Is there a reason why you brag about this casino so much? 🙂
You can tell me so I know more.
I was playing at TrueLuck Casino when I hit a game and number 10. Both bets were rejected and the money was taken. One of the bets was refunded to me, but without the win of course, and the other bet was not refunded at all. I lost a lot of money, even though both winning bets would have only been break-even at €2,000.




What was the reason the casino canceled those bets, though? Have they explained it to you?
In my opinion, there is not much to add until the casino provides its statement. While this situation may not be ideal, it is highly likely to occur.
When it comes to live games, occasionally even the game provider is involved; hence, it may take longer for the casino to get back to you.
I wish they had explained the details to you on the first occasion, though.
I suggest we stay in touch here to follow the progress, and I hope it won't take longer than necessary to resolve this matter fairly!
Same casino brand as booms.bet, lalabet etc. Trueluck is same brand as holyluck casino's. They change their casino brands all the time. Especially when the KSA slaps them with a fine like they did recently with booms bet.
There is a big affiliate behind trueluck casino called revduck.
They especially target the dutch market and mark the ksa. They are well aware the casino's are not liscensed and not allowed to offer games in the netherlands.
revduck website

When you confront revduck they just laugh at you.
Very big shady company. All these positive reviews are people who get bonusses if you leave a good review.
Do you play at this casino yourself?
It is a lot of information, but if you experience any issues, perhaps we could try to help, if you wish, of course.
Just the usual illegal gambling without a dutch liscense.
Https://fintelegram.com/softswiss-update-revduck-network-exposes-corporate-shell-game-and-affilka-powered-illegal-casino-infrastructure/
Hey, can you tell me what happened that the casino doesn't want to pay you what you won? The fact that they blocked your ability to chat with them is probably not the best thing, but I know it happens.
Please tell me more and maybe we can offer you a helping hand.
The casino that I am going to report to the European authorities after I closed my account a few months ago and warned them about my gambling addiction, they continue to send me advertising to my email today, two times.
The service is appalling; I haven't seen anything worse.
Hey there, I cannot say this is an isolated case. I recall many other players reporting the same across many casino brands. Can you also close the mailbox? I mean, it could help. The European authorities won't help in a practical sense in the matter; that sadly always falls down to players and their closest. Speaking of that, do you have someone close who can change your access details for the mailboxes where casinos keep sending promos? There is no such app, but since the point is to stay away block can count.
And who is responsible for the moral and physical damage done, losing everything?
Well, someone has to be held accountable because enough is enough with the harm they're doing to people by deceiving them by saying they comply with the laws of all countries and with responsible gambling.
And when this happens, you are also responsible for not lowering their security rating and covering for them. It's crystal clear that they don't comply with responsible gambling and what they want is to deceive players, like this casino, and I can prove it to you with all the evidence. It's not a bluff, and even so, it's useless to prove it and tell it like it is.
I guess it is quite obvious that this question is about moral principles, and therefore there is not one basic general response. For example, did you check the casinos' reviews and fairness before you started depositing there? Does the casino look like one with a serious approach towards players? Now imagine that someone can ask you, why did you play there?.
This casino has no license for example; therefore, I would say it is risky to expect the same standards as a casino with your home license.
https://casino.guru/true-luck-casino-review
There is also information saying, "Self-exclusion does not work properly." The Safety index is 1,9 out of 10. So much for the question I guess. 🙁
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