouldn't deal with the casino if they didn't read your email and other emails from players.
Of course, it would be nice to give you a brief reply confirming they received your email and they're going to investigate it, but yeah...it is what it is.
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.
An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.
Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026
Check your inbox and click the link we sent to:
youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.
You will soon be redirected to the casino’s website. Please wait. If you use some ad blocking software, please check its settings.