TrueLuck Casino - general discussion (page 4)

And whose responsibility is it when a casino is unlicensed in a country, advertises itself, and readily opens its doors to gambling, yet lacks responsible gambling practices despite advertising them?

What does that mean for people with gambling addiction?

I suppose you'll tell me the clear player.

This has to stop. A person with an addiction, registered in a country like Spain, cannot access [a treatment center], and never would. They would never be allowed to in Spain. However, someone illegally comes to this country and nothing matters, anything goes, and they ruin families and individuals because it doesn't matter where they are registered.

And it doesn't end there. There are unlicensed casinos in countries that, when you disclose your gambling addiction, send you even more advertising aimed at people with this problem who hide behind the excuse that they deposit voluntarily. That's a lie. Problem gamblers don't control their actions, and these casinos help them and give them every opportunity to ruin themselves and illegally take everything with them. Imagine what they do to active gamblers: deceive and defraud them until they have nothing left, little by little.

I'm putting illegal casinos in countries that ruin the lives of addicts like True Luck, WinWin, BetAndYou, 0xBet. This one takes the cake. Woe to anyone who plays here, Spinit.

I understand what you are saying, but as you described, there is no single response that applies to every casino around the globe. Another perspective for example: As long as each country strives to have its own regulations and license, it sadly opens those risky scissors. More offshore casinos. That's the point; there is not just one single worldwide law jurisdiction; it's international law. Atroney would explain to you better. Those casinos should not be providing offers in regulated countries without proper licenses, I guess. But how does it fit online marketing? I'm not aware of any working tool that would, based on the player's location, block all international offers aside from Gamstop or other specialized apps.

Well, I respect your opinion and your experiences. I'm sorry I cannot help you.

I believe that whoever opens the doors to unnecessary risks and where tragedies follow should pay the price, just like someone who steals, swindles, or murders.

Life taught me that nothing is simple black or white, but I get what you are saying. One way or another, no one should play in this casino no matter the conditions. It has been proven to be insecure.

I am willing to do anything to prove the family tragedy caused by these types of casinos; anyone who wants to can prove it. This is true.

Of course, do you have someone you can talk to about it? Sharing usually helps. I'm sorry to say it so openly, but since we are no longer talking about concrete facts, I guess talking to someone who has been there could really help.

Hi. I understand that this must be frustrating when you want to close your account but the casino isn’t responding at all. My question is, if you don’t mind me asking, why do you want to close your account?

I’d also like to know what exactly the casino told you in response. I can see that you’ve already opened a complaint, so our team will work on the case and try to help you self-exclude your account.

In fact, because a big win has just occurred and I'm afraid my account will be closed immediately after the complaint is approved, could you look into it a little later, when my withdrawal has been completed?

Just to make sure I get my money and it won't be used as an excuse to close my account without me being paid.

I think it will take some time before we contact the casino, so I don’t think you need to worry.

Also, if the situation is that you open a complaint and the casino then closes your account or confiscates your winnings because of it, that’s certainly not something that should happen at a fair and reputable casino.

So, if you haven’t violated any rules, I wouldn’t worry at all about whether you decide to open a complaint or not.