Tea Spins Casino - general discussion (page 2)

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I had three withdrawal £65, £1500 and £500 deposited about £600 but they wouldn’t let me withdraw and made me lose all my money by making me play and rejecting my withdrawal

Hello, could you also explain why you are of this opinion? What happened in the casino, they don't want to pay you your money?

Well, let's be honest, no casino would make you play against your will. Right?

I know that it is not easy to not do it if you have a gambling issue, but it must be said as it is. And if they reject your withdrawal, there should be a good reason for that, of course.

As I already wrote, whenever you experience this kind of issue with withdrawals, please contact us, and we will do everything possible to help.

I used my debit card that didn’t arrive by post and used the same debit card through my app and they couldn’t verify my account because they wanted physical card photo and I sent them what I had from my app but they kept rejecting until I managed to just wipe off my balance

Yes because my card plastic one I didn’t get by post then the bank had to send me a new one as it was lost by post

They actually do because all the sister sites they keep sending text message to join them messages after messages

Hi,

verification as a nightmare and constantly being rejected after many discussions with the Customer Support eventually they accepted my information and fair play my withdrawal was received in 48 hrs so my negative feedback has been removed, they do need to be better at checking verification information throughly though before rejecting

Lucky you .. I’m happy for you

jve lost the money now so I don’t know if I get the money back or not

This is clearly very annoying; however, it is our responsibility to delete it or click the link instead. At least I would say so. I have the very same tons of trash from almost every e-shop despite being unsubscribed. Does it mean I buy a new cell phone or pot weekly? Well, no,...

But I get what you are saying.

How long did it take? I've been waiting 26 days.....

The game was waiting for a couple of days according to what I saw.

So you've been waiting for the money for that long? Did the casino say why? 

Could you say more about that, please?

I tried to withdraw on 26th June now at over 75 withdrawal requests that have been rejected. The casino has stated it is the interim between themselves and the bank that is not working. I've spoken to my bank they have had not recieved anything. I've asked for transaction IDS casino will not give them. The casino have said my only option is a crypto withdrawal. I don't use crypto and didn't deposit with crypto currency. I have emailed email@teaspins.support no one has replied. I've asked on chat they have said to withdraw via cryptocurrency and for further information to email I've asked for the regulator info which the casino has refused to give me. I have screenshots of all chat, withdrawal attempts and an email trail to the casino. Still waiting!

They are scammers they won’t pay you back I struggled and ended up losing all my money

I understand, this long waiting can be quite stressful. It's good that you opened a complaint and we'll try to help you if you can't find a way out with the casino. 

Anyway, you didn't even try the crypto thing, did you just open a wallet and send it in? That's just a thought, because I know there are plenty of instructions online on how to set it up and how to use it.

I have tried, I opened an account with Kraken, you have to take a test to prove you understand crypto. I don't understand crypto. I don't understand as its only a small amount that it can't be manually transferred to my bank account. 3 more withdrawals rejected today.....

Tea spins won’t pay you I really struggled with them best to do a chargeback with the bank

Sometimes I feel these casino staff are on here reading the posts

Hope so, hoping how I've been treated will make someone think twice. I'm only trying to withdraw £200 not a huge amount.

Hi if you pass the verification process withdrawals are 48 hrs but verification is tough not sure if why it’s made that way