4 years ago
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Casino does not pay out money it was said 3 to 5 working days that are already over. Emails are coming in and no account is fully verified, so no documents are missing, I clarified them. In the chat you are always unfriendly and talk about general terms and conditions that are unrealistic, the deadline has expired and you simply do not pay the money.
There have been quite a few complaints about this casino.
VERY UNSERIOUS !!!
Hi there,
when will something be done against this casino? It doesn't respond to any emails, doesn't pay out any winnings, and doesn't even respond to your inquiries. It is in every country in the world that winnings are fraudulent and not paid out. People pay their hard-earned money to this provider, are happy when something has been won and these people just keep the money to themselves. I also don't understand why your rating is still 7.3 for a casino that cheats its customers. You would have to warn people about this provider ... I don't know of any casino on your site that has more black points and is still rated as good.
Kind regards
Sven
Hello Sven,
allow me to bring to your attention, that this casino earned a very bad reputation. It's not 7.3 - it's 1.5. Feel free to check for yourself.
As far as I can see, the first complaint you've submitted is now closed as solved. Still, you have the second complaint there with the same issue. Hope it's enough for you to stop playing there. Kind reminder, you can see the reputation there too.
So straight to the point - do not play there, we do not recommend it as well as you 🙂
Hello casino guru,
I made a deposit at Wild Pharaoh Casino last weekend and received a bonus. Now I have cleared the 50 euro deposit and the bonus. I have requested a payout of 400 euros. However, my submitted documents will not be checked and my payout will not be processed. Now I've been waiting 1 week for my verification and my payout. Live support closes the chat for questions about my withdrawal and the finance department doesn't respond to my emails. What can I do in this case. It is already several people as I have read in the forum.
MFG Andre
Hello Andre.
You can try submitting a complaint here: https://casino.guru/complaints/create
However, there are now 71 opened complaints against this casino. Players have a very similar problem as you do. Honestly, I'm not sure if we would be able to help in this situation.
For the next time: please deposit only in recommended casinos, read user reviews to get a bigger picture.
The bad thing about this casino, it accepts Paysafe deposits without a verified PaySafeCard account, and foreign PaySafe cards which are redeemed from Germany.
And that although this is prohibited by law in Germany.
That alone makes this company very dubious. And after building the site it seems to be just a clone of the casino "Jokerino".
So you can only advise against playing it.
Hello. 01/24/22 filed a request for the withdrawal of 100 euros, the account was verified and the money was not withdrawn. Chat gives mail where to contact, they do not answer there. Tell me what to do?
Здравствуйте. 24.01.22 подал запос на вывод 100 евро аккаунт верифицирован денеги не вывели. Чат дает почту куда обращаться , там не отвечают. Подскажите что делать?
Hello, I'm sorry you picked up such a bad casino.
Feel free to browse already submitted complaints against this one and also feel free to submit your own. However, almost all the cases submitted in 2022 are about delayed payment. To me, it does not look good at all.

I hereby indicate that on the 13/02/2022, I registered at wild pharao and entered the code for 10 euros free and started to play that I even got this value in the table 10,254.00 euros (as is possible), and however I reached ( 14,000.00 euros) after some time it went to 0 balance in the account I can access the account but it was fun to know that never in my life this is true. Account was 25kcupra
Hello, did you get any answer from the casino, please?
Are you in touch with them now?
Oh, I see.
I'm sorry but there are currently 26 submitted complaints against Wild Pharao Casino at the moment and most of those are about problems with withdrawal...
It seems like they decide not to pay.
You can submit your own complaint, but I'm not very optimistic, honestly.
Hello,
the point is to provide all players with relevant information. We intentionally add all casinos here - good ones, as well as questionable ones, keep players safe. We even added a special warning for the bad casino, check Wild Pharao:

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