The Pokies Casino - general discussion

If you want to discuss anything related to The Pokies Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

The Pokies was refered by a friend to me , understandably as it's not exactly the most easy or common casino to come across . It's a neat tidy user interface that's short and without complicating and excessive tabs and options . Straight to the point without extra and over the top promotions and accessories the Pokies keep it nice and simple but yet clean . I personally love that I can pay id into the casino and with zero fees can I withdraw and have my winnings clear in my account . The range of games is amazing and one of my personal favourite game and provider lists . Staff are accessible yet efficient also . I've had no problems with my account depositing nor withdrawing . CHECK THESE GUYS OUT , there's a great 10 dollar no deposit bonus for registration when phone number is verified

All round , all happy

Hello,

thank you for your insights - much appreciated!

Care to join our competition about favorite casinos? 🙂 (click/tap HERE)

Hi. In the review it says this casino accepts players from new Zealand but when I go to deposit it only gives me the options to say im from Australia. Maybe I'm doing somethimg wrong but i don't believe it does accept players from new zealand?

Hi.

I tried to find the list of allowed/restricted countries but could not find any.

So I tried their search tool and find information about fees and withdrawals for players from NZ:

So it seems that players from New Zealand are accepted, I wish I could ask the live chat operator...

I asked our Data Team whether we can check it out on our side. I'll get back to you.

Hello again,

according to our Data Team, players from New Zealand can't make any deposits at the moment due to some kind of technical problem. It's going to be fixed, sadly there is no precise deadline yet.

I'd assume that withdrawals suffer the same issue. 🙁

I hope they'll fix this soon 🤞

Hello there,

may I know how is the situation now?

This is my favorite casino they have lots of games and providers. My favorite providers are Aristocrat games not many casinos have this provider, and Quickspin. I often deposit here the PayId deposit suits me better and i have had little wins now and then and the money is usually in my account the next day. The only thing that is a little frustating is trying to get a human to chat with the Bot doesn't give you many options to choose from when he asks what questions you want to ask, I haven't had any problems with this casino sometimes I just want to ask a simple question to make sure I understand for example rules of a deposit bonus etc. and it is a very long wait to finally get a human. But still it is a good easy to navigate casino I enjoy playing there.

Hello Margs, thank you for sharing your experience. It is great you are enjoying the casino so far. It is going to be even more appreciated by the community if you could drop a review about the casino right here. Thank you and have a great day.

I will admit it takes a few deposits but so far I have had winnings of $1,600 $2350, $12,000 and $5600 and smaller ones in-between and I have received every cent never had an issue

Much appreciated feedback - thank you! 🙂

Hi I was permanently restricted when I have been waiting for my winnings to be withdrawn,

This account I had deposited to by my son which means it would withdrawn to hiss account

But it restricted me while improgress of withdrawing what do I do

Hello there.

I got the impression two people were occasionally using the same account. Correct me if I'm wrong, please.

Well, one of the most important rules says: never use anyone else's payment options or accounts. That's almost always against the rules. 🙁

According to your complaint, it would be best if you could explain the situation further. Also, mind the questions, please.

Update your complaint here:

https://casino.guru/the-pokies-casino-player-s-account-has-been-blocked-5

Yes I am aware that multiple people are not allowed to play on the same account and this is not what has happened all the problem was, is that I had no funds in my bank so I just asked my son to deposit the money and I gave the cash back to him it saved me from going out late in the cold to make a bank atm deposit

I understand what happened, but what you just mentioned is a big red flag for any casino. Using payment methods registered to other people than you is strictly forbidden in every single casino I know. It's not something they made up to harass you, but it's one of the basic anti money-laundering requirements 😕 To be fair, I used to do exactly the same in a time when I didn't work in igaming. My dad gave me cash and I topped up his casino account. His account ended to be banned permanently for that reason.

So if I upload picture I'd. selfie of myself .my account that got blocked on. My bank details. And electricity bill or something can I get any sort of reimbursement

I don't think there's a win solution to your mistake.

Does anyone know any other Instant withdrawal casinos just like this one ???

Hands down BEST casino ive found to date

INSTANT DEPOSIT

INSTANT WITHDRAWALS

NEVER ANY DRAMA

I’ve pulled out the max withdrawl limit of $9000 at least 7-8 times without any issues. Generally in my account within an hour max.

Only problem is they recently changed PAYID providers who now put a deposit limit cap on payid so im looking for another casino exactly the same that i can play also.

DOES ANY1 KNOW OF ANY???

I withdrew $500 dollars but unfortunately entered my last digit on my account details incorrect, not realising at the time I had put

The number 5 when it should have been 6. I was told by The Pokies casino that the withdrawal had been transferred and that I should contact my bank, I contacted my bank straight away , they told me that the account number I had entered when I made the withdrawal was not anyone's account ,so I need not worry that the payment was automatically sent back to the provider, well the nxt step was , The Pokies advising me that it could take up to ten days to appear, so I waited, ten , twenty , thirty days , constantly being told that they had not received the payment , and then they blocked me from any contact with there casino , I can't even log in to my account.

This is a mistake that could happen to anyone, but it is really important to be very careful and make sure that all the information you provide is correct.

May I ask when exactly the casino told you it would take up to 10 days?

I could suggest you to file a complaint here with our team, if you wish, and they will try to solve all this. Hopefully it will help the situation.

Here's the link for you, which you need to follow to do so.