Wagerinox Casino - general discussion (page 4)

Well, just put $45.00 on the casino site and let me play few games, then now state that I am not in their jurisdiction. Horrible

what i'd like to know is the following: if this casino indeed is legit, how long would it take for Guru to verify their license?

Is this another "house of spins" or "slootz" type casino that seem legit at first and after turns out to be a exit scam so to speak?

would be nice to know.

Too bad I only deposited €50 but won a substantial amount. But if this casino is indeed a scam, I guess getting the €50 back using a chargeback would be nice.

"Unverifiable" to me means there is no license at all, on a Curacao licensed casino all you have to do is click the regulator seal on the casino site and you will be taken to the regulator's site and check if the license is real or not.

Not having a license is not a real problem to me, faking having one is definitely a problem, I have played in illegal/unlicensed casinos and they have been playable (they pay out, process deposits, etc) but I wouldn't trust a site that fakes a license or claims they have a license when it's not the case

Have you tried cashing out already? Is your account verified?

Yes, my account is fully verified, the Support agent on the live chat confirmed this.

I requested a cash-out on 2023-12-11, it's still pending...

Hi, I see you already got a reply from SunsetGaze. It's basically unverifiable when our team tried to verify it. It means exactly what the player wrote in his reply to you. 

Therefore, you need to be careful where you play and choose licensed casinos first of all. You can then contact the authorities if something unpleasant happens. This way if there are problems you can contact us, for example, but if the casino refuses to cooperate you have no authority to turn to as they do not have a valid license. 

Hello, I see you have a complaint with us and we are waiting for a response from the casino. I wonder if they will reply and if they will be able to resolve your situation. 

If not, will you proceed with the next steps you mentioned ? 

Have you cashed out before? If so, how long did they take complete the transactions on past withdrawals? Were you playing with a bonus or with own funds? I see you already filed a complaint, there is not much to do except waiting for the casino to react. There is really no reason to hold withdrawals if you wagered the required amount of times your deposit, the account is verified and if the payment method is the same as the one you used to deposit then there shouldn't be any problems, waiting is annoying but there is nothing left to do

Al these casinos are related.

Wagerinox

Houseofspins

Turbospins

All dont pay out there custumers and give the same reason. By all you get the same chatperson Mila..

Its all a big scam

No, this was my first time playing at Wagerinox and I managed to win some money. So no past withdrawals. I also was playing with raw cash, so no bonuses.

It's good to know all these details, I suppose you were already asked the same questions by the complaint specialist, so by your side everything is okay, now all you have to do is wait if the casino wants to react to the complaint. I know it's annoying to wait and probably the holidays will slow it down even more, but hopefully they pay you out

The group running this one is undisclosed, the other two you mentioned are run by the same conglomerate and both casinos hold a fake license 😬 this one remains unverifiable

Such casinos should be avoided if they cause problems and in larger numbers. I think now you will be more cautious about what casino you go to play. Although this is not the best experience, everything bad is good for something.

I hope you won't have similar worries in the future. 😕

Waiting already 5 weeks on my withdraw, I email them everyday and only getting standard emails back. My total withdraw amount is 2400 euro. Im so done with it, what can I do next. I tried to contact the Curacao Gaming Authority but without success. What is next?

How can you give this casino a 6,2. This casino don't payout the money. After 5 weeks still nothing, I contacted them alreay 200 times in email, only getting standard emails back.

Same story for me, and here they can supposedly help you...

Dutch people: Just had contact with a lawyer in Curacao. He says it's a no-brainer, these are pure scammers, it's hard, but your money is gone (mine too). If you want tips about real casinos, please let me know.

YOU KNOW WHAT I FIND WORSE IS THAT THEY ALSO DO IT VERY HARD, INCREDIBLE YOU CAN WHISTLE FOR YOUR MONEY

I know buddy! Just send me a message on my email g - m - a - i - l and my username for it, maybe we can join forces and get our money back.