TrueLuck Casino - general discussion

If you want to discuss anything related to TrueLuck Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

The casino feel is very nice

It has almost all the well-known toy companies.

It is indeed live communication.

immediate.

I will personally apply for an audit to be conducted on the reliability of this casino, to the detriment of the players.

I think someone should have done it.

From what I've seen, the casino doesn't have a very good reputation. I've noticed that it often fails in cases where players want to self-exclude. Responsible gambling is a very important part of the experience, so be sure to keep that in mind if you play here.

Did you have something to do with live chat when you highlighted this feature?

Hello. I made so many tries to close my account. I have speak with live support and so many emails but nobody answers me or help me. I want to close my account due to addiction to gambling and nobody closes my account. I want to delete it immediately

Hi, I'm sorry that the casino isn't doing anything about your situation. 

According to the safety index, I'm not really surprised, to be honest. 

I would try to lodge a complaint with us, and maybe we can help you, even though I saw that a similar case was recently closed with the casino failing in this situation. 

Do you think you'll go for it? 

Hello thank you for your answer. What can i do else ?

I would try our complaint, and if that doesn't work, then I would try the authority - Anjouan.

But with autority it can be longer process. 🤷‍♂️

Alternatively, as part of our Global Self-Exclusion Initiative, we've partnered with BetBlocker, a UK-registered charity providing a free service to support people worldwide. You can find more information about our initiative here (https://casino.guru/global-self-exclusion-initiative) and about BetBlocker here (https://betblocker.org/).

BetBlocker is quick and easy to install on multiple devices, taking just 2 minutes. Once installed, it blocks access to over 84,200 gambling websites and runs quietly in the background. The service can be used anonymously and helps individuals manage their access to gambling safely and appropriately, whether that means complete restriction or limiting access during vulnerable periods. 

Additionally, BetBlocker includes a list of 824 gambling information sites. These sites primarily inform users about and advertise gambling services. You can choose to include these sites in your restriction by ticking a box. However, if you have an ongoing complaint against a gambling operator, do not check this box, as it will prevent you from accessing the Casino.Guru website as well.

That's what I can offer as a help. 🙂

Great casino , friendly people en good prices . Fun to play!

What do you like most about this casino if you had to say?

What do you want a casino to have? 

Hi all,

Very satisfied with this casino,

Been playing here for 6 months now. The menu works very smooth and there are okay payouts.

Regards

Thanks slot! Nice casino! 5 stars!

Hello, and thank you for sharing your experience at the casino with us. 

However, I would say that patience will be necessary in your case.

It is sometimes common to wait longer than what is stated in the Terms. If the casino is still checking your withdrawal, that is the only thing you can do. 

Sometimes there may be a delay on the part of the third-party payment provider if they use one. Sometimes it may be due to the payment method. Weekends are often not counted in the process, so as I said, patience.

We give casinos 14 days to pay out players, and if they fail to do so, then feel free to let us know and we will try to help you.

Can you hold out a little longer? Did you also play with a bonus? 

Superb, I love it!!

Superb, I love it!

Hey, would be great if you tell us something more than just repeating the same post you wrote yesterday.

What you think? 🙂

It doesn’t get much better than True Luck Casinos! An endless variety of games, lightning-fast payouts, and a cheerful, friendly team that’s always ready to help you right away. Every visit is filled with excitement, great vibes, and plenty of fun from start to finish!

Oh, I see you like casinos quite a bit. 

What games do you play there? How fast are the withdrawals and what payment method do you use? 🙂

Great casino and general services