Wild Casino - general discussion

If you want to discuss anything related to Wild Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

I don't think they accept players from Bulgaria. I received an invitation for a tournament, but when I started to register, Bulgaria is not on the list. Their rules say that you can't play from Bulgaria.

Hello Borkoborko39.

Thank you for your insight, you are right Bulgaria is not in the registration form, therefore players from Bulgaria cannot play at this casino. We have updated the info on our website and your cooperation is highly appreciated.

Hello,

as far as I know, you submitted the complaint against the Wild Pharao Casino. This thread is about the Wild Casino only.

Please, keep an eye on your complaint. Our team is working on it.

Thank you.

Sorry, I didn't realize that

No problem - just a kind reminder 🙂

Thanks

I checked this casino's games, bonus, wagering, max bet pet wager and even tried looking up the reviews online. Didnt find anything in the reviews compartment for some strange reason except for good reviews. Immediately upon depositing my money, I was strictly cut off of all games except for maybe 10 of the worst games available, 5 of which did not load at all. So I was forced to try and wager 50x or so the bonus and deposit funds on 5 screwball games (I cant remember exactly the amount of the wager as ever since then, I tried my best to blackout this traumatizing gaming experience).

When i checked to see how much in total I had to play through, the total was some insanely high amount like 8000 dollars. From a 100 dollar deposit. Maybe i didnt understand how the wagering works on this bonus, but when I read through many times I was pretty sure that I could not even imagine an amount by deposit+bonusXwager= 8000 dollars. When emailed them I got no response and you are unable to manually disable or cancel the bonus, not even an option. Miraculously I was able to pick myself up on 1 out of 5 options for garbage games, and beat the wager. Well obviously it was rigged because I just lost all my money the minute I beat the wager. I'm amazed I made it that far with how brutally terrible the game options were over half of which dont even load might I remind you. This casino is a sham, how many people they've robbed, just like me, I'm positive. DO NOT GET ROBBED AND VIOLATED LIKE i did. trash this peice of trash and save yourself before it's too late. I have screenshots of the wager and games etcetc.

Hello,

thank you for your experience.

I just want to be sure you played with some bonus, didn't you?

Commonly, the number of games available when playing with the bonus may be very limited.

Wagering depends on the terms and conditions and can be applied to the deposit + bonus as well.

However, I think it was just a coincidence that you lost immediately after the wagering was completed. Technically, it would be pretty hard to control your game at this level if not even impossible.

Feel free to write your own user review, please.

Hello everyone, IwildCasino is ranked 4th here on Casinoguru.

Because I often look for new casinos and trust casinoguru, I signed up at iwildcasino. Verifying was quick. Deposit no problem! As much as you want !! The problem starts when you win a large amount. For me it was about 7000€ .- payout ??? No, you're allowed 400 euros a day 🙁 then 1200 euros??? That's all well and good, only if you want to pay out 400 euros then the system shows Pending, i.e. in progress and you can't make any other payments until then. As it is, I've gambled everything away again, I'm still waiting for the payment of 1200 euros. 10 cent casino nothing for HIGH roller gamers.

d s easy to Hello,

I moved your post here, so it should be easy to spot it. 🙂

I understand that casinos with lower limits are not quite suitable for such players. We provide information that the weekly limit is €1200, so if you invest some time in a little research, you may notice that we've added a special filter to find casinos, especially for high rollers, meaning that the limits are higher:

browse here - it's just that the selection is not currently so favorable for players from Germany.

I guess you can always check the casino's limits here on Casino Guru, or in the casino's Terms and Conditions, the best suggestion would be to always ask the live chat directly, though.

help I need to file a complaint against wild casino for blocking me

after winning 1400 tonight on wild casino to night they suddenly locked me out of my account actually they locked me out of the entire site and the email address that show's is bogus I really need help

Hi, I would start by saying that this casino was not the best choice. Have you seen its safety index ? It is quite low and I would be cautious in depositing here. 

Anyway, as far as the complaints go, what exactly is your problem ? If you're interested in opening one, you can open it here at this link: https://casino.guru/complaints/all

Regarding the casino problem, did they tell you why they blocked your account ? 

Let me know.

This is the email I sent to Wild Casino and from which I have not had a response, help please do not let me withdraw my 1020 dollars earned legally:

My name is José Quirós Gallegos, from Costa Rica. I honestly feel scammed by this casino. More than two weeks ago I made important bets, the bet amounts were debited from my card, I made profits and from there the web of deception and lies on your part began.

I waited 7 days to withdraw my winnings by bank transfer to the same bank account as my card linked for deposits that I have at this casino.

I did all the required steps to withdraw my winnings through this method and twice my payment was rejected due to an error in the system that misstated my name on the ATM, by entering José Gallegos and not my real name José Quirós Gallegos. And you put that wrong, not me. Also because of the IBAN, which in my country is made up of 22 digits, I even sent them a photo of my bank account where the IBAN came so they could verify that it is correct and still only indicate that it was wrong. AND

I asked for them to call my phone number 5 times and they never called me back. At the end of a week of trying to see who could fix this, I was told that the bank transfer was not available for my country Costa Rica. Out of frustration, they told me that I could withdraw the money through MoneyGram, I tried twice and couldn't, because your system also rejected it. Then they told me that this payment method was not available for my country either.

Then, they told me it could be done by check, but then they told me again that it was not available for my country.

At the end of two weeks of coming and going in hundreds of chats and lies and deception, they told me that the only method for Costa Rica is Bitcoin, even though it is a payment that has no value in my country, I agreed as a last resort. Now seeing that you don't really want to pay me and that I have been trying to withdraw by all means for more than two weeks and it has not been possible.

I opened my wallet, copied the address link to receive the bitcoins. Again to my surprise the payment was rejected. Now it turns out that since I changed my phone these days I have to go through a verification that no one can tell me what it is about...

Now they don't even let me withdraw the money for bitcoin. Is incredible. And they make me call a number that I tried to call but the call does not come from my country. So now they say Wait for the call even though I have like 6 calls scheduled and they have never called me. They also tell me that they don't know what day they will call... meaning they can spend up to a month if they want.

I have all the chats and proof of lies, falsehoods and more. All the evidence of how this casino has arbitrarily prevented me by all means from taking out my legally achieved winnings. I feel cheated. I require you to take this seriously because it is an illegal abuse and illegal withholding of a well-earned profit. How is it possible that a casino that calls itself serious makes a customer from another country go through all this. I already realized that I lost that money, that you withheld it from me, you can even leave it to you if you want, money that I earned legally, but that in more than 15 days you have put up all kinds of obstacles so that I do not can take out. Leave that money, but I am evaluating all my legal options to sue, I am researching your partners and international casino regulations to bring all the evidence I have, which is many, to present my case. As well as putting my experience with you on all possible platforms. I feel frustrated, scammed and very sorry for trusting this casino. I am a player at other casinos and I have never ever experienced anything like this. I am an educated person, I come from a country like Costa Rica with educated people, I am an investigative journalist and I know my rights and these have been violated by this casino. I have tried to get you to collaborate and find a definitive solution to simply withdraw my profits and end this matter, in an act of good faith I have been patient, but I am already considering that money lost, what remains is to go to legal proceedings and other options you have at hand.

He says goodbye really disappointed to this casino,

Lic. José Quirós Gallegos.

Someone from Guru who can guide me on how to proceed and what to do. Thank you.

Hi, I have read what your problem is and your situation. I think there is nothing to wait for in this case and I suggest you file a complaint here on this link. I am also including a guide that might help you to know what you can expect from this process: https://casino.guru/complaint-resolution-instructions

Anyway, it is quite strange that the casino has given you several alternatives to choose from only to find out that the actual method they have given you is not suitable for your country. 

As for the call, you still don't know when you should get it, do you ? Is it a verification call ? 

However, our team will try to help you out and we'll see where we get to. Also, it's certainly nice that you have screenshots as well, because they will definitely be helpful. 

I really hope everything can be sorted out. 

So you're gonna go ahead and file it ? 

Hello. Finally, after fighting to get them to let me withdraw the money, I was able to do it. They deposited me in bitcoins, the problem is that in my country I cannot exchange that currency for real money. I'll try to see how I use it. Thanks for your support.

Good news. I'm glad you got your money and didn't have to file a complaint. 😊☘️

As for bitcoin, I think you will find some use for it, so I wish you the best of luck. 

I started playing with a 10$ promotional bonus and played through till now I have 1000 in winnings and it says since I won by using a promotional bonus in order too withdrawal any winnings I’d first have too deposit 50$ and roll it over at least 1 time before I can withdrawal any winnings… does this sound at all legit?